Title Page

  • Conducted on

  • Prepared by

  • Server name

Service That Over Delivers

  • Greet ‘Em and Read ‘EM- Guest Warmly welcomed? Use a coaster/ask about time constraints at lunch

  • Timing is Everthing-Guest Paced Meal? Offer one stop shop at lunch

  • Tell ‘EM about the Food and Drinks you love- Guest Believes? Descriptions are in your own words. Suggest faster items at lunch

  • Full Glass, Clean Table-Guest needs being met? CPR, drop the check at check back for lunch.

  • Don’t quit until the guest smiles-Guest feels special? Connect to convert... Deliver UPTs... Make the guest say Wow!

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