Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Complete thoroughly and accurately. Score Employee on scale of 1-10 for each listed criteria with 1 being WORST, 5 being AVERAGE and 10 being BEST. Send copy to Employee, Human Resource Manager, Supervisor and Self.

GENERAL INFORMATION

  • Manager Name:

  • Evaluator Name:

OPERATIONS & ADMINISTRATIVE

  • Abides by NAMCO policies per Operations Manuals and Handbook.

  • Practices proactive style of management.

  • Possesses good management & leadership skills in order to make good business decisions.

  • Communicates well with customers, partners, co-workers, supervisors, PAC-Central Team, etc?

  • Performs job tasks in effective & efficient manner.

  • Desires to learn more about the industry & advance with the company.

  • Appears to be well organized in reference to location, games, storage, vehicle, etc.

  • Efficiently performs collections utilizing computer/handheld, scale, currency counter, coin counter, etc.

  • Maintains a good working relationship with partners.

  • Prides him/her self on maintaining clean equipment, game room, vehicle, storage unit, etc.

  • Practices good security measures as related to NEI assets & money.

  • Maintains other cost areas & budgets as deemed by PAC-Central.

TECHNICAL & EQUIPMENT

  • Addresses down games with urgency in a timely manner.

  • Competent in technical ability, troubleshooting, repairs & use of tools.

  • Practices consistent preventive maintenance on equipment.

  • Communicates properly & professionally with PAC-Central Tech/Parts Team?

  • Performs required game tests on all equipment so as to identify & resolve issues.

  • Able to identify various components within a game and translate schematics.

  • Equipment operates properly & possesses good cosmetic appearance.

  • Equipment layout within location/locations.

  • Performs needed equipment repairs per Equipment Inspections & Action Plans in timely manner.

MERCHANDISING, REDEMPTION & MARKETING

  • Merchandising skills as related to Cranes, Bulk, Photo, Novelty & Other Merchandisers.

  • Merchandising skills as related to Redemption Centers & Display Cases.

  • Understands and maintains proper Payouts & PPA's.

  • Loads and displays are attractive and appealing to encourage customer play.

  • Displays a desirable variety of merchandise within multi crane locations.

  • Orders desirable merchandise and stays within budgets.

  • Creativity with theming and marketing merchandisers to entice play & increase revenues.

  • Communicates properly & professionally with PAC-Central Merchandising Team?

SUMMARY

  • Additional Comments:

SIGNATURES

  • Location of Evaluation:
  • Date of Evaluation:

  • Manager Signature:

  • Photo of Manager (Facial/Passport style)

  • Evaluator Signature:

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