Security KPI's Audit

100% of incidents responded to within target response time (see service specification)

90% of security patrols to take place on times as per schedule

95% of alarms are responded to within 5 minutes

100% of buildings are locked and unlocked at the end and start of the school day

90% of CCTV incidents/alarms received in the gatehouse are assessed within 5 minutes

No unauthorised entry or exit into the campuses. Passes to be issued to all visitors, staff and contractors/vehicles

Provide incident and overnight reports within 4 hours

Liaise with emergency services for the prevention and detection of Crime/Terrorism/fire (100% compliance required)

Carry out observations and investigations (100% compliance required)

Provide incident management (100% compliance required)

Respond to all customer requests for security (100% response to requests within 1 working day)

Carry out first aid as required (100% compliance required)

Daily monitoring of UK security threat level (100% compliance required)

Management of the fire log as per the security instructions - all faults must be reported immediately to the fire officer and FM (100% compliance required)

Manage traffic flow into campus (100% compliance required)

Liaise with transport manager to ensure the management of buses