• Location of Control Centre

Communications protocols

  • How well did the Network Controller identify themselves and the board being worked?

  • Did the person in the field/driver clearly identify themselves, role/locomotive/vehicle?

  • Did the person/driver in the field clearly identify their location and what was required/scope of works

  • Were the communications delivered from the Network Controller of a speed and volume that was clearly understood by the recipient?

  • How clear and concise were the Communications from the Network Controller?

  • Did the Network Controller request the location, persons role, their name and scope of works?

  • How clear and concise were communications from the field to Network Control?

  • Was the information provided from the Network Controller accurate and current?

  • When required, how proficient was the Network Controllers use of the phonetic alphabet?

  • Were Communications from Network Control brief and concise

  • Was communication from the field to Network Control brief and to the point?

  • Was it evident that the recipient clearly understood the information provided by the Network Controller?

  • Was the Network Controller confident the recipient clearly understood the information provided?

  • When required, how proficient was the phonetic alphabet to the Network Controller?

  • Was the communication from the field to Network Control clear, not rushed and easy to understand?

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