Professional Security DOOR SUPERVISOR AUDIT (KPI) - 2

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Have all Door Supervisors got their SIA licenses on display? If LDN is in use is photo ID being carried?

• Details of non-conformity

• Yes

  No

  N/A

2. Have all team members signed in correctly using full name and SIA number ?

• Details of non-conformity

• Yes

  No

  N/A

3. Are all team members is full uniform, smartly presented and well groomed ?

• Details of non-conformity

• Yes

  No

  N/A

4. Are all team members aware of the site specific assignment instructions?

• Details of non-conformity

• Yes

  No

  N/A

5. Is all Professional Security paperwork completed ?

• Details of non-conformity

• Yes

  No

  N/A

6. Are all team members portraying professional and proactive manner?

• Details of non-conformity

• Yes

  No

  N/A

7. Is there evidence of I.D checks and searches being carried out ?

• Yes

  No

  N/A

8. Is the incident book being completed and up to date ? (Please check to see if new book is required)

• Yes

  No

  N/A

9. Is the General Manager / Duty Manager happy with the security team at the time of this audit

• Details of non-conformity

• Yes

  No

  N/A

SURVEY TOTAL

• Survey Total ? / 90

10. Door Supervisors Name and License Number/Expiry Date

• 1.

• 2.

• 3.

• 4.

• 5.

• 6.

• 7.

• 8.

• 9.

• 10.

11. CONSUMER SURVEY

• How often do you use the venue ?

  Select Less than 4 times per More than 4 times per month First time here

  • Less than 4 times per
  • More than 4 times per month
  • First time here

• On a scale of 1-10 (10 being the best) how would you rate the following:

• How would you rate the greeting from Door Staff upon Entrance ?

• Professionalism : 1-10

• Appearance : 1-10

• Customer Service : 1-10

• Approachability : 1-10

• Customer Please sign

  Sign

• Survey Total ? / 50

12. Venue Specifics:-

• 1. Capacity Of Venue

• 2. Customer Profiling

• 3. Evacuation Procedures

• 4. Teamwork

• 5. Drugs Awareness (Do they know where drugs safe is on site)

• Survey Total ? / 50

Sign Off

• Manager's Signature

  Sign

• Head Doorman Signature

  Sign

• Auditor's Signature

  Sign

CORRECTIVE ACTION REQUEST

• Equipment checked (i.e radio's, clickers, wands)

• Observation Raised

• Details of non-conformity

• Proposed corrective action

• Verification of corrective action

• Preventative action ( where applicable )