Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Sales Result MTD vs Target
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What actions are being undertaken to achieve sales target for current period?
Call Planning
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Has a complete annual call plan been established in Salesforce CRM, inclusive for Leads and Accounts?
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By what date is a commitment made to complete this?
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Does the call plan include reoccurring schedule based on a set frequency?
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By what date is a commitment made to complete this?
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Is the visit frequency based on current sales vs potential sales and has been defined in a clear and structured way?
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Since the last coaching session, has there been any improvement concerning the above actions. (If all actions are fully completed mark as N/A)
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By what date is a commitment made to complete this?
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Managers Comments:
Call Reporting
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Since the last coaching period have all call reports entered daily?
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By what date is a commitment made to start doing this ?
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Since the last coaching period does the information contained in the call reports cover key information, business development activities, competitor information, other activities with this customer?
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By what date is a commitment made to start doing this ?
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Since the last caching period, have missed sales calls been rescheduled in CRM?
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By what date is a commitment made to start doing this ?
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Since the last coaching session, have tasks been used to follow up tasks, and or defined future actions as way of clear sales action plan
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Since the last coaching session, has there been any improvement concerning the above actions. (If all actions are fully completed mark as N/A)
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Managers Comments: