Title Page

  • Conducted on

  • Prepared by

  • Location
  • Document Number

Previous Assessment

  • What were the actions from the previous audit?

  • Where they all actioned?

  • Why?

External Windows

  • When was the last External window clean?

Are the external windows:

  • Clear from smudges/smears caused by the window cleaner

  • What actions need to be taken?

  • Clear from water marks/drips caused by the window cleaner?

  • What actions need to be taken?

  • Clear from dust

  • What Actions need to be taken?

Exterior Additionals

Exterior Additionals

  • What condition is the window surround

  • What condition is the Facia

  • What condition are the signs

  • What condition are the canopies

High Level Windows

  • Does the store have high level windows

  • Do Distinct Clean the High Level Windows?

  • If this is an option please "Action" a quote

  • When was the last High level Clean

  • What condition are the high level windows

Internal Windows

When was the last internal window clean ?

  • When was the last Internal window clean?

Are the internal windows:

  • Clear from smudges/smears caused by the window cleaner

  • What Actions need to be taken?

  • Clear from water marks/drips caused by the window cleaner?

  • What actions need to be taken?

  • Clear from dust

  • What actions need to be taken?

  • Clear from sticky items/debris

  • What Actions need to be taken?

  • Floors free from dust/marks

  • What actions need to be taken?

  • Are all fixtures free from dust/marks

  • What actions need to be taken?

  • Props free from dust/marks

  • What actions need to be taken?

Cleaning Cupboard

  • Is the cleaning cupboard organised to a DISTINCT standard?

  • why? take photos

  • Are all hazardous chemicals in a locked cupboard?

  • Explain why

  • Is there an up to date H&S File?

  • Why? Please explain

  • Are stock levels being managed well by the Supervisors?

  • Why? Please explain

  • Is all equipment in good working order?

  • What do we need to change?

  • Do we have all the equipment we need to carry out the daily tasks?

  • What do we need to add?

Floor Walk

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more Areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

  • Description of area?

  • Whilst carrying out the floor walk, please take photos of the areas of concern for the following: Floors, Skirting Boards, Kick Marks, Doors/Frames, Furniture, Appliances/Surfaces, Fixtures & Fittings and Glass/Mirrors. Please ensure to check the following: - Entrance Areas - Till Points/Wrapping Areas - Fitting Rooms - Refreshment Points - Staircase/Lift Areas

  • Observation 1

  • Observation 2

  • Observation 3

  • Observation 4

  • Observation 5

  • Observation 6

  • Observation 7

  • Observation 8

  • Observation 9

  • Observation 10

  • Are there any more areas?

Observations

  • Were the team visible?

  • Were the team trying to communicate in English?

  • Were the team on their phones?

  • Were all cleaners on time for work today?

  • Are all cleaners wearing the correct uniforms?

  • Are all cleaners in line with the Distinct grooming standards?

  • Are yellow signs being placed where they should be?

  • Did you see any trailing cables that are a danger to anyone?

Overall Assessment

  • External Windows

  • Exterior Additionals

  • Internal Windows

  • Shop Floor Standards

  • Office Areas

  • Client Toilets

  • Back of house area

  • Staff Toilets

  • Observations on staff

Summary/Action Plan

  • Burberry manager's perception of overall store?

  • What actions need to be taken? (Burberry Managers Comments)

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