Operational Standards Audit Copy

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

External Approach to club

• Is the signage clear and unobstructed?

  Yes

  No

  N/A

External - Car Park

• Is the car park litter free?

  Yes

  No

  N/A

• Are any vehicles parked in disabled bays clearly displaying a disabled bays clearly displaying a disabled badge?

  Yes

  No

  N/A

• Are the lights on?

  Yes

  No

  N/A

External - Building

• Is the building free from damage?

  Yes

  No

  N/A

• Are the bins tidy?

  Yes

  No

  N/A

• Is there a bike rack available?

  Yes

  No

  N/A

• Are all windows clean and any branded images clear?

  Yes

  No

  N/A

• Is all guttering in place and in good order?

  Yes

  No

  N/A

• Are all CCTV cameras in place and free from obstruction?

  Yes

  No

  N/A

Club Entrance

• Are the front doors operational?

  Yes

  No

  N/A

• Are all the lights in working order?

  Yes

  No

  N/A

• Is the entrance clear from obstruction?

  Yes

  No

  N/A

• Is the entrance clean?

  Yes

  No

  N/A

• Is the Employers Liability Insurance certificate displayed and current?

  Yes

  No

  N/A

• Are all products (including clothing) on display with clear prices shown?

  Yes

  No

  N/A

• Are all posters on branded paper and within a clip frame?

  Yes

  No

  N/A

• Are all turnstiles in working order?

  Yes

  No

  N/A

Reception

• Is there a member of staff present at reception?

  Yes

  No

  N/A

• Is the receptionist wearing the correct uniform including a name badge?

  Yes

  No

  N/A

• Does the receptionist stand up to greet customers?

  Yes

  No

  N/A

• Is the reception desk clean and free from clutter?

  Yes

  No

  N/A

• If there is a TV on reception, is it showing the up to date class timetable?

  Yes

  No

  N/A

Staff

• Are members of staff clearly visible on the gym floor?

  Yes

  No

  N/A

• How many PTs are on shift?

  Yes

  No

  N/A

• Select from range

• How many PTs are visible?

  Yes

  No

  N/A

• Select from range

Cardio Zone

• Is the music on at a satisfactory level?

  Yes

  No

  N/A

• Are all the machines laid out neatly?

  Yes

  No

  N/A

• Are the floor areas free from obstruction such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Are all machines in order?

  Yes

  No

  N/A

• Are any out of order machines clearly displaying a branded and laminated out of order sign?co

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

• Are all bins clean and in good order?

  Yes

  No

  N/A

Combat Zone

• Is the code of conduct sign displayed?

  Yes

  No

  N/A

• Is the boxing ring clean and fit for purpose?

  Yes

  No

  N/A

• Is the cage clean and fit for purpose?

  Yes

  No

  N/A

• Are all combat bags in place and fit for use?

  Yes

  No

  N/A

• If any area is out of order are branded and laminated out of order signs displayed?

  Yes

  No

  N/A

• Are the floor areas free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Functional Zone

• Is the TRX frame clean and fit for purpose?

  Yes

  No

  N/A

• Are the TRX units attached and fit for purpose?

  Yes

  No

  N/A

• Is the Functional Rig clean and fit for purpose?

  Yes

  No

  N/A

• Is the Battle Rope fit for purpose and anchored sufficiently?

  Yes

  No

  N/A

• Are all the medicine balls fit for purpose and located in the correct place?

  Yes

  No

  N/A

• If any area is out of order are branded and laminated out of order signs displayed?

  Yes

  No

  N/A

• Are all Fit Balls stored correctly?

  Yes

  No

  N/A

• Are the Fit Balls pumped up to the correct pressure?

  Yes

  No

  N/A

• Are the Slam Balls fit for purpose and located in the correct place?

  Yes

  No

  N/A

• Are the floor areas free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Free Weights Zone

• Are all dumbbells clean and fit for purpose?

  Yes

  No

  N/A

• Are all barbells clean and fit for purpose?

  Yes

  No

  N/A

• Are all benches aligned correctly and fixed to the floor?

  Yes

  No

  N/A

• Are all benches free from upholstery tears?

  Yes

  No

  N/A

• Are all benches clean and fit for purpose?

  Yes

  No

  N/A

• Are the dumbbell racks clean and fit for purpose?

  Yes

  No

  N/A

• Are all Olympic Bars fit for purpose and located in the correct area?

  Yes

  No

  N/A

• Are all other free bars fit for purpose and located in the correct area?

  Yes

  No

  N/A

• Are all weight discs fit for purpose and neatly stored in correct places?

  Yes

  No

  N/A

• Are all mirrors clean and free from damage?

  Yes

  No

  N/A

• Is the floor area clean and litter free?

  Yes

  No

  N/A

• Is the area free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Fixed Resistance Zone

• Are all machines clean?

  Yes

  No

  N/A

• Are all machines in working order?

  Yes

  No

  N/A

• Are any out of order machines clearly displaying a branded and laminated out of order sign?

  Yes

  No

  N/A

• Are the floor areas free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Spin Zone

• Are all bikes clean?

  Yes

  No

  N/A

• Are all bikes in working order?

  Yes

  No

  N/A

• Are any out of order bikes clearly displaying a branded and laminated out of order sign?

  Yes

  No

  N/A

• Is the stereo tidy and in working order?

  Yes

  No

  N/A

• Is the head mic in working order?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Studio

• Is the up to date studio timetable displayed on TV?

  Yes

  No

  N/A

• Is the studio clean and tidy?

  Yes

  No

  N/A

• Is all equipment stored in the correct location?

  Yes

  No

  N/A

• Is the air conditioning at the correct temperature level?

  Yes

  No

  N/A

• Are all mirrors clean and free from damage?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

Ladies Only

• Are the floor areas free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Is all the equipment clean?

  Yes

  No

  N/A

• Is all the equipment in working order?

  Yes

  No

  N/A

• If any equipment is out of order are branded and laminated out of order signs and displayed?

  Yes

  No

  N/A

• Are all lights functioning?

  Yes

  No

  N/A

• Are all walls in good condition?

  Yes

  No

  N/A

• Is the music on at a satisfactory level?

  Yes

  No

  N/A

PT Zone

• Are the floor areas free from obstructions such as bags, vacuum cleaners etc...?

  Yes

  No

  N/A

• Is all equipment clean and fit for purpose?

  Yes

  No

  N/A

Male Changing Rooms

• Is the floor area clean and litter free?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Are all lockers fit for use?

  Yes

  No

  N/A

• Are the lockers clean internally and externally?

  Yes

  No

  N/A

• Are all posters displayed on the notice board or in clip a frame?

  Yes

  No

  N/A

• Are all mirrors clean and damaged free?

  Yes

  No

  N/A

Male Shower Area?

• Are all lights in working order?

  Yes

  No

  N/A

• Are all showers in working order?

  Yes

  No

  N/A

• Are all showers cubicles clean and litter free?

  Yes

  No

  N/A

• Are the shower heads clean?

  Yes

  No

  N/A

• Are the drains clean and free from hair and dirt build up?

  Yes

  No

  N/A

• Are the showers operating at the correct temperature?

  Yes

  No

  N/A

• Are branded laminated out of order signs displayed if required?

  Yes

  No

  N/A

• Are all vents clean and in working order?

  Yes

  No

  N/A

Male Toilets

• Are all cubicles in working order?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Are all vents clean and in working order?

  Yes

  No

  N/A

• Are the cubicles clean?

  Yes

  No

  N/A

• Is the toilet roll dispenser in working order?

  Yes

  No

  N/A

• Is the floor clean and litter free?

  Yes

  No

  N/A

• Are the sink basins clean?

  Yes

  No

  N/A

• Are all taps in working order?

  Yes

  No

  N/A

• Are all hand dryers in working order?

  Yes

  No

  N/A

• Are all splash back panels clean?

  Yes

  No

  N/A

• Are the urinals clean and have urinal blocks present?

  Yes

  No

  N/A

Female Changing Rooms

• Is the floor area clean and litter free?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Are all lockers fit for use?

  Yes

  No

  N/A

• Are the lockers clean internally and externally?

  Yes

  No

  N/A

• Are all posters displayed on the notice board or in clip a frame?

  Yes

  No

  N/A

Female Shower Area

• Are all showers in working order?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Are all showers cubicles clean and litter free?

  Yes

  No

  N/A

• Are the shower heads clean?

  Yes

  No

  N/A

• Are the drains clean and free from hair and dirt build up?

  Yes

  No

  N/A

• Are the showers operating at the correct temperature?

  Yes

  No

  N/A

• Are branded laminated out of order signs displayed if required?

  Yes

  No

  N/A

• Are all vents clean and in working order?

  Yes

  No

  N/A

Female Toilets

• Are all cubicles in working order?

  Yes

  No

  N/A

• Are all lights in working order?

  Yes

  No

  N/A

• Are all vents clean and in working order?

  Yes

  No

  N/A

• Are the cubicles clean?

  Yes

  No

  N/A

• Is the toilet roll dispenser in working order?

  Yes

  No

  N/A

• Is the floor clean and litter free?

  Yes

  No

  N/A

• Are the sink basins clean?

  Yes

  No

  N/A

• Are all taps in working order?

  Yes

  No

  N/A

• Are all hand dryers in working order?

  Yes

  No

  N/A

• Are all splash back panels clean?

  Yes

  No

  N/A

• Are all sanitary bins in place and clean?

  Yes

  No

  N/A

Operations Manager's Office

• Is the office clean and tidy?

  Yes

  No

  N/A

• Is the safe kept locked?

  Yes

  No

  N/A

• Is the desk kept tidy and all paperwork systematically in order?

  Yes

  No

  N/A

• Is the banking been done twice a week?

  Yes

  No

  N/A

• Have all pieces of equipment that are out of order been added to CRM?

  Yes

  No

  N/A

Cleaning Store

• Is the cleaning store kept clean?

  Yes

  No

  N/A

• Is the store room kept clean and tidy?

  Yes

  No

  N/A

• Are stock levels within company expectations?

  Yes

  No

  N/A

• Are all chemicals neatly stored as per COSHH?

  Yes

  No

  N/A

• Are COSHH data sheets clearly displayed?

  Yes

  No

  N/A

• Are all products in stock in compliance with the company standards?

  Yes

  No

  N/A

Stock Store

• Is the stock store kept locked?

  Yes

  No

  N/A

• Is there clear evidence of stock rotation?

  Yes

  No

  N/A

• Are stock levels within company expectations?

  Yes

  No

  N/A

• Is the stock room kept in a clean order?

  Yes

  No

  N/A

• Are all stock levels recorded by the Ops manager?

  Yes

  No

  N/A

Staff Room

• Is the staff room clean?

  Yes

  No

  N/A

• Is the staff fridge clean and well maintained?

  Yes

  No

  N/A

• Are all facilities within company standards - no toasters, grill etc?

  Yes

  No

  N/A

Room 1

• Is the room kept locked?

  Yes

  No

  N/A

• Is the room tidy and free from clutter?

  Yes

  No

  N/A

• If vacant, is the room advertised?

  Yes

  No

  N/A

Room 2

• Is the room kept locked?

  Yes

  No

  N/A

• Is the room tidy and free from clutter?

  Yes

  No

  N/A

• If vacant, is the room advertised?

  Yes

  No

  N/A

Room 3

• Is the room kept locked?

  Yes

  No

  N/A

• Is the room tidy and free from clutter?

  Yes

  No

  N/A

• If vacant, is the room advertised?

  Yes

  No

  N/A

Fire

• Are all fire exits clear from obstruction?

  Yes

  No

  N/A

• Are all corridors free from obstruction?

  Yes

  No

  N/A

• Have Fire Risk Assessments been updated in the last 12 months?

  Yes

  No

  N/A

• Are Fire Alarm Points checked weekly by Ops Manager?

  Yes

  No

  N/A

• Has a Fire Evacuation taken place in the last 6 months?

  Yes

  No

  N/A

• Is the location of the Fire Assembly point displayed around the club?

  Yes

  No

  N/A

• Are all fire extinguishers in the correct location?

  Yes

  No

  N/A

• Are all fire extinguishers fit for use?

  Yes

  No

  N/A

• Are all fire extinguishers within a 12 month serviced period?

  Yes

  No

  N/A

Risk Assessment

• Are all risk assessments available and systematically filed?

  Yes

  No

  N/A

• Have all risk assessments been reviewed within the last 12 months?

  Yes

  No

  N/A

General

• Health and Safety policy poster on display, current and signed?

  Yes

  No

  N/A

• Accident book copies locked away and reported under RIDDOR where necessary?

  Yes

  No

  N/A

• PAT testing carried out - if older than 1 year?

  Yes

  No

  N/A

• Emergency Lighting is checked weekly?

  Yes

  No

  N/A

• Full emergency lighting test - annually?

  Yes

  No

  N/A

• First Aid box is fully stocked and accessible?

  Yes

  No

  N/A

Personal Trainers

• Are all Personal Trainers' insurance and first aid within date?

  Yes

  No

  N/A

Cleaners

• Have all cleaners received COSHH training?

  Yes

  No

  N/A

• Were the cleaners actively visible during your visit?

  Yes

  No

  N/A

Signature of auditor

• Add signature

  Sign