Mitti Caravan Industry Risk and Safety Rating

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Risk Management Approach in Your Business

Do you have a formalised Risk Management (risk/hazard identification) process?
What approach do you take in regards to Risk Management?
- Formal Risk Management Process aligned with ISO31000
- Regular (scheduled) risk and safety reviews across the business including training
- Regular risk discussions with external consultants
- Other
- No formalised approach
Please provide details
Do you have a formalised Risk Evaluation Matrix which is used in measuring probability and outcome of identified risks - if yes please upload the risk matrix
In the past 12 months have you captured any new risks and/or set controls for them?
- Yes - we captured new risks, and set new controls
- Yes we captured new risks but did not set new controls
- No we did not capture new risks but we did review our controls
- No we did not capture new risks nor review our controls
How are you documenting your risk management processes?
- Pen & paper only
- Spreadsheet
- Dedicated purchased software
- Dedicated in house software
- We do not document risk management processes
Do you have formalised plans in place to address natural disaster events that may impact your site such as bushfire, flood, cyclone?
What formalised plans are in place?
- Bush fire management plan
- Flood management Plan
- Severe weather management plan
- Cyclone Management Plan
- Other
Please provide details
What formalised procedures are in place in regards to the plans identified above?
- Annual review
- Annual training of staff
- Sharing of the plans with local response agencies such as the SES and RFS/CFA?
- No formalised processes
How often have you reviewed your risk management process in the last 12 months?
Who do you consult with throughout your risk management process
- External consulting
- Research internally what other businesses are doing
- In-house Risk Management/other employees contractors
- Insurance Broker
- I’m not sure
- None of the above
What type of activities and amusement equipment do you have installed?
- Swimming pool
- Spa
- Sauna
- Water slides
- Water sports
- Jumping pillows
- Children's playground
- Hire equipment
- Other
Is the swimming pool fenced with appropriate signage installed?
Are slides over 3m in height (from ground to launch platform)
Does the operation of the water slides comply with AS3533.2.2009?
What type of hire equipment?
Do all swimming pools, spas, boat ramps, marinas and other amusements such as water slides and activities and the like comply with the relevant Australian Standard and planning requirements in your area?
How many people are responsible for inspecting and overseeing risks in your business?
How do you store and analyse data about your risks?
- Dedicated inspection software such as iAuditor
- Dashboard
- Spreadsheet
- Reports
- Pen and paper
- None of the above
In the last 12 months, have you involved your internal insurance contact in risk management, incident(s) or near misses?
- Yes, with Risk Management
- Yes, with Incident(s)
- Yes, with Near misses
- No incidents or near misses in the last 12 months
- No, we have not involved our insurance contact
- I am not sure

Onsite inspections - how do you go about your onsite inspections and checklists to ensure you site is safe and secure?

How often do you carry out risk and/or safety inspections in your business?
- Daily
- Weekly
- Monthly
- Quarterly
- About once a year
- Never
Please provide details of regular self-inspections
Which tool(s) do you use to perform your inspections?
- iAuditor
- Another digital tool
- Spreadsheets
- Mostly pen and paper
- We don't perform inspections
What is the name of the tool(s) you are using?
When a hazard or risk is identified, do you capture or create corrective actions using your tool?
When an issue is identified, is there an established process to define and assign ownership to solve it?
How often do you add media such as video footage, photos or attachments to your inspection reports for evidence?
What do you do with the information you capture from this process?
- Inform business owner(s), leaders and/or managers
- Bring it into business planning discussions
- Review the information as part of periodic risk analysis
- None of the above
Do you conduct inspections that specifically cover the liability exposure across your park?
- Slip trip and falls
- Third party property damage
- Food safety
- Swimming pool checklists
- Tree inspections
- Other
- We don't conduct inspections around liability
Please provide details
How often have you missed a planned inspection in the last 12 months?
- 50 or more
- 20 - 49
- 10 - 19
- Less than 10
- We planned inspections but none were missed
- We had no planned inspections

How do you keep up to date with legislation, statutory requirements and ongoing compliance in your business?

To your knowledge please identify the formalised Management Plans you have in place
- WHS/OHS Management System
- Cash Management Procedure
- Contractor Controls
- Permit to work system
- Food safety controls
- Insulated panel (cool room) inspections
- Hot work procedures
- Other
- No formalised plans
Please provide details
In the past 12 months have you undertaken any of the following assessments?
- Annual Fire Safety Statement
- Inspections of fire fighting equipment as per the Australian Standard AS1851
- Work Health & Safety (WHS) or Occupational Health & Safety (OH&S) assessments
- Risk management audit
- Security assessment including handling of cash
- Plant or machinery assessment
- Engineering assessment
- Food safety audit (Food safety standards/HACCP)
- Other - please provide details
- Formalised Tag out procedures
- Test and tagging of electrical equipment
- Other
- None of the above"
Please provide details
To your knowledge, what drove your organisation to undertake the external assessment(s)?
- Statutory/legislative compliance
- Audit requirement
- A near miss, incident or claim occurred
- Managerial decision
- Insurance provider request
- Customer request
- Employee request
- Tool box talk
- Other
- None of the above / I don't know
Please provide details
Did a follow-up session happen with any of the assessments?
Were you directly involved in at least one of these external assessment processes?
Of the recommendations that were received, how many were able to implemented?
- None
- Few
- About half
- Most
- All
- I am not sure
Can you help us understand why they weren't all able to be implemented?
Do you have a formalised Incident Reporting Process
How many incidents were reported in the past 12 months
Were any of these considered Reportable Incidents or Near Misses
If yes, were these reported to the WHS/OHS regulator in your state or territory?
If no, could you provide details as to why these were not repported?
Was there any formal investigation into the incident
Were there any improvement notices/further action taken
If yes, please provide details
What actions were taken in regard to your risk management as a response to the above process?
How do you keep up to date with risk, compliance and legislative changes in your industry/profession?
- Industry association
- A professional such as Broker, lawyer, accountant
- Local Government
- State Government or Agency
- Other
- We dont' keep up to date
Please provide details

Insurance Review - how often do you review your insurances?

Are you directly responsible for arranging insurance for your organisation?
If no, who is responsible for insurances within your business?
Outside of claims, on average how often has your organisation been in contact with your insurer in the past 12 months?
- 4 or more times (Quarterly or more)
- 2-3 times (Approx Biannually)
- Once (Annually)
- Never
- I am not sure
Other than for claim purposes, how often does your organisation share information with your insurance provider?
- 4 or more times
- 2-3 times
- Once
- Never
- I am not sure
To your knowledge, does your organisation share any of the following items with the insurance provider?
- Recorded incidents
- Inspection reports
- Changes to my organisation's assets
- Work health & safety policy (or OH&S)
- Contractor Management Process
- Contracts relating to the organisation
- Business Turn Over Details
- I am not sure
How often does your organisation inform the insurer of changes to your organisation's assets and/or coverage needs?
As part of your insurance coverage have you received any recommendations for improvement from your insurer?
Of the recommendations you received, how many has your organisation been able to comply with?
- None of the recommendations have been adopted
- Few of the recommendations have been adopted
- Most of recommendations have been adopted
- All of recommendations have been adopted
- N/A
Do you discuss or review your insurance terms and your business' insurance needs before renewing the policy?