Quality Assurance Check

• Retail Location

• Conducted on

  Date

• Prepared by

• Lead team member during review

Shelf Life

• Spot check 5 random boxes. Are any items out of date based on the shelf life guide? Note items checked and manufactured date.

  None expired

  1 expired

  > 1 expired

Bulk Inventory

• Is only one case of each product open?

  Yes

  No

  N/A

• Is Bulk Inventory Sheet being used?

  Yes

  No

  N/A

• Are adjustments completed weekly and initialed?

  Yes

  No

  N/A

• Is back up paperwork printed and attached?

  Yes

  No

  N/A

Sampling

• Is product available for sampling?

  Yes

  No

  N/A

• Are sampling guidelines followed?

  Yes

  No

  N/A

Dress Code

• Are all team members in uniform? Polo or t-shirt/black pants/hats

  Yes

  No

  N/A

Schedule

• At least 1 week schedule posted using the Hoffman's Chocolates Scheduler?

  Yes

  No

  N/A

• Opening Duties dated, signed and filed?

  All complete

  1 - 5 incomplete

  > 5 incomplete

• During Shift Duties signed and filed?

  All complete

  1 - 5 incomplete

  > 5 incomplete

• Closing Duties dated, signed and filed?

  All complete

  1 - 5 incomplete

  > 5 incomplete

• Weekly Cleaning from prior week dated, signed and filed

  All complete

  1 - 5 incomplete

  > 5 incomplete

• Weekly Duties current week dated and in use?

  All complete

  1 - 5 incomplete

  > 5 incomplete

• Daily Huddle sheet filled out for each day?

  All complete

  1 - 5 incomplete

  > 5 incomplete

• Daily Huddle current day posted?

  Yes

  No

  N/A

• Review Temperature Checks on During Shift Duties. Are there variances to report?

  Yes

  No

  N/A

• Windows and sills are clean and dust free?

  Yes

  No

  N/A

• Floors are swept and clean?

  Yes

  No

  N/A

• Rugs are free of debris?

  Yes

  No

  N/A

• Shelves are dust free with product neatly organized?

  Yes

  No

  N/A

• Bulk Case glass is clean and streak free? Trays are clean and neatly organized?

  Yes

  No

  N/A

• Ice Cream Case has minimal ice build up? Sides are clean?

  Yes

  No

  N/A

• Is each Ice Cream identified with the chalkboard label?

  Yes

  No

  N/A

• Are the Ice Cream labels in good shape? Not peeling at the sides?

  Yes

  No

  N/A

• Light bulbs are all lit and dust free?

  Yes

  No

  N/A

• Freezer is organized?

  Yes

  No

  N/A

• Store thermostat is set to 68°

  Yes

  No

  N/A

• Is Tempering Kettle set to 110° if not in use?

  Yes

  No

  N/A

• Price tags are clearly marked for products?

  Yes

  No

  N/A

• Ice Cream flavors are labeled on ice cream case front glass?

  Yes

  No

  N/A