Information
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Document No.
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Audit Title
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Client/Site
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Site Address
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Date of Assessment
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Persons Present
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Total Score (out of 215)
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Actions to be Completed By (Name)
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Date of Action Completed
A. Compliance
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1. Operator audits compIeted?
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Score out of 5
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2. All shifts covered?
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Score out of 5
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3. Action taken over current issues/recruitment etc.?
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Score out of 5
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4. Code of Practice on site?
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Score out of 5
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5. Operational Procedure Manual on site?
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Score out of 5
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Comments?
B. Enigma Administration
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1. Timesheets up to date?
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Score out of 5
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2. Staff using correct procedure to book on/off shift?
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Score out of 5
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3. Holiday requests completed as per procedure?
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Score out of 5
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4. Sickness absence completed as per procedure?
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Score out of 5
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5. Other staff issues identified?
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Score out of 5
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Comments?
C. Staff
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1.Staff wearing SIA Licence badges and Enigma ID badges?
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Score out of 5
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2. Staff wearing uniforms correctly?
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Score out of 5
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3. Staff neat and tidy?
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Score out of 5
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Comments?
D. Training/Licensing
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1. Staff trained to licence standard?
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Score out of 5
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2. New starters booked on BTEC course?
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Score out of 5
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3. Licence applications for new starters ordered?
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Score out of 5
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4. Evidence of PDPs available?
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Score out of 5
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5. Relevant legislation understood by all who work in the Control Room?
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Score out of 5
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6. Training needs identified?
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Score out of 5
E. CCTV Administration
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1. Daily logs up to date?
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Score out of 5
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2. Evidence reviews up to date?
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Score out of 5
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3. All evidence prepared as per local procedure?
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Score out of 5
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4. Maintenance log up to date?
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Score out of 5
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5. Action taken on long-term faults? - Check for evidence.
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Score out of 5
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6. Incident figures entered onto database?
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Score out of 5
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7. Manning reports completed as per local procedure?
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Score out of 5
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8. All figures backed up as per local procedure?
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Score out of 5
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Comments?
F. Operations
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1. Radios (Police and Shop Watch/Pub Watch) checked and working?<br>
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Score out of 5
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2. Operator/s using radio correctly as per protocols/training/TEA2 licence?
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Score out of 5
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3. Proactive monitoring being performed?
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Score out of 5
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4. Operator/s monitoring in accordance with the law, training and image capture guidelines?
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Score out of 5
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5. Local briefing notes (where relevant) from police or council available and aware?
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Score out of 5
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6. Evidence of correct handover process in place, either in paper form or verbal communications? Check with operator on duty.
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Score out of 5
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7. Maps/list of cameras up to date?
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Score out of 5
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8. Operator on duty has notebook available at work station?
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Score out of 5
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9. All information within the Control Room is held in accordance with the Data Protection Act?
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Score out of 5
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Comments?
G. Health and Safety/Housekeeping
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1. Risk assessment available?
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Score out of 5
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2. H&S guidelines adhered to?
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Score out of 5
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3. Control Room neat and tidy?
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Score out of 5
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4. Workstations organised?
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Score out of 5
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5. Staff room/tea station clean and tidy?
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Score out of 5
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6. Staff notice board (if applicable) in place and up to date?
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Score out of 5
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7. Up to date insurance and H&S documentation on display?
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Score out of 5
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Comments?
H. Success Stories/Commendations
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Success Stories or Commendations?
I.Operator Good Practice Identified
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Operator good practice identified?
Agreed Action Sheet
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Details of actions requiring attention
Timescale for improvements (S.M.A.R.T)
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Details of actions to be completed
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Date to be reviewed
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Date of completion
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To be carried out by
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Details of actions to be completed
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Date to be reviewed
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Date of completion
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To be carried out by
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Details of actions to be completed
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Date to be reviewed
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Date of completion
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To be carried out by