FTS Operator Vehicle & Driver Observation Report

• We are not looking for a full detailed vehicle audit here, we need to have equipment up to the standard of our client’s expectations. This report which is a tick box exercise will contribute to this. The questions are YES/NO answers and there is a comments column to provide additional detail, if you can take any photographs to back up any comments (good & bad points) then please email these to the FRS.Control@firstgroup.com

• Customer Name:

• Date & Time Observation Conducted:

  Date
• Address:
  Address

• Operator Name:

• Diagram Number:

• Inspection by:

• Accompanied by:

Vehicle Details

• Vehicle Registration Mark:

• Vehicle Operator Licence Number:

• Driver Name:

• Vehicle Make:

• Vehicle Model:

• Vehicle Colour:

• Vehicle Type:

  Select Standard Car Executive Car Luxury Car Wheelchair Car Black Cab Standard People Carrier Executive People Carrier Luxury People Carrier Wheelchair People Carrier Standard Small Minibus Executive Small Minibus Luxury Small Minibus Wheelchair Small Minibus Standard Large Minibus Executive Large Minibus Luxury Large Minibus Wheelchair Large Minibus 12 Seat Minibus 16 Seat Minibus 24 Seat Minibus 32 Seat Minibus Low Floor Bus 30 Seats Bus Double Deck Bus Standard Midi Coach Standard Coach Executive Coach Luxury Coach 68 Seat Coach 72 Seat Coach Wheelchair Coach Double Deck Coach Double Deck Coach (Wheelchair Access) Cycle Vehicle Recovery Vehicle

  • Standard Car
  • Executive Car
  • Luxury Car
  • Wheelchair Car
  • Black Cab
  • Standard People Carrier
  • Executive People Carrier
  • Luxury People Carrier
  • Wheelchair People Carrier
  • Standard Small Minibus
  • Executive Small Minibus
  • Luxury Small Minibus
  • Wheelchair Small Minibus
  • Standard Large Minibus
  • Executive Large Minibus
  • Luxury Large Minibus
  • Wheelchair Large Minibus
  • 12 Seat Minibus
  • 16 Seat Minibus
  • 24 Seat Minibus
  • 32 Seat Minibus
  • Low Floor Bus 30 Seats
  • Bus
  • Double Deck Bus
  • Standard Midi Coach
  • Standard Coach
  • Executive Coach
  • Luxury Coach
  • 68 Seat Coach
  • 72 Seat Coach
  • Wheelchair Coach
  • Double Deck Coach
  • Double Deck Coach (Wheelchair Access)
  • Cycle Vehicle
  • Recovery Vehicle

• Vehicle Class:

  Standard

  Executive

  Luxury

• Year of Manufacture:

• Number of Seats:

• Air Conditioning?

  Yes

  No

  N/A

• Welfare Facilities (Toilets)?

  Yes

  No

  N/A

• Disabled Access?

  Yes

  No

  N/A

• Satellite Navigation System?

  Yes

  No

  N/A

• Wifi?

  Yes

  No

  N/A

• Vehicle Tracking Systems?

  Yes

  No

  N/A

• Tracking System Name:

Vehicle Exterior Checks

• Photographs of Vehicle (Outside):

  Media

• Is the legal lettering present?

  Yes

  No

  N/A

• Is the windscreen free of chips, cracks, publicity material?

  Yes

  No

  N/A

• Are the vehicle mirrors clean and free from damage?

  Yes

  No

  N/A

• Are the vehicles exterior lights in working order and free from damages?

  Yes

  No

  N/A

• Are the directional indicators working and free from damages?

  Yes

  No

  N/A

• Are the body panels free from damages?

  Yes

  No

  N/A

• Are the locker doors secure (Coach only)?

  Yes

  No

  N/A

• Are the windows free from damages?

  Yes

  No

  N/A

• Are the tyres safe and free from damages to the side wall?

  Safe

  At Risk

  N/A

• If the vehicle has wheel nut markers fitted, are they all correctly positioned?

  Yes

  No

  N/A

• Is there any sign of excessive smoke from the exhaust?

  No

  Yes

• Are there any signs of an oil/fluid leak?

  No

  Yes

• Is the vehicle clean and presentable?

  Yes

  No

  N/A

Vehicle Interior Checks

• Photographs of Vehicle (Inside):

  Media

• Are the steps into the vehicle clear of any obstruction?

  Yes

  No

  N/A

• If the vehicle is fitted with a crew seat is it in the upright position?

  Yes

  No

  N/A

• Is the dashboard and drivers area clear of any obstruction?

  Yes

  No

  N/A

• Is the vehicle free of litter?

  Yes

  No

  N/A

• If the vehicle is fitted with a toilet, is this accessible and clean?

  Yes

  No

  N/A

• Does the vehicle have an unpleasant odour (musty, damp etc.)?

  No

  Yes

• Is the temperature of the vehicle reasonable for passengers?

  Yes

  No

  N/A

• First Aid Kit (Number of Persons, Unused, last checked etc…)?

  Yes

  No

  N/A

• Fire Extinguisher (Suitable, Sufficient, Within date of last service etc…)?

  Yes

  No

  N/A

• Are the condition of the seatbelts safe (if at risk, please indicate the row & seat number(s))?

  Safe

  At Risk

  N/A

Summary of Vehicle Inspection

• Is the Vehicle of an acceptable standard?

  Yes

  No

  N/A

• Is the driver in uniform?

  Yes

  No

  N/A

• If not in uniform, are they smart (no jeans or trainers)?

  Yes

  No

  N/A

• Did the driver assist with boarding/alighting?

  Yes

  No

  N/A

• Did the driver assist with luggage?

  Yes

  No

  N/A

• Was the driver friendly & polite?

  Yes

  No

  N/A

• Is the driver knowledgeable of the route(s) they are driving?

  Yes

  No

  N/A

• Is the driver using a Sat-Nav device?

  Yes

  No

  N/A

• Does the driver have access to the pace notes supplied by FRS?

  Yes

  No

  N/A

• Is the driver using the FRS supplied pace notes?

  Yes

  No

  N/A

• Does the company have a Drugs & Alcohol policy?

  Yes

  No

  N/A

• Does the driver appear to be fit for duty?

  Yes

  No

  N/A

• Does the driver have their last 28 days of Tachograph charts with them?

  Yes

  No

  N/A

• At unmanned stations does the driver make safety announcements prior to departure (ensuring passengers are wearing seatbelts)?

  Yes

  No

  N/A

• At unmanned stations does the driver make announcements detailing the destination and where the vehicle will be stopping along the route?

  Yes

  No

  N/A

• What date and time did the drivers last shift finish?

  Date

• What time did the driver start shift today?

  Date

Declaration

• Inspectors Signature:

  Sign

• Drivers Signature:

  Sign