Title Page
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Conducted on
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Prepared by
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Location
Store info:
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Store #
MTD Sales
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Store PSPD
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Store PPPD
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Store Accessory Attach
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Store Protection Attach
Rep Sales
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Rep PSPD
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Rep PPPD
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Rep Accessory Attach
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Re Protection Attach
Observation
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Did you listen to a Minimum of 10 of the Sales Rep’s engagements and provide training/feedback?
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Does the Sales Rep know all of the current Carrier Promotions and Plans?
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Did you conduct Skill Drills, Training Exercises and/or Role Play with the WSP?
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Skill drill/ Role Play scenario and notes:
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Did rep average at least 1 PA announcement every hour while you were in store?
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Does the employee know how to login into the Learning Portal, and have they <br>completed all of their training?<br>
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How many trainings are incomplete?
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Based on MTD performance, will this employee be delivered any formal documentation today?
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What level of documentation is being delivered?
Operations
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Do all employees have working NAOID’s & Warp ID’s?
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Which reps were missing logins, and was this addressed?
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Is the store fully staffed?
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What steps are you taking to rectify your staffing?
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Does the store have 2 working Warp stations? (Complete with working ingenicos/printers)
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What components are incomplete/not working?
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Are the Fact Flags, Promotional materials, and Carrier Price Plans updated and correct?
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What date were they updated by YOU?
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Does this store have adequate levels of value devices across all carriers?
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What devices/carriers is the location lacking?
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Did you order additional inventory today?
Wrap up
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How long was your Store Visit today?
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What tangible impact did you make on your business today?
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Which member of Walmart management did you speak with today?
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How many sales were completed while you were in store today
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What will you do differently on your next visit to this location to impact sales even further?
