Title Page
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Conducted on
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Prepared by
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Server name
Service That Over Delivers
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Greet ‘Em and Read ‘EM- Guest Warmly welcomed? Use a coaster/ask about time constraints at lunch
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Timing is Everthing-Guest Paced Meal? Offer one stop shop at lunch
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Tell ‘EM about the Food and Drinks you love- Guest Believes? Descriptions are in your own words. Suggest faster items at lunch
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Full Glass, Clean Table-Guest needs being met? CPR, drop the check at check back for lunch.
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Don’t quit until the guest smiles-Guest feels special? Connect to convert... Deliver UPTs... Make the guest say Wow!
