Title Page

  • Conducted on

  • Prepared by

  • Location

1.     FACADE

  • a.     Check the façade/outside areas of the outlet; look for unusual things (open lights, broken windows, missing chairs etc.)

  • b.     Unlock all doors (report immediately if there are unlocked doors)

  • c.     Turn on the lights in the dining area

2.     STAFFING

  • a.     Read the Manager’s logbook for Sales figures, events & incident from previous night’s operations

  • c.     All staff are in complete uniform

  • d.     Al staff are well groomed

  • e.     Assign responsibilities for the opening shift

  • f.      Assign timings for breaks

3.     TABLE SET UP

  • a.     All tables are lined with clean table cloth

  • b.     All tables are set up with clean, un-chipped main course plates

  • c.     All tables are set up with clean cutlery (fork & knife)

  • d.     All tables are set up with water goblet; clean and not chipped and is placed upside down

  • e.      Table numbers are clean and without finger prints

  • f.     Napkin holders is set up in all tables and is filled with 5 pcs folded paper napkins

  • g.     Salt & Pepper shakers are filled up and set up in all tables

  • h.       Toothpick holders are filled up.

  • i.       Bread basket is placed on all tables.

  • j.     Check reservation book & set t up tables for reservations, place “RESERVED” signs

  • k.       Cushions should be clean, no smudges, drippings

4.     SIDE STATION

  • a.     Ensure that there are enough “single & double” table cloths in each Table cloth cupboard; 50 of each

  • b.     Ensure that there is enough Main course Plates (at least 30) in each of the side station; keep minimal dessert plates

  • c.     Ensure that there is enough cutlery (Fork & Knives) in the side station; keep a minimal number of spoons in each side stations

  • d.     Ensure side stations are stocked with water goblet at least 50 pcs each

  • e.     Assign staffs to wipe & polish plates, glasses & cutlery (this has to be finished before the start of operations)

  • f.      Ensure that there is enough wet wipes

  • g.     Toothpick holders are filled up and kept in the side station

  • h.     At least 2 bottle openers

  • i.       Keep the following condiments ready for operation:                                                i.     10 olive oil jars                                               ii.     10 pomegranate sauce                                              iv.     5 Tabasco bottles                                               v.     10 sugar caddies                                               vi.    Pre portioned Green chillies,chili paste & garlic paste kept in the food pass

  • j.       All menu books are wiped before the start of operations; check for missing pages

  • k.     At least 7 bill folders are in each side station

  • l.       POS is working (test prints can be done)

  • m.    Printer is working; enough printer rolls are available (at least 3 rolls per station)

5.     AMBIANCE

  • a.     Ensure floor is clean and polished

  • b.     Music is playing at an appropriate volume

  • c.     Air conditioning is set at a comfortable level

  • d.     TV Display is turned “on” and slideshow is playing

  • e.     Ceiling & wall lamps, ceiling lights are turned on

  • f. Watering the plants

6.     CASHIER

  • a.     Check that the POS is working

  • b.     Printer rolls are available

  • c.     Order Pad is available

  • d.     Credit card machines (6 pcs) are charged and with available printer rolls

  • e.     Enough bill folders are available

  • f.      Floats have been issued with enough change

  • g.     Cash have been forwarded and deposited

7.     BRIEFING

  • a.     Notice board should be updated with relevant information (yesterday’s sales, today’s targets, Upselling items)

  • b.     Briefing is done before noon, all staffs to attend

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