Ritchies IGA #7 Christmas & New Years

• Store
  Address

• Manager

• Staff on duty if not manager

• Completed by

• Conducted on

  Date

• NSW promotion #7 Christmas & New Years Promotion 29th November 2017 - 2nd January 2018

ENTRANCE / External

• Entrances and windows clear, clean, no tape, insects, uncluttered and signage in good order

  Yes

  No

  N/A

• A-Frame pricing correct

  Yes

  No

  N/A

• Licensee details correct and visible

  Yes

  No

  N/A

Interior

• All lighting working, no blown/broken/dirty bulbs/fluros, air vents clean

  Yes

  No

  N/A

• All glass doors/windows clean, free of tape, smudges and old promotions

  Yes

  No

  N/A

• All walkways, clean and clear of stock and rubbish

  Yes

  No

  N/A

• Data stripping in good order

  Yes

  No

  N/A

RSA & Licensing Compliance

• RSA Folder up to date

  Yes

  No

  N/A

• Incident book displayed under counter

  Yes

  No

  N/A

• 3 X Cigarette posters on display<br><br>Smoking Kills <br>Notice to Minors <br>Tobacco at this register only

  Yes

  No

  N/A

• 2 X Underage RSA signs near or behind counter

  Yes

  No

  N/A

• 1 X Liquor Licence displayed in a frame near counter

  Yes

  No

  N/A

OH&S & Security

• Forklift Check List completed

  Yes

  No

  N/A

• Daily OH&S check list completed

  Yes

  No

  N/A

• Are all the security cameras in working order

  Yes

  No

  N/A

• Do all Spirit bottles have security caps attached

  Yes

  No

  N/A

• Is the company PC / Tablets stored in a safe place

  Yes

  No

  N/A

Workbuddy

• Is the Manager & staff clocking on & off each shift

  Yes

  No

  N/A

• Are rosters published, printed and displayed in store

  Yes

  No

  N/A

• Are weekly budgets & estimates up to date

  Yes

  No

  N/A

• Are daily sales entered

  Yes

  No

  N/A

Communication

• Night fill sheets/diary being used

  Yes

  No

  N/A

• Underage I.D. Checks - Are all staff regularly informed to check I.D.

  Yes

  No

  N/A

Staff & Customer Service

• Staff in Ritchies uniform wearing name badge, correct foot ware

  Yes

  No

  N/A

• Customer acknowledged and or eye contact within 30 seconds

  Yes

  No

  N/A

• Staff bright and enthusiastically engaged to help customers

  Yes

  No

  N/A

• Store theme music appropriate for the customer and at right volume level

  Yes

  No

  N/A

Sales Counter / Office

• No clutter, clean and clear

  Yes

  No

  N/A

• Grey Bag<br><br>Has the grey liquor bag being returned to H.O. Monday, Wednesday & Thursday each week

  Yes

  No

  N/A

• Floor clean, no cardboard or rubbish. Bin not visible to the public

  Yes

  No

  N/A

• Folders and Paperwork neat and tidy in correct spot.

  Yes

  No

  N/A

Storeroom / Loading Dock

• No out of date damaged products

  Yes

  No

  N/A

• Damage stock stored in ullage section. Ullage book up to date

  Yes

  No

  N/A

• Floors clean tidy, stock neatly stacked and storeroom OH&S compliance

  Yes

  No

  N/A

Weekly Focus Check IGA + Late Week Specials / Market Day

• Are the NSW key lines up and well merchandised:

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Spend & Get

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Ritchies Promotional Check

• THEMED DISPLAY:<br>Win With Wine - Win $25,000<br>Purchase any participating TWE product and enter on-line at www.winwithwine.com.au for your chance to win $25,000 A & B stores to display Pepperjack, Squealing Pig, Sterling & Wynns Coonawarra Shiraz C stores to display Pepperjack, Wynns Coonawarra Shiraz & Wolf Blass Red Label.<br><br>Christmas Focus Display – NSW stores<br>The Wynns wines are listed in your Christmas promo as part of the Treasury Focus display.<br>As they are the only wines that are not part of the “Win with Wine” promotion, we feel that this will be confusing for customers, so please do not include them in the Focus display. We suggest you include them with your Upside Down display, or if you have the room, as a totally separate floor display.

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• DOCKET DEAL:<br>Customers that Spend $30 or more in the supermarket or Liquor Store receive a voucher on the bottom of their docket that can be redeemed in the liquor store. The voucher allows the customer to purchase 1 x 6 Pack of Iron Jack Stubbies for $10 or 1 x Carton of Iron Jack Stubbies for $40. The voucher is valid for 1 x Iron Jack offer only. This voucher is to be retained by the cashier and voided by drawing a line through the barcode with a texta. Customers will be able to redeem the voucher until Tuesday 26th December.<br><br>Customers that Spend $30 or more in the supermarket or Liquor Store receive a voucher on the bottom of their docket that can be redeemed in the liquor store. The voucher allows the customer to purchase 1 x 6 6 Pack of Asahi Super Dry for $13 or 1 x 24 Pack of Asahi Super Dry for $45. The voucher is valid for 1 x Asahi offer only. This voucher is to be retained by the cashier and voided by drawing a line through the barcode with a texta. Customers will be able to redeem the voucher until Tuesday 9th January.

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• RITCHIES SALES DRIVER: (KRIS KRINGLE OFFER)<br>Running 29th November till 2nd January 2018<br>GREY GOOSE VODKA 200ML $25.00 <br>BAILEYS IRISH CREAM 200ML $10.00 <br><br>

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• RITCHIES LATE WEEK SPECIAL:<br>Running Friday 8th December till Sunday 10th December 3 Days Only.<br>COOPERS PALE ALE 375ML 24 $48.00 <br>DIMPLE 12 YEAR OLD 700ML $40.00

  Yes

  No

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Wine Compliance

• Ritchies Promotional Check (Wine Compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  MCWILLIAMS - WIN 1 OF 30 EVERDURE BBQ'S
  GRANT BURGE 5TH GENERATION
  WINDY PEAK - WIN A SONOS SOUND SYSTEM
  UPSIDE DOWN - BONUS MAGNUM OFFER
  BROWN BROTHERS MOSCATO
  TAYLORS ESTATE - WIN A FRIDGE FULL OF WINE
  ST HUBERTS 'THE STAG'
  TA_KU KIWI VARIETIES
  E&T BREATHING SPACE
  DE BORTOLI WOODFIRED

• B-Stores:
  MCWILLIAMS - WIN 1 OF 30 EVERDURE BBQ'S
  GRANT BURGE 5TH GENERATION
  WINDY PEAK - WIN A SONOS SOUND SYSTEM
  UPSIDE DOWN - BONUS MAGNUM OFFER
  BROWN BROTHERS MOSCATO
  TAYLORS ESTATE - WIN A FRIDGE FULL OF WINE
  
  

• C-Stores:
  MCWILLIAMS - WIN 1 OF 30 EVERDURE BBQ'S
  GRANT BURGE 5TH GENERATION
  WINDY PEAK - WIN A SONOS SOUND SYSTEM
  UPSIDE DOWN - BONUS MAGNUM OFFER
  BROWN BROTHERS MOSCATO
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Sparkling Compliance

• Ritchies Promotional Check (Sparkling Compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  YELLOW
  CROSER NV
  MUMM NV
  BROWN BROTHERS PROSECCO
  TAITTINGER NV

• B-Stores:
  YELLOW
  CROSER NV
  MUMM NV
  BROWN BROTHERS PROSECCO
  
  

• C-Store:
  YELLOW
  CROSER NV
  MUMM NV
  
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Pre-Mix Compliance

• Ritchies Promotional Check (Pre-Mix compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  JIM BEAM BLACK 10PK / WHITE DOUBLE SERVE 10PK
  SMIRNOFF PURE
  JACK DANIELS & COLA 5% 10PK
  COUGAR & COLA 10PK - WIN A HARLEY
  

• B-Stores:
  JIM BEAM BLACK 10PK / WHITE DOUBLE SERVE 10PK
  SMIRNOFF PURE
  JACK DANIELS & COLA 5% 10PK
  

• C-Stores:
  JIM BEAM BLACK 10PK / WHITE DOUBLE SERVE 10PK
  SMIRNOFF PURE
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Spirit Compliance

• Ritchies Promotional Check (Spirit compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  DIMPLE SCOTCH
  JIM BEAM WHITE 700ML & BLACK 700ML BUNDLE
  JACK DANIELS BLACK LABEL 700ML
  BOMBAY SAPPHIRE 700ML
  ABSOLUT VODKA 700ML
  BAILEYS IRISH CREAM 700ML
  BLACK DOUGLAS 700ML & BONUS TUMBLER
  JAMESON IRISH WHISKEY
  GREY GOOSE VODKA
  TANQUERAY GIN
  

• B-Store:
  DIMPLE SCOTCH
  JIM BEAM WHITE 700ML & BLACK 700ML BUNDLE
  JACK DANIELS BLACK LABEL 700ML
  BOMBAY SAPPHIRE 700ML
  ABSOLUT VODKA 700ML
  BAILEYS IRISH CREAM 700ML
  BLACK DOUGLAS 700ML & BONUS TUMBLER
  JAMESON IRISH WHISKEY
  

• C-Stores:
  DIMPLE SCOTCH
  JIM BEAM WHITE 700ML & BLACK 700ML BUNDLE
  JACK DANIELS BLACK LABEL 700ML
  BOMBAY SAPPHIRE 700ML
  ABSOLUT VODKA 700ML
  BAILEYS IRISH CREAM 700ML
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Cider & Beer Compliance

• Ritchies Promotional Check (Cider & Beer Compliance)<br>CUB & LION - AS PER WEEKLY FLOOR SPECIALS <br>COOPERS PALE <br>MILLER CHILL (A&B)<br>PERONI (A)<br>SOMERSBY 10PKS

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Non-Negotiable Store Standards

• Out of stock count

• Spend & Get results

  

• 12 DAYS OF CHRISTMAS – Important: Please Read Thoroughly<br>We will again be running our very successful 12 DAYS OF CHRISTMAS promotion across all of our Supermarket and Liquor stores. Please see below for details and the mechanics of the promotion, and the days and products we will feature with 1 Day RED HOT liquor pricing. All deals are in place now so please make sure that you order stock early to meet the demand on those days. Do not leave your ordering until the last minute in case ALM run out and you have not left yourself time to re-order. <br>Mechanics of the promotion are:<br>We will be running 12 RED HOT specials – one per day, which will be featured on Social Media (FaceBook)/in-store “ONLY” as per the Grocery/Fresh/Liquor mix schedule below.<br>In addition to this, one lucky customer will win a $100 Ritchies Gift Card each day for the 12 days leading up to Christmas. Stores will display a poster highlighting their Facebook Page Address encouraging customers to sign up and enter.<br>Entry will be via our Facebook Page and will encourage customers to see in-store for full details and visit ritchies.com.au for your SUPER DAILY SPECIAL.<br><br>1. 13th Dec - Grocery<br>2. 14th Dec - Bakery<br>3. 15th Dec - Deli- <br>4. 16th Dec – Bakery - Pavlova<br>5. 17th Dec – Liquor - Baileys Irish Cream @ $24.00<br>6. 18th Dec - -Grocery<br>7. 19th Dec - Liquor- Mumm NV $40.00<br>8. 20th Dec - - Meat<br>9. 21st Dec - - Produce<br>10. 22nd Dec - Meat- & Liquor – Pepperjack wines $16.00<br>11. 23rd Dec - Deli- <br>12. 24th Dec - Produce-<br>

  Yes

  No

  N/A

Communication- check list

• WORKBUDDY <br><br>Ensure time sheets are approved, costed + sales entered by 9:30am daily <br><br>If you cannot complete this task or need help contact Garth

  Yes

  No

  N/A

• SPEND & GET<br><br>> Maintain a full neat display during the promotion <br><br>> Observe staff asking the question and retrain where needed<br><br>> Set targets for your team <br><br>> Reward your team members

  Yes

  No

  N/A

Previous IAuditor Actions

• Yes

  No

  N/A

Store Walk

• Managers/Assistant managers ideas?<br><br>What in store promotions do you have/want to run?<br>e.g.<br>-Wine tastings<br>-Beer special (buy-ups)<br>-Craft Beer tasting<br><br>If running, How's it going & what is running

  Yes

  No