Retail (bar)BP

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Main audit area

• Bar

• If checking bar check latest CMI audit for possible action points

  Yes

  No

  N/A

Previous audit finding

• Have areas identified in previous audit been action and what were they?

Presentation

• Surrounding area well presented and litter free

  Yes

  No

  N/A

• Bar well presented, tables clean and in useable conditions

  Yes

  No

  N/A

• Comment on bar display

  Yes

  No

  N/A

Customer service

• Staff in uniform and are efficient, helpful, organised and projecting a positive attitude

  Yes

  No

  N/A

• Queue and flow well managed?

  Yes

  No

  N/A

• Efficiency and speed of service appropriate to the conditions

  Yes

  No

  N/A

• Leaders staff and guests liaised and engaged with where appropriate

  Yes

  No

  N/A

• Staff ents calendar upto date and displayed

  Yes

  No

  N/A

• Posters for specific ents displayed?

  Yes

  No

  N/A

• What has recent feedback been are the team aware and actioning?

• Appropriately interacting with customers

  Yes

  No

  N/A

Health and safety

• Stock room stock being rotated

  Yes

  No

  N/A

• Cleaning rota in place and upto date

  Media

• Chemicals stored and used as per COSH guidelines

  Yes

  No

  N/A

• Area behind tills clean and free of litter

  Yes

  No

  N/A

• Staff adhering to opening and closing procedure

  Yes

  No

  N/A

• Outside sitting area clean and free of litter

  Yes

  No

  N/A

• Fire escapes clear and where needed unlocked for service

  Yes

  No

  N/A

• Stocked first aid kit available

  Yes

  No

  N/A

• Blue gloves available for food prep

  Yes

  No

  N/A

• Food cooksing temperature achieving +75

  Yes

  No

  N/A

• Pizza ovens clean crumb tray clean

  Yes

  No

  N/A

• Pizza temperature records in place and up to date

  Yes

  No

  N/A

• Pizza delivery temperature records in place and upto date

  Yes

  No

  N/A

• All open items labeled and stored correctly- eg date doted

  Yes

  No

  N/A

• Prepped fruit eg limes stored in sealed containers and used within 2 days

  Yes

  No

  N/A

• Only approved suppliers being used

  Yes

  No

  N/A

• Probe calibration form completed weekly

  Yes

  No

  N/A

• Last recorded freezer temperature check

• Temperature checks happening regularly

  Yes

  No

  N/A

• Fridges and freezers are clean and tidy

  Yes

  No

  N/A

• Record of pipe cleaning in place and upto date

  Yes

  No

  N/A

• Appropriate PPE available to conduct pipe cleans

  Yes

  No

  N/A

• All stock in date, barrels stored in date order

  Yes

  No

  N/A

• Front on house items being stock rotated

  Yes

  No

  N/A

• Broken glass bin in place and labelled correctly

  Yes

  No

  N/A

• Glass bottle bin in place and labelled

  Yes

  No

  N/A

• Stock room items being stored correctly ( where possible not over head height

  Media

• Ladder secured correctly

  Yes

  No

  N/A

• Pest control records upto date

  Yes

  No

  N/A

• Gas cylinders securely chained ( when in use)

  Yes

  No

  N/A

• Gas cylinder serculy stored (when not in use)

  Yes

  No

  N/A

• Fire extinguishers clearly labeled

  Yes

  No

  N/A

• Co2 leakage policy on display and understood by staff

  Yes

  No

  N/A

• Ice machine and scoops kept clean ( ice scoop not left in side but in sanitising solution)

  Yes

  No

  N/A

• Staffs understanding of current department objectives

• Date of when risk assessments where last updated

  Date

• Risk assessments in place and content correct

  Yes

  No

  N/A

Rangeland merchandising

• All items stocked as within approved range

  Yes

  No

  N/A

• All core range products are stocked

  Yes

  No

  N/A

• All items are clearly and correctly priced

  Yes

  No

  N/A

• Stock is cleaned and well presented

  Yes

  No

  N/A

• Correct measuring cylinders are available

  Yes

  No

  N/A

• Good range of food products available pizza, crisps, chocolate etc

  Yes

  No

  N/A

• All entertainment machines in good working order

  Yes

  No

  N/A

• Shelves, fridges stocked no spaces

  Media

• Space around tills utilised

  Yes

  No

  N/A

• Soft drinks available

  Yes

  No

  N/A

Staff training

• Staff are a ware of licensing objectives

  Media

• Staff files are upto date with relevant documentation signed off, risk assessments, age awareness policy, co2 leakage policy, pizza oven cooking procedure, authorisation to seek alcohol form, change to barrel procedure

  Yes

  No

  N/A

• Staff rota displayed

  Yes

  No

  N/A

• Relevant obs in place and to an appropriate standard

  Yes

  No

  N/A

Financial awareness

• Outlet is cashed up on a daily basis

  Yes

  No

  N/A

• Question staff on procedure for dealing with discrepancies when cashing up (till reading vs actual banking)

• Float checked to ensure it is correct

  Yes

  No

  N/A

• Banking and float securely stored

  Yes

  No

  N/A

• Retail senior aware of current SPH and are able to comment on why it is at that level

• Retail senior aware of current GP% and is able to explain why it is at this level

• Deliveries being checked on arrival

  Yes

  No

  N/A

• Retail senior able to talk through and demonstrate the system in place for processing purchase orders and delivery notes/ invoices

• Staff are able to talk you through the procedure to follow if stock leaves the venue without being paid for (wastage, transfer to another department)

Legal information

• Licence summary displayed on premise

  Yes

  No

  N/A

• Age awareness policy displayed

  Yes

  No

  N/A

• Authorisation to steel alcohol form available on request

  Yes

  No

  N/A

• Section 57 form displayed

  Yes

  No

  N/A

• Price list available that also lists Abv per product and size of measurement

  Yes

  No

  N/A

• Any general comments

• Action points from this audit

• Add signature

  Sign