Title Page

  • Conducted on

  • Prepared by

  • Location
  • Store Number

Sales Floor

SECURITY

  • Were the front zones covered by an employee when you entered the shop?

  • Does each team member have a shop access pass?

  • Is proof of identity requested prior to non-company personnel being allowed access to cash / non-public areas?

  • Has each team member signed in on the team attendance sheet?

  • Is the panic alarm in situ and is everyone aware of its use?

  • Are all Team Members aware of the store security breach code word?

  • Is the till drawer free from any unauthorized items? (E.G. forgotten credit cards, mobile phones etc)

  • Is each team member using their own till ID?

  • Are emergency contact numbers listed for police and fire?

  • Is the building security alarm working?

  • Is the door (security tag) alarm working?

  • Is the manual trading machine by the cash desk?

  • Is the emergency evacuation pack by the cash desk and is the phone charged?

  • Does the emergency evacuation phone have all of the store team telephone numbers inputted?

CASH HANDLING & BANKING

  • Has the morning and closing float summary sheet been fully completed and counter-signed?

  • Is there a banking slip for each day completed in the banking deposit book?

  • Is each day filled in on the banking sheet and counter signed when handing cash to G4S?

  • Have you sent the previous weeks banking paperwork to finance?

  • Are refund receipts being signed by the customer and team member?

  • Is a refund report being pulled and looked at weekly for anomalies?

  • Have there been any cash discrepancies since the last visit and have these been escalated to Area Manager and finance?

  • Are there sufficient banking bags and deposit books?

  • Is the change balance being deposited weekly, and being declared in the banking log?

  • Is the safe locked?

  • Is access to the safe restricted to only store management?

  • Are credit on account being logged daily and actioned in the present by a manager?

Office

SAFE / SECURITY

  • Is each staff purchase logged in the staff purchases folder?

  • Is the uniform tracker filled in for each team member for the month?

  • Refund report for last month – are there any discrepancies?

  • Discount and promo report for last month – are there any discrepancies?

  • Has a locker check been randomly performed during the last month?

  • Has a monthly stationery order been completed within the last month?

  • Is the banking log fully completed daily?

  • Has the CCTV been monitored and logged in the last 30 days and documented?

  • Are bag checks being used every time a Team Member leaves the store?

  • Are petty cashes only being performed by SM & ASM and are there two signatures?

Back Of House

HEALTH & SAFETY

  • Is the H & S at Work Act poster displayed and correctly filled in?

  • Is the current Liability of Insurance poster displayed?

  • Are all employee First Aid Appointed certificates displayed?

  • Is the accident book stored in the managers office?

  • Are all Accident Book entries filed securely out of view and numbered accordingly?

  • Has each team member completed all of their Health & Safety modules?

  • Are all fire extinguishers mounted to the walls?

  • Is the weekly Fire Alarm test and the monthly Emergency light test being actioned and entered into the Fire Log Book? (Legal requirement).

  • Is the Fire Warden laminate filled in and up to date?

  • Ask a team member if they know the name of the fire warden and first aid person working today.

  • Was the last store trial evacuation recorded in the Fire Log book from the last Health & Safety training?

  • Ask two team members if they know where the fire evacuation point is.

  • Is the first aid kit fully stocked?

GENERAL SECURITY AND H & S

  • Are clear rubbish bags being used?

  • Was the latest newsletter printed and left in the staffroom?

  • Is each team member following dress code and grooming policy?

  • Are there at least 3 weeks worth of rotas displayed in the staffroom?

  • Is there at least one week’s deployments created in advance?

  • Is there at least one week’s team briefs created in advance?

Stockroom

GENERAL & SECURITY

  • Replen report – Are there hourly replenishment reports being pulled?

  • Are weekly shoe pair checks being performed and logged?

  • Are all outstanding deliveries accepted into ART?

  • Has all faulty stock been sent back to the warehouse?

  • Is each delivery packing slip in the delivery folder and ticked off?

  • Are all stock transfers IN and OUT in the stock transfer folder?

  • Are weekly recalls being carried out by the Ops manager in store?

  • Are click and collect emails being sent out to customers daily through the push notification service?

  • Are all customer holds over 2 days put back into stock

  • Are all hallways and fire exit routes clear of stock

Additional

ADDITIONAL REPORTS

  • Cash up report for previous week.

  • Float report for previous week.

  • Z read report for the previous week.

  • Reports On Other Areas.

Final Details

  • Auditor Name

  • Store Manager Name (or Store Contact)

  • Auditor's Signature

  • Store Manager's Signature (or store Contact)

  • Enter date and time.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.