Title Page
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Applicable Standards
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Applicable Clauses
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Conducted on
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Auditor
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Other persons participating in audit
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Scope
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Summary
Audit
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1. Is BituChem adhering to the schedule and practise of its internal audit procedure?
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2. Does the procedure conform to the requirements of the standard?
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3. Is the procedure appropriate to the type of organisation?
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4. Does BituChem adhere to the schedule and practise of its Management Review procedure?
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5. Does the procedure conform to the requirements of the standard?
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6. Is the procedure appropriate to the type and aims of the company?
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7. Monitoring, measurement, analysis & evaluation
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a. Measuring the quality of product vs customer expectations
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b. Customer Satisfaction
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c. Analysis and evaluation of service delivery & supplier performance
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d. Environmental monitoring
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e. OH&S monitoring
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f. Evaluation of compliance
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8. Non-conformity & corrective action - including complaints
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9. Accident & Near Miss investigation
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10. Evidence for continual improvement
