Service & Sales

• Visit type

  Education visit

  Deployment focus

  new opening post vist

  new opening pre visit

• Bun number and business name

• Location
  Address

• Conducted on

  Date

• Prepared by

• Personnel

• Managers expectation for visit?

• Cover target for today

  Yes

  No

  N/A

• Sales target for the food and dry today

  Yes

  No

  N/A

• All equipment clean and in working order?

  Yes

  No

  N/A

• Are food specs available and on view?

  Yes

  No

  N/A

• Evidence of Prep & Par in use

  Yes

  No

  N/A

• Are the prep levels sensible?

  Yes

  No

  N/A

• Kitchen hand over sheet in use?

  Yes

  No

  N/A

• How many steps from mail line to freezer

• Ask duty chef if they are aware of daily cover target?

  Yes

  No

  N/A

• Does this match the Managers target

  Yes

  No

  N/A

• Which days are deep clean currently happening?

• Is there a PPS rosta in use?

  Yes

  No

  N/A

• Are hot lights working on main gantry?

  Yes

  No

  N/A

• Food delivery days and times

• Hot plates working and doors intact?

  Yes

  No

  N/A

• Are team cross trained?

  Yes

  No

  N/A

• Is the bin area in a clean and clear if debris

  Yes

  No

  N/A

• On a peak session how many team would you use and what are the job roles?

• Overall comments and actions

• What is the top selling bottled beer?

• What is the top selling draught beer?

• Is there a PPS printed rosta available and dated correctly?

  Yes

  No

  N/A

• Are there opening and closing checklist available and in use?

  Yes

  No

  N/A

• How many PDQ machines are available to bar team

• Are all till and printers working behind the bar?

  Yes

  No

  N/A

• Is there enough glassware available behind the bar?

  Yes

  No

  N/A

• Is glassware stored in the appropriate place?

  Yes

  No

  N/A

• Are fridge layouts appropriate to current sales levels?

  Yes

  No

  N/A

• Is the coffee machine well stocked?

  Yes

  No

  N/A

• Are team aware of coffee being a food item?

  Yes

  No

  N/A

• On a peak session how many team do you use and what are the roles inc management?

• Over all comments and actions

Section sizes

• Section One

  0 - 24

  24 - 30

  30 +

• Section Two

  Select 0 - 24 24 - 30 30 +

  • 0 - 24
  • 24 - 30
  • 30 +

• Section Three

  Select 0 - 24 24 - 30 30 +

  • 0 - 24
  • 24 - 30
  • 30 +

• Section Four

  Select 0 - 24 24 - 30 30 +

  • 0 - 24
  • 24 - 30
  • 30 +

• Section Five

  0 - 24

  24 - 30

  30 +

• Is there a flex area in use?

  Yes

  No

  N/A

• Are team aware of shift targets etc?

  Yes

  No

  N/A

• Are penetration target up to date?

  Yes

  No

  N/A

• Are there Enough till points to service the restaurant areas?

  Yes

  No

  N/A

• Do the team use a checklist when setting up the restaurant?

  Yes

  No

  N/A

• How many PDQ machines service the floor area

• Are the dumb waiter stocked up, clear and ready for service?

  Yes

  No

  N/A

• Is the sufficient cutlery to service a peak shift? Brand rules?

  Yes

  No

  N/A

• Are all team using the correct service cycle?

  Yes

  No

  N/A

• Add drawing

  Drawing

• Comments and actions

• Is the managers aware of the home page information I.e. brand rules, change request and interactive training?

  Yes

  No

  N/A

• Last weeks Thin

• Last weeks Fat %

• Last weeks managers hours v expected

• Last weeks training and absence

• Last weeks ideal hours v ideal

• Is the managers now aware about how deployment is key to sales delivery?

  Yes

  No

  N/A

• Is the manager aware of where help is available?

  Yes

  No

  N/A

• Will a revisits be required in the near future?

  Yes

  No

  N/A

• Did you meet then managers expectations?

  Yes

  No

  N/A

• Key actions, please add agreed dates for action completion

• Managers signature

  Sign

• Deployment Managers signature

  Sign