Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Overview Of Service Audit

  • Provide an overview of service audit, include number or children and educators present during visit as well as the approved numbers.

QUALITY AREA ONE: EDUCATIONAL PROGRAM AND PRACTICE

Display throughout inside and outside areas

  • Hours of operation are clearly displayed (P3-ServiceApprovalReg3)?

  • Fee Information is clearly displayed (P3-ServiceApprovalReg3)?

  • Service Contact information including an outside hours of operation contact number is clearly displayed?(P3-Service Approval Reg 3)

  • No Smoking display is at entrance to service and is clearly displayed (Reg84)?

  • A current Plan or Program is displayed where parents/caregivers can clearly see (Reg76)

  • Both the QPCYWA and the individual Service Philosophy is displayed (Reg75&Regs168-172)?

  • The most current copy of the QPCYWA Policy and Procedures is available (Reg 168-172)?

  • The current Weeks Menu is displayed and is varied and nutritious (Reg75,Reg78&Reg80)?

  • There is evidence of individual documentation of children's learning (Reg75&76)?

  • There are community contact information available for families? (Reg173)?

  • The SAC Open Door Policy is displayed (Reg 157)?

  • PCYC Membership - "Why Memberships important" Poster? (Reg168-172)?

  • Does the service have displayed their Service Approval Certificate (license) (Reg173)?

  • Where Audit visit is whilst vacation care is operating; has the service their educator Break Notification displayed (s165)?

  • The service has a display/poster inviting parent feedback on the program etc (Reg157)?

  • The service has the QPCYWA Notice for Volunteers displayed (s12,s13,s21,s109)?

  • The service has a current roster displayed that reflects the educators on floor at time of visit (Reg145)?

  • The service has all educators profiles display]ed - stating name, qualification, certified supervisor number and first aid/CPR/Anaphylaxis & Asthma Qualifications and Blue card details (s172)?

  • The service has who the Nominated Supervisor of the service is (s161)?

  • The service has who the "Person in Charge" displayed and is accurate at the time of visit (s162)?

  • The service utilises the Educator Attendance Register (Reg197)?

  • A sign in and out register for volunteers and visitors is in place and the educators direct person performing audit to sign in (

  • The services has displayed the QPCYWA Vision and Mission Statement ()?

  • Complaints and Comments notification is displayed along with contact numbers and names ()?

  • QPCYWA Privacy Policy is displayed clearly()?

  • The service has prominently displayed either their NCAC Profile if not yet assessed or their NQS rating Displayed ()?

  • Where a service has not been assessed under the new framework, they have displayed a notice "stating the Service has not been assessed under the new framework" ()?

  • There is a map displayed in a prominent position outlined the approved/licensed areas o the service ()?

  • The service has a comment box or similar in their service ()?

Displays throughout the Room

  • There is a display on the Environment and Sustainability ()?

  • Indigenous art and displays as well as multicultural information reflection the children and community are displayed ()?

  • The service has self worth and encouragement displays around the SAC room ()?

  • The service has a display reflecting the National Quality Framework - My Time Our Place as well as language throughout the room ()?

  • There is a display on protective behaviours in the room ()?

Parent Area Display and Information

  • The parent area is easily defined?

  • The parent area is tidy and clean and information is in date

  • There is information available for families on infections (head lice etc) ()?

  • The latest copy of the Parent Handbook is available ()?

  • There is a record format to record any compliance notices for families ()?

  • Information on HubWorks! is available and displayed()?

  • There are parent induction packs available, [ask educator to provide an enrolment pack, then and there]; the pack must contain - handbook, service HubWorks! link to complete enrolment form; PCYC Membership form; Booking forms; All About Me/My Time Our PCYC booklet; Induction Form; latest newsletter and club information ()?

  • There is a copy of the PANOSH (Physical Activities and Nutrition in Outside School Hours) guide in place

Evidence of Practice

  • A variety of resources are set up in the room to engage all the children ()?

  • There is an area for children to rest or sleep ()?

  • The children have free access to craft and play resources ()? There is a craft table or resource trolley available()?

  • The children have free access to outdoor play equipment and resources ()?

  • The children have free access between indoor and outdoor play spaces ()?

  • The service is able to provide evidence of program planning i.e. observation linked to questioning linked to planning linked to actions then around again to observations and so on ()?

  • Children are encouraged by educators to explore the environment ()?

  • There is evidence through activities or resources of science and learning resources ()?

  • There is enough books, magazines and reading resources available for children ()?

  • Is there evidence of interaction and activities relating to the environment?

Quality Improvement Plan (QIP)

  • Does the service have a Quality Improvement Plan in place()?

  • When was the QIP last accessed ()?

  • Is there evidence of continuing improvement i.e. have there been plans of improvement, progress, feedback and accomplishment ()?

QUALITY AREA TWO - CHILDREN'S HEALTH AND SAFETY

Display, condition and Information available in Kitchen/Food Preparation area

  • There is hand washing (5 steps) information/sign displayed ()

  • There is information or a display on correct storage of food ()

  • There is a chopping board guide in place and the correct boards are used for food preparation by the educators ()

  • There is a guide for food preparation displayed ()

  • Benches are clean and free of clutter

  • There is a food handling guided displayed ()

  • There are notifications including photos of children with allergies; these have been reviewed in the last 12 months ().

  • There are Asthma and Anaphylaxis management guides displayed.

  • There is a first aid kit available that is stocked with enough resources to meet the needs of the number of children in care?

  • All children's medication is in date?

  • The medication kit is easily accessible and signed

  • The medication kit is kept out of reach of children

  • The resources in the medication kit are in date.

  • There is a soils bucket available

  • There are laundry facilities or access to them available. Is there record that indicates when towels etc are laundered/

  • Is a cleaning and maintenance record in place and utilised daily.

Resources and further information displayed

  • There is a working telephone at the service.

  • Where there is a child with Anaphylaxis a notice is displayed in parent area for families ()

  • Where the service has had a case of an infectious illness they have notified families using the service.

  • There is an infection exclusion guide displayed for families ()

  • There is an immunisation guide available for families ()

  • Diligent Supervision Poster is in place in staff area

  • There are Indoor/Outdoor Supervision Guides in place

  • There is a healthy food guide displayed

  • Evacuation and Lockdown procedures are displayed as well as an map of evacuation route and meeting place

Practice, Documentation and Evidence

  • Medication Forms are utilised and educators are able to provide correct practice of application and dispensing of medication. ()

  • An evacuation and lockdown drill has been completed in the last three months (one should be done each term and each vacation care period)

  • The educators are aware of what SI01 form is, and the reporting procedure?

  • The educators are aware of what an NL01 Form is and when to utilise it?

  • The educators practice good hygiene practices in food preparation?

  • The educators are aware of 7.2.1 form and the reporting procedures?

Children's Information

  • Roll call is done at the start of each session and educators use HubWorks! utilisation sheet to record attendance

  • Educators are aware of any parenting orders for children in care?

Administration

  • The administration area is easily defined

  • Administration area/desk is clean and well organised.

  • The children and staff files are secure in a locked facility

  • Children's files contain enrolment details that have been reviewed in the last twelve months?

  • A copy of the Child Protection Act 1999 is available for educators

  • There is a copy of Know Your Food Business available for educators?

  • Ki

QUALITY AREA THREE - PHYSICAL ENVIRONMENT

QUALITY AREA FOUR - STAFFING ARRANGEMENTS

QUALITY AREA FIVE - RELATIONSHIPS WITH CHILDREN

QUALITY AREA SIX - COLLABORATIVE PARTNERSHIPS WITH FAMILIES AND COMMUNITIES

QUALITY AREA SIX - LEADERSHIP AND SERVICE MANAGEMENT

Resources and Equipment

  • There are enough indoor play equipment and toys for approved number of childre

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