Information
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Site
- ARKLATEX - Little Rock
- ARKLATEX - Shreveport
- ARKLATEX - New Orleans
- BOR - El Paso
- BOR - McAllen, Del Rio, Laredo
- DFW - Dallas
- DFW - Fort Worth
- NMOK - New Mexico
- NMOK - Oklahoma
- SCT - Austin
- SCT - Houston
- SCT - San Antonio
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Conducted on
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Prepared by
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Location
Facility
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Building Number / Name
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Address
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Please describe how this review is being conducted.
Lease Management
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Does the Office have a Lease Management Program in place?
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Count of leases in inventory
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Rentable Sq Ft
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Have findings from previous reviews been addressed?
Administrative Procedures
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Does the Office maintain Lease Management files?
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Are the files organized in an easy to understand system (eg, by Building Number or Lease Number)?
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Is all essential documentation included in the lease file?
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Count of lease files reviewed
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Does the Office have any delegated or COR leases within its inventory?
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Count of Delegated leases
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Count of COR leases
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Is a schedule established for the annual inspection of each lease?
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Are inspections being performed timely?
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Are the inspection results communicated to the Lessor's Rep and the Realty Specialist?
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Is follow-up conducted to ensure resolution?
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Does the Office have a process for incorporating new leases into its inventory?
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Describe the process for incorporating new leases into its inventory.
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Does the Office have a process for dealing with expiring leases?
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Does this include communicating to business line associates such as Realty Specialists and FPS Specialists?
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Describe the process for dealing with expiring leases.
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Have previous findings been addressed?
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Are the files in a common, secure, accessible location?
Tenant Interviews
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Assess the performance of the Lease Management Program by conducting on-site interviews. Select tenants in buildings with 20 or more people (same criteria as the Customer Satisfaction Survey performance measure).
PROGRAM COMPLIANCE
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Program Compliance
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Program Reviewer
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Field Office Representative
