Information

  • Audit Title

  • Station

  • Flight

  • Tail

  • Gate

  • Auditor

  • Document No.

  • Conducted on

STAFFING

  • List the names of staff working the flight. If not applicable, indicate N/A in the appropriate space.

  • Ramp
  • Ramp Name

  • Fueler Name

  • Jetway Name

RAMP OVERVIEW

Ground Service Equipment

  • Ground service equipment appears to be in good working condition (check tires, belt condition, curtains on carts where needed, operating fuel gauges, no red tags).

  • Ground equipment operated within SCA policy and airport directives.

  • When parked outside clearance area, equipment is chocked or parking brakes set.

  • Appropriate driving speeds observed

  • Brake checks observed

  • Adequate equipment (bag carts, tugs, belt loaders) available for flight.

  • Aircraft chocks (3 sets) and cones (5) available. Properly stowed when not in use.

  • Water is serviced from FDA-approved source.

  • Potable water hoses capped.

Ramp Condition

  • General condition of ramp meet SCA requirements (clean & safety zone clear).

  • Ramp markings adequate (J-line, stop marks and safety zone).

  • If night, proper lighting adequate for safe ramp operation.

Jetway Condition

  • Rubber bumpers installed and in good condition.

  • Overall condition of tires and jetway acceptable (canopy, leveler, alarms).

  • Lock on door leading to aircraft/ramp so aircraft access is secure.

  • Control panel functioning properly. Check lights.

Safety (NFPA 10.30)

  • Protective clothing worn by ramp staff (high visibility gear, ear plugs/no headphones).

  • Fire extinguisher available at gate; serviceable and properly placed.

  • Fire extinguisher inspections current.

  • Date last serviced:

  • Fire lanes clear.

  • First aid kits available where required.

  • Staff can locate safety equipment (alarms, extinguishers, Emergency Shut Off for fuel)

RAMP OPERATION

Pre-Arrival

  • FOD inspection completed.

  • Equipment positioned properly outside safety zone.

Arrival

  • Aircraft marshaled to gate with properly equipped crew (2 wing walkers and 1 guide person with day-glo or lighted wands).

  • Nose wheel chocked.

  • Chock length: ______inches

  • GPU connected properly when available.

  • Rotating beacon stopped before ramp staff approach danger zone.

  • Both main gear chocked. Chock-in signal provided after ALL gear are chocked.

  • Jetway moved to aircraft safely.

  • Cones placed under engines, at wing tips, and tail.

  • When cargo doors opened, cargo nets for all zones were fastened.

  • Belt loaders positioned at aircraft with guide person. Belt does not extend into aircraft or touch fuselage. Positioned at door sill.

  • Bags unloaded properly. Balance maintained when unloading; aft bins unloaded first.

  • Special handling items brought planeside.

  • Priority items brought to carousel first.

Pre-Departure

  • Exterior aircraft search completed (for first flight or international arr/dep).

  • Baggage loaded properly.

  • Count performed planeside, noted on load plan. Heavy items counted separately

  • Balance maintained when loading items in Zone 2 and 3.

  • Mobility devices loaded and stowed properly (EWCHRs secured to cleats in Z2/Z3)

  • Priority/transfer/interline/pets/pink tagged items loaded and stowed properly.

  • Two (2) inch space maintained between top of bags and ceiling

  • Cargo doors closed when unattended or during inclement conditions.

  • Cargo/Mail/COMAT handled and loaded properly; manifest completed properly.

  • Fueling

  • Fire extinguisher inspections current.

  • Date last serviced:

  • Vehicle/cart equipped with signs and placards (No Smoking & Jet A).

  • Vehicle/equipment positioned properly – away from wing tip vents.

  • Bonding reels, cables and clamps used to ground aircraft.

  • Fueler in attendance while fueling and using deadman switch.

  • Water/lavs serviced properly.

  • Equipment positioned and chocked properly using guide person.

  • Protective equipment used (vinyl gloves).

  • Fluid Levels appropriate (flush and fill with five gallons).

  • Hoses disconnected after fill and panel doors secured.

  • Lav gloves changed before servicing water.

  • Glycol added (50/50) in winter ops conditions.

  • Catering service provided.

  • Guides used to position vehicle.

  • Vehicle chocked or stabilizers lowered safely.

  • Lift platform raised and lowered safely.

  • Cargo nets secured and aircraft door closed properly.

  • Load information/pet tags provided to crew 10 minutes prior to departure.

  • Ground service equipment moved away from aircraft.

  • FOD check completed.

  • Walk around inspection performed to ensure all panels & doors secured.

  • Chocks and safety cones removed and stowed outside of safety zone.

  • Ground power disconnected. Power cord positioned safely.

  • Towbar connected properly for pushback. Towbar connected to aircraft first, then tug. Proper bypass/lockout pin used.

Departure

  • Marshaling crew positioned properly (2 wing walkers and 1 guide person with proper equipment (day-glo or lighted wands).

  • GPU cord/unit positioned away from aircraft.

  • Jetway operated properly.

  • Operator checked ground equipment location before moving jetway.

  • Operator ensured GPU, PCA disconnected before moving jetway.

  • Canopy retracted properly.

  • If no jetway, proper staff positioned on ramp to ensure safe path to airstairs. Smoking restrictions enforced.

  • Pushback performed. Towbar disconnected from tug first, then aircraft.

  • Headset cord disconnected from aircraft and access panel secured.

  • Bypass pin displayed to pilot.

  • Proper marshalling procedures used

  • Equipment parked properly with brakes set and wheels chocked.

Ground Procedures (if APU inoperative)

  • Air start truck positioned with exhaust directed away from aircraft.

  • Air start hose cleared to ensure it is free of debris and connected to A/C.

  • Air start removed after engine started and access panel secured.

FINDINGS/ROOT CAUSE

  • Observed station practices are acceptable

  • Corrective Action is necessary

  • Please list each Finding and identify Root Cause below: (examples: Human factor; Environment; Inadequate training; Procedures not followed)

CORRECTIVE ACTION

    Please list Corrective Actions for each finding below:

FOLLOW UP

  • Corrective action was reviewed with:

  • Title:

  • Signature of GH:

  • Date:

  • No Review was Conducted

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