Title Page
-
Conducted on
-
Prepared by
-
Location
-
Store Number
Sales Floor
SECURITY
-
Were the front zones covered by an employee when you entered the shop?
-
Does each team member have a shop access pass?
-
Is proof of identity requested prior to non-company personnel being allowed access to cash / non-public areas?
-
Has each team member signed in on the team attendance sheet?
-
Is the panic alarm in situ and is everyone aware of its use?
-
Are all Team Members aware of the store security breach code word?
-
Is the till drawer free from any unauthorized items? (E.G. forgotten credit cards, mobile phones etc)
-
Is each team member using their own till ID?
-
Are emergency contact numbers listed for police and fire?
-
Is the building security alarm working?
-
Is the door (security tag) alarm working?
-
Is the manual trading machine by the cash desk?
-
Is the emergency evacuation pack by the cash desk and is the phone charged?
-
Does the emergency evacuation phone have all of the store team telephone numbers inputted?
CASH HANDLING & BANKING
-
Has the morning and closing float summary sheet been fully completed and counter-signed?
-
Is there a banking slip for each day completed in the banking deposit book?
-
Is each day filled in on the banking sheet and counter signed when handing cash to G4S?
-
Have you sent the previous weeks banking paperwork to finance?
-
Are refund receipts being signed by the customer and team member?
-
Is a refund report being pulled and looked at weekly for anomalies?
-
Have there been any cash discrepancies since the last visit and have these been escalated to Area Manager and finance?
-
Are there sufficient banking bags and deposit books?
-
Is the change balance being deposited weekly, and being declared in the banking log?
-
Is the safe locked?
-
Is access to the safe restricted to only store management?
-
Are credit on account being logged daily and actioned in the present by a manager?
Office
SAFE / SECURITY
-
Is each staff purchase logged in the staff purchases folder?
-
Is the uniform tracker filled in for each team member for the month?
-
Refund report for last month – are there any discrepancies?
-
Discount and promo report for last month – are there any discrepancies?
-
Has a locker check been randomly performed during the last month?
-
Has a monthly stationery order been completed within the last month?
-
Is the banking log fully completed daily?
-
Has the CCTV been monitored and logged in the last 30 days and documented?
-
Are bag checks being used every time a Team Member leaves the store?
-
Are petty cashes only being performed by SM & ASM and are there two signatures?
Back Of House
HEALTH & SAFETY
-
Is the H & S at Work Act poster displayed and correctly filled in?
-
Is the current Liability of Insurance poster displayed?
-
Are all employee First Aid Appointed certificates displayed?
-
Is the accident book stored in the managers office?
-
Are all Accident Book entries filed securely out of view and numbered accordingly?
-
Has each team member completed all of their Health & Safety modules?
-
Are all fire extinguishers mounted to the walls?
-
Is the weekly Fire Alarm test and the monthly Emergency light test being actioned and entered into the Fire Log Book? (Legal requirement).
-
Is the Fire Warden laminate filled in and up to date?
-
Ask a team member if they know the name of the fire warden and first aid person working today.
-
Was the last store trial evacuation recorded in the Fire Log book from the last Health & Safety training?
-
Ask two team members if they know where the fire evacuation point is.
-
Is the first aid kit fully stocked?
GENERAL SECURITY AND H & S
-
Are clear rubbish bags being used?
-
Was the latest newsletter printed and left in the staffroom?
-
Is each team member following dress code and grooming policy?
-
Are there at least 3 weeks worth of rotas displayed in the staffroom?
-
Is there at least one week’s deployments created in advance?
-
Is there at least one week’s team briefs created in advance?
Stockroom
GENERAL & SECURITY
-
Replen report – Are there hourly replenishment reports being pulled?
-
Are weekly shoe pair checks being performed and logged?
-
Are all outstanding deliveries accepted into ART?
-
Has all faulty stock been sent back to the warehouse?
-
Is each delivery packing slip in the delivery folder and ticked off?
-
Are all stock transfers IN and OUT in the stock transfer folder?
-
Are weekly recalls being carried out by the Ops manager in store?
-
Are click and collect emails being sent out to customers daily through the push notification service?
-
Are all customer holds over 2 days put back into stock
-
Are all hallways and fire exit routes clear of stock
Additional
ADDITIONAL REPORTS
-
Cash up report for previous week.
-
Float report for previous week.
-
Z read report for the previous week.
-
Reports On Other Areas.
Final Details
-
Auditor Name
-
Store Manager Name (or Store Contact)
-
Auditor's Signature
-
Store Manager's Signature (or store Contact)
-
Enter date and time.