WGC Internal Audit: Ground Operations Copy

• Conducted on

  Date

• Audit No.

• Audit Title

• Auditor

• Auditee

Standard, Purpose and Scope

• Standard: NAM CARs Part 91, 121, 127, 135 and Operator Ground Operations Manual (GOM)

• Purpose: To ensure operator complies with Civil Aviation Regulations, Operator procedures and where applicable; client requirements.

• Scope: Ground Operations, Quoting and Admin

1 Manuals and Documents

• 1.1 Is there a published Ground Operations Manual?

  Yes

  No

  N/A

• 1.2 Is the manual approved by the Namibian DCA?

  Yes

  No

  N/A

• 1.3 Is the Ground Operations Manual current?

  Yes

  No

  N/A

• 1.4 Does the Ground Operations Manual have a distribution list, a TOC, and a LEP?

  Yes

  No

  N/A

• 1.5 Does the Ground Operations Manual provide guidance on quoting, planning and dispatching a flight?

  Yes

  No

  N/A

• 1.6 Are all post flight documents kept together for at least 90 days and are the documents readily available but still kept secure?

  Yes

  No

  N/A

2 Staff and Personnel and Training

• 2.1 Are all quoting and planning staff well trained and informed of correct procedures?

  Yes

  No

  N/A

• 2.1.1 Are records kept of the training for each staff member?

  Yes

  No

  N/A

• 2.2 Are special training needs for office staff organised (emergency training, security training, fire and evacuation drills)?

  Yes

  No

  N/A

• 2.3 Is there a system in place to ensure office staff are sufficient and if needed for recruitment and induction?

  Yes

  No

  N/A

• 2.4 Is there a system in place to plan and control leave of key personnel, and flight crew?

  Yes

  No

  N/A

3 Safety and Flight Following

• 3.1. Is there a Emergency Response Plan manual available?

  Yes

  No

  N/A

• 3.1.1 Are the Ground Operations staff trained in the use of the ERP?

  Yes

  No

  N/A

• 3.1.3 Did the Ground Operations staff partake in the last ERP exercise?

  Yes

  No

  N/A

• 3.2 Is the a system in place for flight following?

  Yes

  No

  N/A

• 3.3 Is there a system in place to avoid dispatching an aircraft that is due for maintenance?

  Yes

  No

  N/A

• 3.4 Is there a system in place to avoid rostering crew for flight duty if they will or have exceeded flight and duty limitations as prescribed in the Flight Operations Manual?

  Yes

  No

  N/A

4 Comunication

• 4.1 Is there a system to disseminate information regarding upcoming flights on a daily basis?

  Yes

  No

  N/A

• 4.1.1 Is there a system to advise all recipients of changes or amendments?

  Yes

  No

  N/A

• 4.2 Does the Ground operations Manager attend regular meetings (i.e. Management, Pilot, Safety etc.)?

  Yes

  No

  N/A

General Observations and Recommendations

• Observations

• Recommendations

Acceptance

• Auditor Signature

  Sign

• Auditee Signature

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