MOD Report Checklist

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MOD Report

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Guest Interaction

1. Greet & Welcome guest upon arrival.

Enter guest interaction details. (Tap to add more guest if need).

Guest #

Time

Guest Name

Room Number

Period of Stay

Guest Visit

SPG

Comments

Photo attached (if any)

2. Meet at least 3 guests and have quality interaction.

Guest #1

Guest #2

Guest #3

3. Visit guests at both restaurants

Elements

Guest #

Time

Guest Name

Guest

Comments

Photo attached (if any)

Infiniti

Guest #

Time

Guest Name

Guest

Comments

Photo attached (if any)

Public Area Inspection

Hotel Exterior

Entrance Areas

Porte Cochere/Front Entrance

Driveways/Pavement

Hotel Signage

Garbage Room/Loading Area

Security Check Point/Guard

Other Comments (If any)

Car Park

Parking Lot

Elevators

Motorbike Parking Area

Other Comments (if any)

Other External Areas

Inspect all 3 pools

Beach Areas

Garden/Landscaping

Other Comments (if any)

Hotel Interior

Lobby Area

Reception/Guest Activities

Bell/Buggy Service

Limousine Service

Furniture/Fixtures

Lobby Pond

Lighting/Background Music

Other Comments (if any)

F&B Venues

Elements

Infiniti

Latitude

Function Rooms/Areas

Is there any events?

Event/Group Name

Function room (can select more than 1)

Phratamnak I-III
Phratamnak I
Phratamnak II
Phratamnak III
Papaya
Beach Area
Business Center

Event Time

Meet Event Organizer

Room Set up/Lighting/Sound System

Other Comments (if any)

Other Internal Areas

Link@Sheraton

Amburaya Spa

Fitness

Business Center

Abiste Jewelry Shop

All Restrooms (1st/2nd Floor)

Back of the House Areas

Other Comments (If any)

Safety/Emergency System

Emergency Equipment (Emergency/House Phone)

Other Comments (If any)

Guest room Inspection

Inspect at least 3 guest rooms

Room #1

Room #2

Room #3

Other Incidents

Is there any incidents during your MOD shift?

Incident Time

Incident Type

Incident Details

Incident Status

Other comments

Picture/Video (if any)

Summary

Other overall MOD comments (If any)

Sign Off

Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.