Information

  • Please ensure PPE is worn by all when on the forecourt

  • Conducted on

  • Prepared by

  • Location

Forecourt

Forecourt

  • No unnecessary forecourt or canopy lights on?

  • Pumps, stanchions and islands clean & all nozzles working or logged on Verisae ?

  • Pump holders, covers, inserts and splash guards all in place, in good condition?

  • Only official 'pump out of order' signs in use?

  • Minimum of 4 Sand Buckets with lids in good condition, with scoops and clean dry sand 3/4 full?

  • Forecourt Fire Extinguishers in place and serviced?

  • Check DCD box for sand bucket and Fire Extinguisher (also check Extinguisher is serviced)

  • DCD Box checked for correct operation? (Phone working, correct contact number for Site Manager and fuel brand emergency contact, light, printer, alarm)

  • Litter bins Gloves Towels available? (They are not overflowing, are clean, no skirts and are weighted or fixed to the floor?)

  • Pole sign services and prices are correct & in good condition (including surrounding floor areas)?

  • Forecourt Statutory Safety Signs in place? (stanchions and vent pipes, interceptor vents)

  • Fuel Assistance signs in place?

  • Check operation of disabled access bell? (if applicable)

  • All grass areas are cut and litter free, hedges trimmed, no overhanging vegetation?

  • Curbs are swept and free of litter and weeds?

  • Gravel and block paving areas are weed free?

  • Pavement outside the forecourt is weed free along the boundary?

  • Forecourt free of advertising swing signs?

  • Forecourt crossovers in good condition?

  • Forecourt free of Potholes and trip hazards?

  • Refuse bins are locked and appropriately stored ?

  • Recycled cardboard and plastic cages are appropriately stored and collected with all deliveries?

  • Trash area is tidy and clear ?

  • Promotion poster bags and frames in place with current promotions and in good condition?

Shop Front

  • Bunkers clean, no damaged stock and displayed to correct planogram?

  • Bunker header cards in good condition?

  • Bunker price cards in clip frames and in good condition?

  • 10 ltr (Yara) Adblue bunker header cards in place and good condition?

  • Calor Gas Cage well stocked, with new White POS in good condition, clean, clear of litter & price card in A4 Clip Frame

  • Newspaper Stand clean and flaps in good condition?

  • Shop windows, Shop brand fascia, doors and frames clean, free of marks?

  • Shop amenities and opening hours advertised correctly?

  • Opaque stickers in place on full length glass shop doors?

  • Removed any unnecessary stickers and signage from the shop door and windows?

  • Proprietor sign is fitted in A5 clip frame near the bottom of the night pay window and has correct CM detals and Head office address?

  • 24 hour sites have a Night Pay Window sign?

Valeting

  • Does the site have a Jet Wash?

  • Jet Wash in good working order?

  • Have any issues been logged?

  • Jet Wash machine, bay and screen clean?

  • Graphics and menu board in good condition?

  • Disclaimer sign in place?

  • Does the site have an AutoWash?

  • AutoWash in good working order?

  • Have any issues been logged?

  • Disclaimer/Instruction notice is in place at the entrance ?

  • Spoiler notice is on the token box?

  • Autowash machine, bay and screen all clean ?

  • Autowash plant room is in good order?

  • Does the site have a Hand Car Wash?

  • Hand car wash visual check for compliance? (staff Hi-Vis, smoking, area clean, signage)

  • Visual Assessment of electrical equipment and electrical installation to a safe standard?

Inside Shop

SHOP GENERAL

  • Good level of stock and well merchandised?

  • All shop shelves are clean?

  • All chiller shelves and air grills are clean?

  • Icecream freezer fully stocked and defrosted?

  • All shelf strip/ticket holders are in good condition and clean?

  • Entrance door and other mats clean?

  • Shop floor clean and in good condition?

  • Stacks, displays and dump bins sensibly positioned?

  • Spot check at least 20 ambient sell by dates across store?

  • Spot check at least 20 chilled food sell by dates?

  • Shelf Edge labels correctly printed, prices in coloured box & not faded?<br>(walk the store to check all shelves)

  • Air Conditioning grids and filters free from dust and cobwebs

  • Ceiling tiles in good condition and none missing.

  • All lights working including Shop Fascia lights (CM responsibility to replace bulbs on inside lights)

  • Correct Radio in use?

COFFEE

  • Front of machine clean and well presented and prices on screen match till price?

  • Inside of unit is clean and free from chocolate dust, beans, milk stains etc.

  • Milk chiller clean – remove tray and check inside rubber fridge rim

  • Check for sufficient levels of Coffee beans and Milk?

  • Cups, lids, stirrers and sugars available, clean and tidy.

  • Machine Log book fully completed and up to date

  • Sufficient range of flapjacks, muffins etc located near coffee machine for additional impulse sales?

  • Deal promotion in place with POS?

OFF LICENCE

  • Does the site have an Off Licence?

  • Alcohol is only displayed in allowed locations as per the Premises Licence?

  • Accredited Premises Licence displayed with correct name on the licence?

  • Off licence Opening Hours are the same as the Premises Licence?

  • Sufficient Challenge 25 signage displayed (minimum 3)?

  • Section 57 notice displayed (Wales/England) or Section 110 notice displayed (Scotland)?

  • All Off License signage is fitted in silver clip frames (not to be fitted on the shop canopy)?

  • Alcohol pricing complies with the appropriate duty pricing policy for the licencing authority? <br>(minimum allowed price per unit of alcohol)

  • Beer stacks prominently displayed with correct promotion POS?<br>(excluding Scotland as not allowed)

Hot Food Unit

  • Does the site sell Hot Food?

  • Unit Full and to correct standard for time of day?

  • Visual quality check ok?<br>(over/under cooked, dried out)

  • Unit is in good condition and clean?

  • Due Diligence checks completed and signed off?

  • Unit has correct signage and shelf price labels for items displayed?

  • Oven and Preparation area in good clean condition?

  • Preparation area has suitable area and detergents for washing equipment ?

  • Anti bacterial hand wash and paper towel available for hand washing?

Till Area

  • Security door closed and locked at all times?

  • Check electric emergency door lock is working correctly?

  • Check the forecourt PA/speaker system is working and do site staff know how to use it correctly?

  • Counter tops and till area clear, no paperwork or other non sale items visible to the customer?

  • PCI Checks complete (Stickers on all pin pads, no signs of tampering)?

  • Under till areas tidy and free from flammable items and electric equipment if free from clutter ?

  • No suspicious electronic equipment in the till area and no data cables/charging cables plugged into PC?

  • Check for overloaded sockets or multi plug extension leads in use in till area?

  • Contactless signage correct as per fuel brand on Pin Pad?

  • Lottery signed on and scratchcards fully available

  • Vape display cabinet full and merchandised correctly?

  • All Vape counterstands correctly displayed and fully stocked?

  • DSL counter/floor stands stocked and correctly displayed as per guidelines?

  • Collect+ parcels properly organised and stored safely?

  • Tobacco products not visible to customers and gantry doors close automatically and have age 18 restriction signage?

  • Tobacco labels legally compliant, printed on plain white paper and no larger than 9cm square, and print is the correct size?

STAFF

  • Correct uniform being worn – fuel brand uniform, black trousers, black shoes, no jeans or trainers

  • Fuel brand loyalty card requested or offered to customer

  • Correct brand name badge worn with correct staff name?

  • Staff members engage with customers – friendly, eye contact, up selling etc.

  • Last Serve Legal visit discussed and action taken if needed?

  • Correct shop supplier branded carrier bags available?

TOILETS

  • Toilet and seat are clean, in good condition and does not smell?

  • Hand wash, paper towel or hand drier and Toilet paper available?

  • Sink, walls, ceiling, mirror clean, Air extractor clean, lights clean and working?

  • No empty plastic bottles or cups in toilet room?

  • Litter bin with lid available and not overflowing

STOREROOM

  • Lights are off when room is not n use?

  • Out Of Date products plastic box with sealing lid available and clearly labelled "out of date food not fit for human consumption"

  • Storeroom well organised, old POS units removed, no cross contamination of products, food and drink not stored on the floor?

  • Back up chillers and freezers are clean and defrosted

  • Free from pest infestation (visual check)

First Aid & Notice Board

First Aid

  • First Aid box contents full, free of medication and all items within date?

  • Two paper suits available?

  • Emergency Eye Wash Available and in date?<br>(only on selected sites) (minimum 2 bottles)

Notice Board

  • The following are displayed with easy access to the cashier but NOT in view of the customers, they must also be printed in colour and either laminated or in poly pockets

  • Emergency Response Procedure Flip Chart with site specific contact details completed in the back page?

  • Employers Liability Certificate in date and correct details?

  • Tank to Pump Configuration Plan?

  • DSEAR Hazardous Zones plan?

  • Fire Action/First Aider Notice with two fire assembly points?

  • Health & Safety at Work Poster?

  • Emergency Contact Number Sheet?

  • Fuel Service Support Information Sheet?

Back Office

CCTV

  • CCTV is compliant with the Premise License Conditions ? e.g. 30 days recording etc.

  • CCTV Date and Time are correct?

Office Door

  • Can office door be securely locked for counting cash in safety?

Sign Off

  • Site Manager's name and signature

  • Auditor's name and signature

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