Retail Basics Review

• Retail Basics Review

• Halfords

• Locate your Halfords store....
  Address

• Today’s Date & Time

  Date

• Is this a review of bikehut or auto?

  Select Auto Bikehut

  • Auto
  • Bikehut

Bike units on display...

• Are all the bikes saddles at the same height?

• Are all tyres pumped?

• All bikes are tagged?

• Reflectors and pedals are all set in the right position?

• Are all bikes priced?

  Off

  On

• Are the bikes in price order?

  Off

  On

• Are all bikes present with their PDI form behind the ticket?

  Off

  On

• Take a photo of the bike display.

  Media

Cycle clothing...

• Cleanliness of fixtures.

• Are all display helmets priced the same as the box underneath?

  Off

  On

• Are all the clothes in size order?

• Are the mannequin displays dressed in seasonally appropriate clothing?

  Off

  On

• Take a photo of the cycle clothing.

  Media

Cycle Accessories

• All tyres are hung with the labels straight?

• Bikehut lights are tagged according to the loss prevention plan?

  Off

  On

• We do not have out of date food on the department?

  Off

  On

• How is the quality of the retail Basics face up on the cycle accessories walls?

• Take a photo of the wall displays

  Media

The HUB

• How is the quality of presentation to the customer on the HUB?

• Has the bin been emptied?

  Off

  On

• Do we have unnecessary tools on the desk?

  Off

  On

• Is the correct handover equipment available for colleagues?

  Off

  On

• Are we displaying challenge 25?

  Off

  On

• Take a photo of the hub

  Media

The warehouse

• Is the cycle technician area of a good standard?

• Do we have cardboard on yellow hatched floors?

  Off

  On

• Has the bin been emptied?

  Off

  On

• Have the bikes been shuffled for delivery?

• Are the boxed units faced up?

• Is the parts washer clean?

  Off

  On

• Paperwork is visible on all repairs?

• All hanging bikes for customers have a PDI form attached?

  Off

  On

• Take a photo of the warehouse.

  Media