Title Page
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Branch / Store Name
EXTERNAL
Signage
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Are signs working correctly?
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Are signs in good condition and clean?
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Are all necessary signs properly displayed?
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Is the "OPEN" sign correctly displayed?
Entrance
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Are footpaths in good condition?
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Is the carpet clean, swept?
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Are the front windows clean?
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Is the shop entrance clean and neat?
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Is the window display neat, tidy, and in good condition?
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Is entrance clean and unobstructed?
FRONT OF THE HOUSE
Shop
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Is the shop's overall impression neat and clean?
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Is the shop clear of clutter/ boxes?
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Are all the lights operational?
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Which lights need to be replacement?
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Is the music and lighting for the time of day on its proper level?
Counter
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Are all countertops clean and neat?
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Is the floor behind the counter clear of boxes and other clutter?
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Are all documents filed neatly in the designated area?
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Are the till/ Scooter areas free of clutter?
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Is the counter area free from excess or damaged stock?
Stock & Merchandising
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Is stock merchandised correctly? Pulled forward or filled up
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Do they have anything out of stock?
BACK OF THE HOUSE
Storage
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Is their safe float correctly?
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Are floors around racking clear of rubbish?
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Is the bathroom being cleaned correctly?
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Are all racks and shelving in good condition?
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Is stock packed away correctly? Neatly and not bundled
Loading Area
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Is the loading area or back office clean and tidy?