R&Rs

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Start of the day

• Exit routes, door, call points & extinguishers clear of obstructions/ fire doors kept when not in use

  Yes

  No

  N/A

• Individual appearance checked, all team wearing name badges

  Yes

  No

  N/A

• Morning brief carried out and figures updated

  Yes

  No

  N/A

AM Shopfloor Walk

• Close down standards checked

  Yes

  No

  N/A

• Till areas tidy & organised

  Yes

  No

  N/A

• All demo equipment/displays working and playing content

  Yes

  No

  N/A

• Accessories replenished, priced correctly and faced up

  Yes

  No

  N/A

• Check for stolen items (write off)

  Yes

  No

  N/A

• Check BBE Touch for updates (prices/VM)

  Yes

  No

  N/A

• Check CFC for outstanding tasks

  Yes

  No

  N/A

• Catalogue stands full

  Yes

  No

  N/A

• Doors open, music playing, opening hours in place and up to date

  Yes

  No

  N/A

• Check exterior of store - tidy/clear of rubbish/lighting working/exterior damage/posters to plan

  Yes

  No

  N/A

• Check fire alarm - ensure panel indicates a normal function

  Yes

  No

  N/A

• Check emergency lighting - check indicator lights are on

  Yes

  No

  N/A

Close Down Standard

• Till areas tidy and organised

  Yes

  No

  N/A

• Bins empty

  Yes

  No

  N/A

• Back office areas clean & tidy

  Yes

  No

  N/A

• Clean and tidy kitchen (cups and cutlery clean)

  Yes

  No

  N/A

• Sweep and mop the floor

  Yes

  No

  N/A

• Carpet area vacumed

  Yes

  No

  N/A

• Dust shop floor/ till areas

  Yes

  No

  N/A

• Interior & exterior doors/ stock room cabinets locked and secured

  Yes

  No

  N/A

• Colleague searches completed

  Yes

  No

  N/A

Back of house standards (each task to be completed minimum once a week)

• Weekly Health and Safety plan completed

  Yes

  No

  N/A

• Sweep mop back office corridors

  Yes

  No

  N/A

• Fridge and microwave cleaned

  Yes

  No

  N/A

• Toilets and basins cleaned thoroughly

  Yes

  No

  N/A

• POS / Stationary areas tidy and organised

  Yes

  No

  N/A

• Signature of colleague completing R&Rs

  Sign

• Time and date completed

  Date

• Enter any photos of exception store standards

  Media