Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Security Division Service Evaluation Report

  • Site name

  • Date

  • Security Team

  • Officers uniform and appearance

  • Officers time keeping

  • Core / relief officers site trained

  • Quality of relief officers

  • Supervisor / Officers interaction with site management

  • Comments

  • Quality of service

  • Response in the event of an emergency

  • Tenant / Client staff liaison

  • Management of keys

  • Reporting of incidences in a timely manner

  • Reporting accuracy and time limitations

  • Lock / Unlock procedures

  • Proactive housekeeping and H&S

  • Alarm activation and response

  • Vehicle / Pedestrian Monitoring

  • Customer Care - Telephone / Reception

  • CCTV Operation and management of evidence

  • Use of assignment daily occurrence book

  • Patrols conducted to site requirements effectivness

  • Comments

  • Management Support

  • Client Communication

  • Customer accessibility of contract management (email/telephone)

  • Response and problem solving

  • Are issues dealt with in an affective and timely manner

  • Communication from management team to client

  • Invoicing and Account Management

  • Assignment Instructions signed and up to date

  • Rostering and manning levels

  • Have premier met site requirments

  • Comments

  • Client Signature

  • CMS Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.