ny812345

• Client / Site

  Select

• Conducted on

  Date

• Reference Standards

Exterior & Walkup

• Parking lot swept and appropriately landscaped

  Good

  Fair

  Poor

  N/A

• Proper Signage in place and neat?

  Good

  Fair

  Poor

  N/A

• Poster Cases appropriately Sniped

  Good

  Fair

  Poor

  N/A

• Front Door and Store Front Glass Clean

  Good

  Fair

  Poor

  N/A
Exterior Observations

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Staff

• Staffed Appropriately for the day/shift

  Good

  Fair

  Poor

  N/A

• Cast Members in Uniform

  Good

  Fair

  Poor

  N/A

• Mask Policy in compliance

  Good

  Fair

  Poor

  N/A

• Employees cleaning for guests to see

  Good

  Fair

  Poor

  N/A

• Proper Guest Service observed

  Good

  Fair

  Poor

  N/A
Staff Observations

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Lobby

• Posters appropriately merchandised

  Good

  Fair

  Poor

  N/A

• Brochures and lobby merchandise full, faced and looking fresh?

  Good

  Fair

  Poor

  N/A

• Lobby clean and neat

  Good

  Fair

  Poor

  N/A

• Evidence of adequate janitorial scope performance

  Good

  Fair

  Poor

  N/A

• Candy Racks and Retail impulse units stocked - Full, Faced and Fresh?

  Good

  Fair

  Poor

  N/A

• Kiosks and Lobby TVs working or reported

  Good

  Fair

  Poor

  N/A
Lobby Observations

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Retail

• Poppers Appropriately Maintained and cleaned

  Good

  Fair

  Poor

  N/A

• Ovens Appopriately Maintained and clean

  Good

  Fair

  Poor

  N/A

• Merchandisers maintained, stocked, and clean

  Good

  Fair

  Poor

  N/A

• Floors clean

  Good

  Fair

  Poor

  N/A

• Drains clean

  Good

  Fair

  Poor

  N/A

• Surfaces, cabinets, countertops and walls clean

  Good

  Fair

  Poor

  N/A

• Equipment all functional

  Good

  Fair

  Poor

  N/A

• Proper cleaning and sanitizing being observed

  Good

  Fair

  Poor

  N/A

• Three Compartment Sink Process being followed

  Good

  Fair

  Poor

  N/A

• Ice Machine clean and monthly cleaning in compliance

  Good

  Fair

  Poor

  N/A

• Concession is appropriately stocked

  Good

  Fair

  Poor

  N/A
Retail Observations

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Restrooms

• Safe and free of spills

  Good

  Fair

  Poor

  N/A

• All fixtures and surfaces appropriately clean

  Good

  Fair

  Poor

  N/A

• All fixtures working or reported and marked for service

  Good

  Fair

  Poor

  N/A

• RR appropriately stocked

  Good

  Fair

  Poor

  N/A

• Evidence of adequate janitorial scope performance

  Good

  Fair

  Poor

  N/A

• Free of poor odor - smells clean

  Good

  Fair

  Poor

  N/A
Observations

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Hallways

Hallway Observations

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Auditoria

• Auditoriums being cleaned appropriately

  Good

  Fair

  Poor

  N/A

• Evidence of adequate janitorial scope performance

  Good

  Fair

  Poor

  N/A

• Staff procedures being followed

  Good

  Fair

  Poor

  N/A

• Evidence of auditorium checks

  Good

  Fair

  Poor

  N/A

• Safety concerns being addressed and reported

  Good

  Fair

  Poor

  N/A
Auditorium Observations

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BOH

• Break room clean, comfortable and organized

  Good

  Fair

  Poor

  N/A

• Stock Rooms neat, clean and organized

  Good

  Fair

  Poor

  N/A

• Appropriate Stock on Hand

  Good

  Fair

  Poor

  N/A

• All stock dated per policy and rotated

  Good

  Fair

  Poor

  N/A

• Office Neat and Tidy

  Good

  Fair

  Poor

  N/A

• Projection Booth Organized, Neat and Tidy

  Good

  Fair

  Poor

  N/A

• Evidence of Adequate Projector and Port Glass Dusting

  Good

  Fair

  Poor

  N/A
BOH Observations

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Janitorial Issues

Janitorial Observations

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Maint Issues

Maintenance Observations

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Safety

• Retail dating procedures being followed

  Good

  Fair

  Poor

  N/A

• Proper Chemicals observed in use (and in proper labled containers)

  Good

  Fair

  Poor

  N/A

• Sanitizer being used properly and ph tested

  Good

  Fair

  Poor

  N/A

• Hot Water is ready and available

  Good

  Fair

  Poor

  N/A

• Employee hygene including handwashing is appropriate

  Good

  Fair

  Poor

  N/A

• Ladders Secured and in good condition

  Good

  Fair

  Poor

  N/A

• No life-safety issues observed

  Good

  Fair

  Poor

  N/A
H&S Observations

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Systems

• Registers appropriately spread out

  Yes

  No

  N/A

• 1 cash till being utilized

  Yes

  No

  N/A

• Leadership present coaching employees

  Good

  Fair

  Poor

  N/A

• Daily Leadership and Cast Checklists being used

  Good

  Fair

  Poor

  N/A

• Manager Log being utilized - shift overview as well

  Good

  Fair

  Poor

  N/A

• Evidence of staff communication via email or communication board

  Yes

  No

  N/A

• R&R Data reviewed

  Good

  Fair

  Poor

  N/A

• Evidence of Employee huddles

  Yes

  No

  N/A

• Leadership Meetings being conducted

  Yes

  No

  N/A
Observations

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Paperwork

• BOR evaluation

  Good

  Fair

  Poor

  N/A

• Refund Evaluation

  Good

  Fair

  Poor

  N/A

• Swap Evaluation

  Good

  Fair

  Poor

  N/A

• Override Evaluation

  Good

  Fair

  Poor

  N/A

• Daily Cash Paperwork - deposit tear strips and weekly courior pick up

  Good

  Fair

  Poor

  N/A

• Random Till and Till Variance Check

  Good

  Fair

  Poor

  N/A

• Readmit Log Evaluation

  Good

  Fair

  Poor

  N/A

• Daily Inspection Evaluation

  Good

  Fair

  Poor

  N/A

• New Hire Paperwork Evaluation

  Good

  Fair

  Poor

  N/A

• Time Detail Pay Day Evaluation

  Good

  Fair

  Poor

  N/A

• Time Adjustment & Manual Edit Evaluation

  Good

  Fair

  Poor

  N/A
Observations

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