Savers Company Audit 2014

• Audit Title

• Conducted on

  Date

• Prepared by

• Location
  Address

1. Legal & Safe

• LS1. All external fire doors unlocked, unbarred and unbolted?

  Yes

  No

  N/A

• LS2. All internal fire doors closed and all fire routes clear to at least 1 metre?

  Yes

  No

  N/A

• LS3. Fire evacuation completed in last 6 months- to include date completed and names of people present recorded in fire log book?

  Yes

  No

  N/A

• LS4. Fire alarm tested and recorded in fire log book for previous week?

  Yes

  No

  N/A

• LS5. Emergency lighting test in date within previous month and recorded in fire book?

  Yes

  No

  N/A

• LS6. Ladder and kick stool inspection records completed in full within the last three months and filed in risk management file?

  Yes

  No

  N/A

• LS7. New Store risk assessment and Operational Best Practice document, completed by current manager, all sections completed in full with all colleagues and retail trainee signatures obtained?

  Yes

  No

  N/A

• LS8. Manual Handling risk assessment completed by current store manager, all sections completed in full with all colleague signatures obtained?

  Yes

  No

  N/A

• LS9. Young persons risk assessment completed for all team members under 18 years of age, signed by colleague and a member of management and filed in personnel file?

  Yes

  No

  N/A

• LS10. 100 random price checks completed for the last 2 weeks using 'Trading Standards' function on the HHT?

  Yes

  No

  N/A

• LS11. Date code fully completed for the last 4 weeks with management review signed. Expiry dates being logged under correct monthly column and documented correctly not just ticked with appropriate action codes used.? Check 10 date coded lines.

  Yes

  No

  N/A

• LS12. Health and Safety notice board up to date as per intranet layout, with current years employees liability insurance certificate in place, and contact details for H&S representatives detailed on H&S Law poster and the Asbestos register displayed on the staff notice board?

  Yes

  No

  N/A

• LS13. Battery recycling box and WEE leaflets on display and accessible for customers, WEE poster displayed in shop window?

  Yes

  No

  N/A

2. Operations

• OP1. Entrance check- basic rule, is the store faced up?

  Yes

  No

  N/A

• OP2. Window ladder to plan as per current bulletin with correct POS in place?

  Yes

  No

  N/A

• OP3. Gondola end one to plan as per current bulletin with correct POS in place?

  Yes

  No

  N/A

• OP4. Baskets to plan as per current bulletin with correct POS in place?<br>

  Yes

  No

  N/A

• OP5. Promotional waterfall to plan as per current bulletin with correct POS in place?

  Yes

  No

  N/A

• OP6. Randomly check 10 products from the window, gondola end one, waterfall and dump bins- all products highlighted with POS on the shelf as well as promo areas?

  Yes

  No

  N/A

• OP7. Check 20 random lines on the shop floor using Ad Hoc price check, print off results to ensure that SEL prices are correct- max 2 incorrect

  Yes

  No

  N/A

• OP8. Check area behind tills are they clean, tidy, safe and uncluttered?

  Yes

  No

  N/A

• OP9. Complete a pick list of 20 random gaps on the sales floor. Are there more than 5 sku's with more than 5 items SOH?

  Yes

  No

  N/A

• OP10. Store performance report (SV25) fully updated for last 2 weeks, with all sections completed in full?

  Yes

  No

  N/A

• OP 11. Warehouse standards- is it clean and tidy, with all stock visible to help replenishment in store?

  Yes

  No

  N/A

• OP12. Previous weeks Focus On printed off, has a member of management signed to verify that all actions have been completed?

  Yes

  No

  N/A

• OP13. Commercial board up to date for current week - is the correct documentation displayed as per current layout?

  Yes

  No

  N/A

• OP14. Check deliveries- is shop floor cleared of cages by 9am with any remaining being worked from trolleys or totes?

  Yes

  No

  N/A

3. People

• P1 .Do all colleagues have the relevant right to work documentation in their file ? passports/visa's supported with front covers and signed. All visa's to be checked and signed as valid every 12 months.

  Yes

  No

  N/A

• P2. Do all colleagues have a signed copy of the receipt for the current edition of the Welcome Booklet in their personal file?

  Yes

  No

  N/A

• P3 Do all colleagues have a signed copy of the new terms and conditions filed in their employment file?

  Yes

  No

  N/A

• P4. Have all colleagues with 12 weeks service completed the current First Steps training with sign off filed in personnel file?

  Yes

  No

  N/A

• P5. Have all supervisors completed next steps training within 12 weeks of taking position, including control of keys sign off and filed in personal file?

  Yes

  No

  N/A

• P6. Has the Why wouldn't you DVD been watched and questionnaire been completed by all colleagues ?

  Yes

  No

  N/A

• P7. Has the Choose to make a difference DVD been watched and questionnaire been completed by all colleagues?

  Yes

  No

  N/A

• P8. Has the H&S DVD been watched and questionnaire been completed by all colleagues?

  Yes

  No

  N/A

• P9. Are all cashiers actively selling the current SAS line at the tills to all customers?

  Yes

  No

  N/A

• P10.Has the Kill Shrinkage document completed for all team members for the current year ? Supervisors to complete management version

  Yes

  No

  N/A

• P11.Are there references in all employee files to cover all employment for the previous two years for all colleagues with under two years service ?- if awaiting references, evidence of tracker being used. (Excludes Supervisor references which are obtained via H/O) i.e. If only one job or no job in last two years only one reference is required.

  Yes

  No

  N/A

• P12. Has the current Cashier Competency quiz been completed for all colleagues?

  Yes

  No

  N/A

• P13. Are all colleagues wearing a name badge with correct printed name in insert?

  Yes

  No

  N/A

• P14. Are Crewing plans displayed for current week + 2 weeks in advance?

  Yes

  No

  N/A

• P15. Are all employee records secured either in a lockable box, filing cabinet or cupboard?

  Yes

  No

  N/A

• P16. Have all leavers been deactivated from the back office?

  Yes

  No

  N/A

• P17. Within the employee files has the Data protection training sign off form been completed.

  Yes

  No

  N/A

4. Security

• SC1. On entry, are there two team members present on shop floor?

  Yes

  No

  N/A

• SC2. Store Inspection book fully completed and up to date for current week with all H&S Legal sections signed every day?

  Yes

  No

  N/A

• SC3. Store Inspection book fully completed and signed for previous week with all H&S/Legal sections signed every day?

  Yes

  No

  N/A

• SC4. Personal high value belongings for all team members, including management, secured in office or lockable area?

  Yes

  No

  N/A

• SC5. Have all management and staff been searched every time they leave the store using the spinner? Ensure all signatures are obtained on the team search sheet. This includes all breaks and visits to the bank with search type recorded for previous week.

  Yes

  No

  N/A

• SC6. Check that the staff purchase log is in use with all sections completed in full for every purchase. Any staff purchase to be consumed on the premises must be signed by management.

  Yes

  No

  N/A

• SC7. Is the Correct control of keys policy in place in store? Are all spare keys locked in safe or lockable key box including CCTV key's?

  Yes

  No

  N/A

• SC8. All stock £4.99 and above plus all sizes of Ariel & Bold Gels security tagged. Check 20 lines to ensure compliance is at 80%

  Yes

  No

  N/A

• SC9. Are High visibility stickers in use on 80% of mini stock take lines (excluding fragrance) and on ALL Rimmel mascaras?.(POS used on shelves in front of products to highlight to colleagues which products should have stickers on. With no stickers to be used on shelf edges for this purpose.)

  Yes

  No

  N/A

• SC10.Has the Mini stock take tracker been completed for the previous week?

  Yes

  No

  N/A

• SC11. CCTV - Is the doorway monitor working correctly / Is the monitor surround fitted? If no, has this been reported to SGP?

  Yes

  No

  N/A

• SC12. Radio link in use on sales floor - must not be left at till points. If faulty, has it been reported to the Area Manager?

  Yes

  No

  N/A

• SC13. Has the Back door alarm been activated and is in use throughout the day, any keys to be stored safely away from alarm panel

  Yes

  No

  N/A

• SC14. Fragrance, Rimmel and razor blades from DC have been checked and marked off against the delivery manifest for the previous week deliveries?

  Yes

  No

  N/A

• SC15. Statement of Movement to be completed for previous week, signed by management to confirm correct? Must be filed with all supporting documents - delivery manifests / IBT's / damages.

  Yes

  No

  N/A

• SC16. Are damages stored tidily and separately from normal stock and actioned on a weekly basis?Check last 4 weeks for damages write offs.

  Yes

  No

  N/A

• SC17. Has the previous weeks Price Reductions report been fully checked and signed by a member of management ?

  Yes

  No

  N/A

• SC18. Is the shrinkage tracker up to date and being used weekly using information in line with SOM?

  Yes

  No

  N/A

5. Cash & Transaction

• CT1. Complete a full dual controlled safe check (all cash including prepared banking, coupons, spare floats using the tellermate machine etc.) and declare on EPOS (MUST be zero difference).

  Yes

  No

  N/A

• CT2. Has the EOD Safe declaration been dual controlled after close by a member of M/M and another employee?Use CCTV to validate that the end of day safe check has been completed under dual control using the tellermate machine.- spot check 3 days last week.

  Yes

  No

  N/A

• CT3. Has the banking been dual controlled amount taken to the bank is no more than £5000 including any change requirements. Review CCTV to validate that both people are present at the time of the banking being counted with the use of the teller-mate machine spot check 3 days.

  Yes

  No

  N/A

• CT4. Has a dual controlled safe check been completed with the use of the tellermate machine at time of a banking set up with a member of M/M and another employee?spot check 3 days

  Yes

  No

  N/A

• CT5. Is there evidence of bum bag being used and worn around the waist - spot check 3 days

  Yes

  No

  N/A

• CT6. Have coupons been banked and posted for previous week?Any coupons for current week stored in safe.

  Yes

  No

  N/A

• CT7. Are all pick ups no more than £600? Review safe activity report for previous week to validate.

  Yes

  No

  N/A

• CT8. Has One electronic journal check been completed by a member of management for the previous week and has lasted a minimum of 15 minutes? Review CCTV to validate checks are being completed as per instructions on the intranet.

  Yes

  No

  N/A

• CT9. Have all refunds and exchanges been attached to the refund report, supported with original receipt or receipt number. All refunds over £5 dual signed and supported with customer details as required? Spot check 3 days last week.

  Yes

  No

  N/A

• CT10. Have all transaction voids been attached to the void transaction report?Spot check 3 days last week.

  Yes

  No

  N/A

• CT11. Are all paid outs and paid ins attached to report daily. Dual signed and supported with purchase receipts where applicable?Spot check 3 days last week.

  Yes

  No

  N/A

Corrective Actions

• Enter any corrective actions that will be undertaken

Sign Off

• On site representative

  Sign

• Auditor's signature

  Sign