Information
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Document No.
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As part of our Continuous Customer Programme, this form will be completed by the manager after meeting the customer.
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Customer Name
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Ref
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Date/Time
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Name of Customer Manager
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Name of Enigma Manager
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Tick whichever box applies. If 'unsatisfactory' has been ticked, record specific details in the Comments section at the end.
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Performance of Staff
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Appearance of Staff
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Punctuality of Staff
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Knowledge of Staff
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Reporting of Incidents
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Interaction with Public
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Interaction with Staff
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Reaction to Incidents
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Quality of Service Provided
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Has any action been agreed with the Customer? If 'yes' - record details below.
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Comments?
