Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
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Make sure all rooms have been inspected and put on the system as inspected
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Put all HK keys inside safe on hooks
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Scan Housekeeping list, archive scan document under Checklists-> Daily Housekeeping List
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Charge all reservations after 2PM
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Reply to all positive reviews from Trust you and Airbnb
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Reply to all messages on Booking.com / Airbnb / MEWS
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Reply all emails and archive them in their corresponding folder
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Re-stock the storage rooms with white linen from the back so the HK have all the linen ready for next day.
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Check the timeline for any split bookings to be together
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Clean reception (vacuum and wipe down)
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Empty rubbish and recycling bins from reception
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Check that all surfboards have fins and leashes
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Check reception fridge, stock fridge if items are running low. Notify manager if there are items low on stock to place order
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Contact any reservations for today without an ETA and send out safe code if needed (start around 17:00)
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Make sure all linen and towels are washed, folded and put away before the end of the day.
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Turn off power for big washing machine and dryer
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Go for a walk around the property and check all the storage rooms are closed and the lights are off.
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Sweep bathrooms if sandy
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Put a stop sell on mews at 19:30 Settings->Services->stay -> restrictions + -> today's date and today's date -> Create
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Leave envelopes with keys and map/instructions for late arrivals in the safe
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Print Guest list
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Ensure the current safe code is written on the guest in house list for the night manager
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Count till and balance with cashier report in MEWS
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Close cashier shift on MEWS
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Lock reception doors at 8:00PM
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Close luggage room, if there are any bags left tag them and put them at the back with todays date. (we dont store bags overnight)
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After reception closed, cash up banking and put money plus a note (with date, initials and value) in drop safe
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Put cash till in safe
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Sign of MEWS and Log off computer
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Sign out of TANDA