Title Page

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FACILITIES

  • The reception area of the spa must be clearly labeled.

  • The floor must be clean and in good conditions, free of dust or any other residue.

  • Ceilings must be clean and in good conditions, free of scratches, holes, or discolored portions.

  • Lighting fixtures must be working properly, and it must be possible to regulate lighting.

  • Air condition grids must be clean and in good conditions.

  • Walls must be clean and in good conditions, free of scratches, holes, or discolored portions.

  • Pictures and frames must be clean and in good conditions, free of dust or any other residue.

  • The waiting room should have enough seats near the reception of the Spa, and must have an impeccable and hygienic appearance.

  • Reading materials must be available, such as magazines, books, newspapers, etc.

  • Good quality Spa publicity materials must be available in good conditions.

  • Decoration items must be impeccable.

  • Fresh fruit and beverages must be available for guests.

  • The Spa reception desk must be clean, ordered, and in good conditions.

  • The area behind the reception desk counter of the spa must be kept free of unnecessary objects.

  • The atmosphere of the spa reception must be serene, calm, free of noise.

  • The Spa must have a pleasant aroma and with an appearance that is appealing to the five senses.

  • Ambient music at the spa must be relaxing, pleasant, and at a proper volume.

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