Information

  • Conducted on

  • Prepared by

Guest Interaction

  • 1. Greet & Welcome guest upon arrival.

  • Enter guest interaction details. (Tap to add more guest if need).

  • Guest #
  • Time

  • Guest Name

  • Room Number

  • Period of Stay

  • Guest Visit

  • Number of Visits

  • SPG

  • Comments

  • Photo attached (if any)

  • 2. Meet at least 3 guests and have quality interaction.

  • Guest #1

  • Comments

  • Time

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Comments

  • Photo attached (if any)

  • Guest #2

  • Comments

  • Time

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Comments

  • Photo attached (if any)

  • Guest #3

  • Comments

  • Time

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Comments

  • Photo attached (if any)

  • 3. Visit guests at both restaurants

  • Elements

  • Guest #
  • Time

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Comments

  • Photo attached (if any)

  • Infiniti

  • Guest #
  • Time

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Comments

  • Photo attached (if any)

Public Area Inspection

Hotel Exterior

Entrance Areas

  • Porte Cochere/Front Entrance

  • Enter Details

  • Picture/Video (if any)

  • Driveways/Pavement

  • Enter Details

  • Picture/Video (if any)

  • Hotel Signage

  • Enter Details

  • Picture/Video (if any)

  • Garbage Room/Loading Area

  • Enter Details

  • Picture/Video (if any)

  • Security Check Point/Guard

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (If any)

  • Comments

  • Picture/Video (if any)

Car Park

  • Parking Lot

  • Enter Details

  • Picture/Video (if any)

  • Elevators

  • Enter Details

  • Picture/Video (if any)

  • Motorbike Parking Area

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

Other External Areas

  • Inspect all 3 pools

  • Comments

  • Spirituality Pool

  • Enter Details

  • Picture/Video (if any)

  • Background Music

  • Enter Details

  • Serenity Pool

  • Enter Details

  • Picture/Video (if any)

  • Background Music

  • Enter Details

  • Splash Pool

  • Enter Details

  • Picture/Video (if any)

  • Background Music

  • Enter Details

  • Beach Areas

  • Enter Details

  • Picture/Video (if any)

  • Garden/Landscaping

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

Hotel Interior

Lobby Area

  • Reception/Guest Activities

  • Enter Details

  • Picture/Video (if any)

  • Bell/Buggy Service

  • Enter Details

  • Picture/Video (if any)

  • Limousine Service

  • Enter Details

  • Car cleaned (both inside and outside)

  • Enter Details

  • Picture/Video (if any)

  • Newspaper is current

  • Enter Details

  • Picture/Video (if any)

  • Bottle of Water is provided per standard

  • Enter Details

  • Picture/Video (if any)

  • Furniture/Fixtures

  • Enter Details

  • Picture/Video (if any)

  • Lobby Pond

  • Enter Details

  • Picture/Video (if any)

  • Lighting/Background Music

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

F&B Venues

  • Elements

  • Comments

  • Picture/Video (if any)

  • Infiniti

  • Comments

  • Picture/Video (if any)

  • Latitude

  • Comments

  • Picture/Video (if any)

Function Rooms/Areas

  • Is there any events?

  • Total events

  • Inspect all events and have interaction with event organizer.

  • Event #
  • Event/Group Name

  • Function room (can select more than 1)

  • Event Time

  • Meet Event Organizer

  • Organizer Name

  • Comments/Feedbacks

  • Room Set up/Lighting/Sound System

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

Other Internal Areas

  • Link@Sheraton

  • Enter Details

  • Picture/Video (if any)

  • Amburaya Spa

  • Enter Details

  • Picture/Video (if any)

  • Fitness

  • Enter Details

  • Picture/Video (if any)

  • Business Center

  • Enter Details

  • Picture/Video (if any)

  • Abiste Jewelry Shop

  • Enter Details

  • Picture/Video (if any)

  • All Restrooms (1st/2nd Floor)

  • Enter Details

  • Picture/Video (if any)

  • Back of the House Areas

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (If any)

  • Comments

  • Picture/Video (if any)

Safety/Emergency System

  • Emergency Equipment (Emergency/House Phone)

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (If any)

  • Comments

  • Picture/Video (if any)

Guest room Inspection

Inspect at least 3 guest rooms

  • Room #1

  • Room Number

  • Room Type

  • The following areas need to be inspected:

  • 4 Deadly Sins

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Mold on the Tiles

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • AC

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

  • Room #2

  • Room Number

  • Room Type

  • The following areas need to be inspected:

  • 4 Deadly Sins

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Mold on the Tiles

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • AC

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

  • Room #3

  • Room Number

  • Room Type

  • Inspect all following areas:

  • 4 Deadly Sins

  • Garbage in the Room

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bed

  • Enter Details

  • Picture/Video (if any)

  • Mold on the Tiles

  • Enter Details

  • Picture/Video (if any)

  • Hair in the Bathroom

  • Enter Details

  • Picture/Video (if any)

  • Minibar Items (check on condition and expiry date)

  • Enter Details

  • Picture/Video (if any)

  • TV (check all channels including hotel promotion channel)

  • Enter Details

  • Picture/Video (if any)

  • Telephone

  • Enter Details

  • Picture/Video (if any)

  • Safe

  • Enter Details

  • Picture/Video (if any)

  • AC

  • Enter Details

  • Picture/Video (if any)

  • Lighting

  • Enter Details

  • Picture/Video (if any)

  • Other Comments (if any)

  • Comments

  • Picture/Video (if any)

Other Incidents

  • Is there any incidents during your MOD shift?

  • Enter incident details (tap here to add more incident if have)

  • Incident
  • Incident Time

  • Incident Type

  • Guest Name

  • Guest

  • Room Number

  • Period of Stay

  • Incident Details

  • Incident Status

  • Conclusion

  • Follow up/Handover

  • Other comments

  • Picture/Video (if any)

Summary

  • Other overall MOD comments (If any)

  • Sign Off

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.