Software Install

Canon or Kodak scanner software installed if user has a scanner?

Games, MSN explorer, and messenger disabled under add/remove programs-windows features (WindowsXP only)

RMS installed including the scanned documents installer

HP DVD and cd burning software installed

Adobe Reader, Java and Flash Player installed?

Updates for Adobe Reader, Flash Player, and Java disabled?

Bomgar installed and setup with user information in the rep console?

Microsoft office installed (make sure to choose full or complete install)?

Microsoft Office is activated and verified to make sure activation took?

Offline files / sync disabled?

Windows updates

Windows search (XP only) / windows live not installed?

All other available Microsoft updates installed?

Automatic updates disabled and uncheck box to allow all users to install updates.

Once joined to domain

Audit current computer and compare software installs to ensure all software is reinstalled

Sophos antivirus installed?

Disable all forms of sleep/hibernate

Scanner setup if user has a desktop scanner?

Records Desktop icons for users copied to all users desktop?

User has standard user rights, RMS tested

Desktop icons for word, excel, outlook, helpdesk, copied to all users desktop?

Current version of Quest Password Manager installed?

User setup to print to network printers in their dept (local printers if they have one)?

Mapped network drives setup?

Email setup?

If thin client or SSD drive, uncheck offline exchange mode during manual setup (right below where you enter server)

Out and about installed and setup?

PowerDMS installed?

Scan system into helpdesk - verify it scanned successfully