Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Instructions: Complete the Training Guide Checklist by checking items as completed during training of new RM and submit to assigned DM, Michalski & Sickle upon completion.
GENERAL CHECKLIST
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Basic Job Duties/Description
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Dress Code & Hygiene
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Customer Service
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Communication/Cell Phone
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Computer & Scanner
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Expenses & Vender #
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Email
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AS 400
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NAMCO765.INFO
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Merchandise Ordering Module
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Parts Ordering Module
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Break-In Reports, Incident Reports & Accident Reports
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Handheld & Accessories
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Web Testing & Ops Manual
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Schedule 40-50 Hr
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Google Calendar
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Google Drive
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MIS/IT support
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Paycom clock in/out
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Payday, O/T, Holiday, Sick Day, Vacation, etc
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HR, Benefits, etc
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Warning Policy: 1st Verbal, 2nd Written, 3rd Disciplinary Action & possible Termination
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AQ Service, AQ Mgr, AQ Tracking, AQ Form, etc
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Collection process & procedures
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Banking & Deposits
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Security of Money & Keys
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Changer Fund Responsibility & Complete Affidavits
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Scan & Upload Process & Procedures
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Currency Counter
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Scale
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Coin Counter
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Utility Cart
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Tool Kit & Parts
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Crane Orders
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Crane Payouts/Settings
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Crane Setups/Loads
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Merchandiser Orders
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Merchandiser Payouts/Settings
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Merchandise Setups/Loads
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Merchandise Tracking
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Redemption Orders
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Redemption Payouts/Settings
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Redemption Setups/Displays
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Bulk & Consumable items
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Photo Booth items
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Marketing
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Tech Service
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Troubleshooting Procedures
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Down Game Repair Procedures (AV, RR, MA, PO, etc)
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Tech Service form
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Parts Orders
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Equipment Inspections
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Equipment Transfers
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Walmart Rules
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Partner Vendor Logs
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Partner Relations
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Storage Unit, Shipping, etc
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Company Vehicle, Inspection, Maintenance & Fuel Cards, Insurance, Registration, Accident, etc
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RM Quality Visit Reference Card
SUMMARY, SIGNATURES & DATE
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Training Guide Completion Date
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Location
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Signature of Trainer
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Signature of Trainee
