Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Instructions
Instructions
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This is a tool to allow observers to give feedback to colleagues on their use of the SBAR model structured communication in patient handover.
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SBAR Reporting
Patient Handover/ Information Gathering
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Assesses the patient using an ABCDE approach
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Checks the admitting diagnosis
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Has appropriate documentation (e.g. Nursing, medical records, EWS chart, Drug chart, Observation chart, IV fluids, resuscitation status)
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Collects the patient's vital signs pre and post treatment and takes relevant notes to the phone
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On making the phone call states " This is an SBAR call"
Escalation Handover call - 'S' for Situation
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Gives own name, role and ward
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Identifies patient for handover
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Explains reason for calling and headlines any concerns
Escalation Handover Call - 'B' for Background
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Gives admitting diagnosis and date
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Provides relevant medical history
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Reports any changes in patient condition and gives time frame
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Gives a brief summary of treatment to date
Escalation Handover Call - 'A' for Assessment
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Says clearly what he/she thinks the problem is
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Gives all relevant details of Airway, Breathing, Circulation, Disability, Exposure, EWS (ABCDE )
Escalation Handover Call - 'R' for Recommendation & Review
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States clearly the request (e.g. "I need you to come now")
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Checks that receiver has understood details of call
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Determines timescale for review and records name of receiver
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Is assertive. (e.g. if timescale for review is too long asks insists on urgency or for alternative contact)
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Asks if something should be done now while waiting for review/help
Overall Rating of Handover
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Taking completeness, structure and clarity of English expression this handover was:
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