Title Page
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Conducted on
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Prepared by
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Location
Service, Product Evaluation
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Greeted in Legendary Way - suggested New Product Correctly?
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Correct OCB Graphic?
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Suggested Combo?
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Confirmed Order?
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Suggested Dessert or another item at end of order?
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Line Time of Order
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Product Ordered?
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Is product fresh, hot, tasty....sides correctly filled, salted?
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Was employee Friendly and Helpful?
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Did Employee ask you to take survey and get a BOGO Coupon?
Outside Appearance
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Lot check clean
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DT Window area clean
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Outside – DT Window – frame clean – stickers not peeling
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Front door area clean – frames around the doors clean
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Landscaping in good condition – green
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Back door cement aea clean
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Trash corral area clean
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Front door cement area clean
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Trash drop lids clean –
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Back Door clean
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OCB Graphics – correct – Breakfast Burger for breakfast – Steakhouse or lunch
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DT Menu Board clean – use stainless steel cleaner to make it shiny
Bathrooms
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Sinks clean
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Vents clean
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Dryers clean
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Toilets/urinals clean –
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Bathroom doors/walls clean – on bottom of doors
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Make sure no smell
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Trash cans clean
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Graffiti – make sure none
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Stocked with toilet paper, paper towels, soap
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Clean frames of doors – inside door jams
Employee Appearance
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Employees are wearing name tags?
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Employees wearing face masks and wearing correctly?
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Employees wearing correct uniform, socks and shoes?
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Employees are wearing gloves?
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Employees have had their temp. taken before they started to work?
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Employees were asked to aknowledge the covid questionaire before starting to work?
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Breakroom is closed for employees - no evidence of use?
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Disinfection of guest contact and employee contact procedures being done every 3 - 4 hours - Tracking of completion?
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DT Headsets being disinfected in between uses from one employee to another?
Need For Speed Steps
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Sales Planner Posted – freeze time highlighted
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Prep Chart used correctly
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Production Charts – filled out – being used
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DT Staging – being used
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Pre Rush Checklists used – frontline - backline
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Legendary service – able to hear smiles in DT
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Surveys being offered at end with receipt - pay attention during inspection.
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Shift Huddle completed
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Correct Scripting – Legendary – suggest combos, upsize combos - pay attention during inspection.
Food Quality
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Production Chart being followed
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Pickles properly spread out
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Onions cut evenly – spread out – no broken rings
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Spread sauce evenly across the bread
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A1 Burger seasoning done correctly – 2 per Angus and or large meat, 1 per small meat – hold time 4 hours for tray – 7 days for the shaker
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A1 Bottle – tip is “not” cut off
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Fries salted correctly – 5 shakes per half basket
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Onion Rings correctly salted – 3 shakes – follow production chart
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Tomatoes – strainer under
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Lettuce/Shredded - strainer – 1 leaf per burger
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Pickles – has a strainer with a little juice
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A1 wrapped correctly
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Jalapeno coins – little juice
Equipment
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Char filters clean
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Fry filters/hoods clean
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Grill Filters/Hoods clean
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Fryer oil clean
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Char belt clean
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Microwaves clean
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Cooks tree clean/top and bottom
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Ovens clean
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Walk in clean/organized/spept/mopped
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Freezer/clean, organized and swept
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Side door clean – inside/outside
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Mop stall area clean – including the walls
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Trash cans clean on backline
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Mop bucket clean
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Brooms clean
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Mops clean
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CO2 container clean
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Fire extinguishers clean
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Back door clean
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Vents above registers clean
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Vents in lobby area clean
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Dine and DT Bev Bar nozzles clean
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Dine and DT Bev bar buttons clean
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Breakroom clean/organized
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Office clean/organized – vents clean, door clean
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Mgt. Signature
