Title Page
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Conducted on
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Prepared by
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Location
FACILITIES
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The reception area of the spa must be clearly labeled.
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The floor must be clean and in good conditions, free of dust or any other residue.
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Ceilings must be clean and in good conditions, free of scratches, holes, or discolored portions.
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Lighting fixtures must be working properly, and it must be possible to regulate lighting.
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Air condition grids must be clean and in good conditions.
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Walls must be clean and in good conditions, free of scratches, holes, or discolored portions.
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Pictures and frames must be clean and in good conditions, free of dust or any other residue.
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The waiting room should have enough seats near the reception of the Spa, and must have an impeccable and hygienic appearance.
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Reading materials must be available, such as magazines, books, newspapers, etc.
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Good quality Spa publicity materials must be available in good conditions.
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Decoration items must be impeccable.
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Fresh fruit and beverages must be available for guests.
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The Spa reception desk must be clean, ordered, and in good conditions.
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The area behind the reception desk counter of the spa must be kept free of unnecessary objects.
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The atmosphere of the spa reception must be serene, calm, free of noise.
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The Spa must have a pleasant aroma and with an appearance that is appealing to the five senses.
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Ambient music at the spa must be relaxing, pleasant, and at a proper volume.