Information
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Audit Title
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Station
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Flight
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Tail
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Gate
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Auditor
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Document No.
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Conducted on
STAFFING
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List the names of staff working the flight. If not applicable, indicate N/A in the appropriate space.
Ramp
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Ramp Name
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Fueler Name
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Jetway Name
RAMP OVERVIEW
Ground Service Equipment
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Ground service equipment appears to be in good working condition (check tires, belt condition, curtains on carts where needed, operating fuel gauges, no red tags).
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Ground equipment operated within SCA policy and airport directives.
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When parked outside clearance area, equipment is chocked or parking brakes set.
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Appropriate driving speeds observed
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Brake checks observed
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Adequate equipment (bag carts, tugs, belt loaders) available for flight.
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Aircraft chocks (3 sets) and cones (5) available. Properly stowed when not in use.
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Water is serviced from FDA-approved source.
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Potable water hoses capped.
Ramp Condition
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General condition of ramp meet SCA requirements (clean & safety zone clear).
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Ramp markings adequate (J-line, stop marks and safety zone).
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If night, proper lighting adequate for safe ramp operation.
Jetway Condition
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Rubber bumpers installed and in good condition.
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Overall condition of tires and jetway acceptable (canopy, leveler, alarms).
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Lock on door leading to aircraft/ramp so aircraft access is secure.
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Control panel functioning properly. Check lights.
Safety (NFPA 10.30)
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Protective clothing worn by ramp staff (high visibility gear, ear plugs/no headphones).
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Fire extinguisher available at gate; serviceable and properly placed.
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Fire extinguisher inspections current.
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Date last serviced:
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Fire lanes clear.
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First aid kits available where required.
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Staff can locate safety equipment (alarms, extinguishers, Emergency Shut Off for fuel)
RAMP OPERATION
Pre-Arrival
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FOD inspection completed.
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Equipment positioned properly outside safety zone.
Arrival
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Aircraft marshaled to gate with properly equipped crew (2 wing walkers and 1 guide person with day-glo or lighted wands).
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Nose wheel chocked.
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GPU connected properly when available.
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Rotating beacon stopped before ramp staff approach danger zone.
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Both main gear chocked. Chock-in signal provided after ALL gear are chocked.
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Jetway moved to aircraft safely.
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Cones placed under engines, at wing tips, and tail.
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When cargo doors opened, cargo nets for all zones were fastened.
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Belt loaders positioned at aircraft with guide person. Belt does not extend into aircraft or touch fuselage. Positioned at door sill.
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Bags unloaded properly. Balance maintained when unloading; aft bins unloaded first.
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Special handling items brought planeside.
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Priority items brought to carousel first.
Pre-Departure
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Exterior aircraft search completed (for first flight or international arr/dep).
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Baggage loaded properly.
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Count performed planeside, noted on load plan. Heavy items counted separately
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Balance maintained when loading items in Zone 2 and 3.
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Mobility devices loaded and stowed properly (EWCHRs secured to cleats in Z2/Z3)
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Priority/transfer/interline/pets/pink tagged items loaded and stowed properly.
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Two (2) inch space maintained between top of bags and ceiling
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Cargo doors closed when unattended or during inclement conditions.
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Cargo/Mail/COMAT handled and loaded properly; manifest completed properly.
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Fueling
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Fire extinguisher inspections current.
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Date last serviced:
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Vehicle/cart equipped with signs and placards (No Smoking & Jet A).
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Vehicle/equipment positioned properly – away from wing tip vents.
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Bonding reels, cables and clamps used to ground aircraft.
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Fueler in attendance while fueling and using deadman switch.
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Water/lavs serviced properly.
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Equipment positioned and chocked properly using guide person.
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Protective equipment used (vinyl gloves).
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Fluid Levels appropriate (flush and fill with five gallons).
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Hoses disconnected after fill and panel doors secured.
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Lav gloves changed before servicing water.
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Glycol added (50/50) in winter ops conditions.
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Catering service provided.
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Guides used to position vehicle.
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Vehicle chocked or stabilizers lowered safely.
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Lift platform raised and lowered safely.
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Cargo nets secured and aircraft door closed properly.
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Load information/pet tags provided to crew 10 minutes prior to departure.
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Ground service equipment moved away from aircraft.
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FOD check completed.
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Walk around inspection performed to ensure all panels & doors secured.
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Chocks and safety cones removed and stowed outside of safety zone.
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Ground power disconnected. Power cord positioned safely.
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Towbar connected properly for pushback. Towbar connected to aircraft first, then tug. Proper bypass/lockout pin used.
Departure
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Marshaling crew positioned properly (2 wing walkers and 1 guide person with proper equipment (day-glo or lighted wands).
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GPU cord/unit positioned away from aircraft.
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Jetway operated properly.
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Operator checked ground equipment location before moving jetway.
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Operator ensured GPU, PCA disconnected before moving jetway.
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Canopy retracted properly.
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If no jetway, proper staff positioned on ramp to ensure safe path to airstairs. Smoking restrictions enforced.
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Pushback performed. Towbar disconnected from tug first, then aircraft.
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Headset cord disconnected from aircraft and access panel secured.
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Bypass pin displayed to pilot.
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Proper marshalling procedures used
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Equipment parked properly with brakes set and wheels chocked.
Ground Procedures (if APU inoperative)
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Air start truck positioned with exhaust directed away from aircraft.
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Air start hose cleared to ensure it is free of debris and connected to A/C.
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Air start removed after engine started and access panel secured.
FINDINGS/ROOT CAUSE
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Observed station practices are acceptable
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Corrective Action is necessary
Please list each Finding and identify Root Cause below: (examples: Human factor; Environment; Inadequate training; Procedures not followed)
CORRECTIVE ACTION
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Please list Corrective Actions for each finding below:
FOLLOW UP
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Corrective action was reviewed with:
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Title:
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Signature of GH:
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Date:
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No Review was Conducted