Title Page
-
Conducted on
-
Prepared by
Drive-thru visit
-
Drive-thru lane and parking lot is free from debris?
-
Menu Boards are clean, all prices correct, no missing numbers, panels or parts, and OCS is working properly.
-
Menu Boards
-
Menu Boards
-
Interior / Exterior Signage
-
Updates
-
Marketing
-
Marketing
-
I was greeted immediately by the drive-thru employee and they were friendly through out the ordering process.
-
Did the guest service employee upsell to a larger size combo or offer an additional item with your order?
Food Taste Great
-
All American Ribeye Burger product build is correct.
-
All American Ribeye
-
All American Ribeye
-
Blue Cheese and Bacon Ribeye Burger product build is correct.<br>
-
Blue Cheese Ribeye
-
Blue Cheese Ribeye
-
Steak and egg burrito build is correct.
-
Steak and egg burrito
-
Steak and egg burrito
-
Your All American Ribeye tastes hot, with savory beef, mild cheese, slightly bitter colorful spring mix, crisp onions and creamy mayonnaise in a golden toasted flour-dusted warm roll.
-
Your Blue Cheese and Bacon Ribeye tastes hot, with savory beef, robust Blue Cheese sauce and crumbles, crispy smoky bacon slices and juicy grilled onions in a golden toasted, flour-dusted warm roll.
-
Your Steak and egg burrito tastes hot, with savory steak strips, fluffy scrambled eggs, melty cheese, crisp hash browns and a creamy sriracha sauce.
Order Accuracy
-
Did the guest service employee at the DT, reconfirm the order twice? Check if they are asking if the order is correct on the screen at the speaker box and reconfirming the order while handing it out at the window before departing.
-
Guest receives what they ordered including condiments, utensils, napkins, straw and receipt. Check for salsa with the Steak and egg burrito.
-
Was a yellow sticker placed on your burrito foil?
-
-
Steak burrito GS
-
Was your All American Ribeye Burger served in a Ribeye Box with the All American tab pressed down on it?
-
-
All American GS
-
Was your Blue Cheese and Bacon Ribeye served in a Ribeye box with the Blue Cheese tab pressed down?
-
-
Blue Cheese
Defrosting procedures
-
Are the potato rolls being defrosted for 8 hours within a 6 days freezer to destroy life?
-
Steak strips are being defrosted for 24 hours without stacking bags in a container dated for 30 days freezer to destroy life?
Proper Holding Times
-
Steak strips in a container with 2 days shelf life refrigerated after bag is opened?<br>
-
Steak burrito set-up: 2 days/ 1.5 oz of steak with a blue ladle of shredded cheddar cheese and a blue ladle of shredded pepper jack cheese.
-
-
Steak burrito set up
-
Blue Cheese sauce; 14 days at room temperature in a clear uneven clear white squeeze bottle with green tip lid and LTO ring.<br><br>
-
Blue cheese crumbles are refrigerated and prepped in 1.5oz portion cups dated for 7 days shelf life. Portioned using the green 1.5oz ladle.
-
-
Crumbles
-
Sriracha Sauce; 14 days at room temperature in clear ridged squeeze bottle with red extra wide tip lid.
-
Pumpkin Spice Shake Syrup with 30 days shelf life.<br>
-
-
Shake
-
There is a blue ladle available for grilled onions at the assembly station.
Miscellaneous
-
Steak and egg breakfast burrito microwave options:<br>Microwave Sharp 1200W - button # 09 (27 seconds)<br>Microwave Sharp 2200W - button # 03 (18 seconds)<br>Microwave OnCue Single button # 03 (18 seconds)<br>Microwave OnCue Double button # 33 ( 32 seconds)<br>
-
Ribeye patty flat grill cook time:<br>LTO 1 without press 6:40m / Flip time 3:20m.<br>LTO 2 with press 2:50m / Flip time 1:25m.
-
Ribeye patty holding time: 15minutes in PHC or UHC.
-
Potato Roll toasting time: <br>Bread option, cut sides up, on batch toaster for 50 seconds on until golden brown toasted.
-
Are the ADA requirements at the self service areas in the dining room in compliance at this location?
-
-
Are the salads of good quality?
-
Frozen Sage White Rice Microwave options:<br>Microwave Sharp 1200W- button # 00 (2:00m)<br>Microwave Sharp 2200W- button #08 (1:27m)<br>Microwave OnCue Single Button # 08 (1:27m)<br>Microwave OnCue Double Button # 88 (2:36m)
-
Sage frozen white rice is being temped 3 times a day and registered on the Food Safety Checklist? Required temperature of 165F.