Title Page

  • Conducted on

  • Store name

  • Store Number

Shrink meetings

  • Has the store had a shrink meeting in the last 7 days.?

  • Is the shrink board up to date, with the latest shrink report?

  • Is The current deep dive action plan displayed from the last MST?

  • Next steps - Shrink meeting.

  • Photos from gallery.

Waste & food surplus.

  • Is waste being accurately recorded daily? Signed by colleague who downloaded the waste? Has manager who checked waste signed the reports?

  • Is cleaners waste and damages being recorded daily? Check for consistency throughout day.

  • Do all departments have designated waste area, colleagues aware? Are correct bags being used?

  • Are all food recycling zones secure? (Meat raw waste, produce, and general and food waste areas)

  • Charity Donations- pick PDA, check last nights donation was submitted.

  • Colleague shop submissions- review withdraw and hold report. Check correct procedures for colleague shop donations.

  • Loose produce waste- review last 7 days loose products waste, does it fit size and turn over of the store?

  • Next steps. Add photos from gallery.

Fresh foods.

  • Chillers marshaled to allow accurate gap scan/count routines, ensure all stock is grouped together and not dual located.

  • Grazing in chillers/behind cages/racking?

  • Any colleague shopping in chillers?

  • Meat waste cage, locked, top on cage, sent back regularly to ensure o build up?

  • Are scales working correctly on produce

  • Is produce manager carrying out product recognition training on checkouts and multi skill colleagues? Are checkout managers being updated on new lines?

  • Next steps.

Self service & main bank checkouts.

  • Do both SSC & SAYS have appropriate number of colleagues serving customers that reflects the store heat map?

  • Can colleagues describe the ways loss happens through SSC. I.e. contactless, walk-offs, barcode swops.

  • Are colleagues performing a thorough service check when prompted?

  • Can the self-checkout colleague describe the training they have completed to support them?

  • Do Colleagues know about the SAYS score card?

  • Is there a process to manage voids on self checkout?

  • All scales working on all tills, self service. If not are they reported and removed from scheduler & ref no in log book.

  • Is there a process to manage department key entry?

  • Is the PLUs from main bank, says, SSC up to date?

  • Next steps.

Process & Routines.

  • Have all transfers been auctioned correctly on PDA and reviewed by a manager?

  • Are DSS weekly summary reports (in/out) being printed, filed, reviewed and signed by a manager weekly?

  • No deliveries are left to auto confirm.

  • All direct deliveries should be received using the PDA.

  • Is the product write off function only being used for EPWs as instructed by company. ( check for evidence)

  • Are all stock control routines being followed weekly?

  • All clearance routines are being followed as per company process?

  • All high value products have appropriate security protection as per the latest P.P. guide.

  • Is waste being recorded across all departments throughout the trading week.

  • Next steps.

Grocery, Health & Beauty & B.W.S.

  • Is there any untangled high value wines or spirits stock left unattended on the shop floor?

  • Does the high value spirit lock up have a designated colleague list and is access restricted, can entry be gained, if biometrics review the permissions list on the system?

  • Are any high risk shrink lines being kept on capping shelves?

  • Are the chewing gum cabinets on the shop floor locked, when not being replenished Cabinets cannot be accessed using combination of store no?

  • Is there any High value Health & Beauty ( untagged) stock left unattended on the shop floor?

  • Next steps.

General Merchandise.

  • Are high value lock ups secure & have a designated colleague list with access restricted? If biometrics review the permissions list on system.

  • Are all ARN boxes being scanned out correctly as per the process within time scales?

  • Is the news & mags delivery being checked in correctly?

  • Are out of range and old promotional ness & mags titles returned to wholesaler immediately?

  • Are newspapers removed from sale and bundled ready for return the following morning?

  • Is the weekly fixture scan completed as per required process and any out of range and recall titles returned.?

  • Are the mags returns compleated at least three times a week?

  • Is there an active control of the clothing fitting rooms with items being taken into the changing rooms being managed?

  • Next steps

Dotcom.

  • Does the store have a dotcom operation?

  • Is the return process robust?

  • Are all deliveries being signed for by customer on the reach device?

  • Are all high value items locked away securely?

  • Is the de-tagger locked and only opened when necessary by manager or team support? Is key control in place?

  • Next steps.

Store Engagement.

  • There is a high level of engagement around the store on shrinkage an preventing loss?

  • Shrinkage is discussed at team5 meetings and weekly JTPM.

  • Security officer greeting at front of store and

  • Next steps.

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