Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Freshness
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Ground coffee level acceptable for level of trade
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Espresso shots pulled to order
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Fresh beans in hopper
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Beans stored correctly?
Cleanliness
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Clean brewing head
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Clean brewing handles
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Purging & wiping steam wand
Technique & grind
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Correct dosing?
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Correct tamping
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Extraction 20-30 seconds
Milk technique
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Cold fresh milk?
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Milk steaming/foam score
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Pouring technique
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Temperature 65-75
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Milk polish
Recipes to standard
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Cappuccino
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Latte
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Americano
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Mocha
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Hot chocolate
Service & speed
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Sense of urgency
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Efficiency
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Teamwork & communication
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Customer service