Information
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Client / Site
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Conducted on
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Reference Standards
Exterior
Exterior & Walkup
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Parking lot swept and appropriately landscaped
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Proper Signage in place and neat?
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Poster Cases appropriately Sniped
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Front Door and Store Front Glass Clean
Exterior Observations
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Staff
Staff
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Staffed Appropriately for the day/shift
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Cast Members in Uniform
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Mask Policy in compliance
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Employees cleaning for guests to see
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Proper Guest Service observed
Staff Observations
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Lobby
Lobby
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Posters appropriately merchandised
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Brochures and lobby merchandise full, faced and looking fresh?
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Lobby clean and neat
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Evidence of adequate janitorial scope performance
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Candy Racks and Retail impulse units stocked - Full, Faced and Fresh?
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Kiosks and Lobby TVs working or reported
Lobby Observations
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Retail
Retail
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Poppers Appropriately Maintained and cleaned
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Ovens Appopriately Maintained and clean
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Merchandisers maintained, stocked, and clean
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Floors clean
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Drains clean
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Surfaces, cabinets, countertops and walls clean
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Equipment all functional
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Proper cleaning and sanitizing being observed
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Three Compartment Sink Process being followed
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Ice Machine clean and monthly cleaning in compliance
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Concession is appropriately stocked
Retail Observations
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Restroom
Restrooms
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Safe and free of spills
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All fixtures and surfaces appropriately clean
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All fixtures working or reported and marked for service
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RR appropriately stocked
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Evidence of adequate janitorial scope performance
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Free of poor odor - smells clean
Observations
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Hallways
Hallways
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Hallway Observations
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Auditoria
Auditoria
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Auditoriums being cleaned appropriately
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Evidence of adequate janitorial scope performance
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Staff procedures being followed
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Evidence of auditorium checks
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Safety concerns being addressed and reported
Auditorium Observations
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Back of House
BOH
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Break room clean, comfortable and organized
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Stock Rooms neat, clean and organized
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Appropriate Stock on Hand
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All stock dated per policy and rotated
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Office Neat and Tidy
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Projection Booth Organized, Neat and Tidy
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Evidence of Adequate Projector and Port Glass Dusting
BOH Observations
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Janitorial
Janitorial Issues
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Janitorial Observations
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Maintenance
Maint Issues
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Maintenance Observations
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H&S
Safety
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Retail dating procedures being followed
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Proper Chemicals observed in use (and in proper labled containers)
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Sanitizer being used properly and ph tested
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Hot Water is ready and available
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Employee hygene including handwashing is appropriate
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Ladders Secured and in good condition
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No life-safety issues observed
H&S Observations
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Systems & Processes
Systems
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Registers appropriately spread out
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1 cash till being utilized
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Leadership present coaching employees
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Daily Leadership and Cast Checklists being used
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Manager Log being utilized - shift overview as well
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Evidence of staff communication via email or communication board
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R&R Data reviewed
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Evidence of Employee huddles
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Leadership Meetings being conducted
Observations
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Paperwork
Paperwork
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BOR evaluation
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Refund Evaluation
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Swap Evaluation
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Override Evaluation
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Daily Cash Paperwork - deposit tear strips and weekly courior pick up
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Random Till and Till Variance Check
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Readmit Log Evaluation
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Daily Inspection Evaluation
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New Hire Paperwork Evaluation
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Time Detail Pay Day Evaluation
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Time Adjustment & Manual Edit Evaluation
Observations
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