Title Page
-
Sky Q visit job number.
-
Engineers name
-
Tech ID
-
Prepared by
-
Select date
-
Service or install
-
Was dish accessed?
-
Was Data logging at dish and cable performed?
-
Sm3 used to test network?
-
Is iknow2 been followed or accessed before installation of boxes?
-
F-cons replaced if not compression fit?
-
Tv powered down at mains?
-
New HDMI & power leads used?
-
Software download performed on silver?
-
Chrome app used to check network?
-
Sm3 used to determine booster placement if needed?
-
Sm3 used to determine signal strength to where mini will go?
-
Has engineer started installation process on mini before software update completes on Qsilver?
-
New HDMI & Power lead used or replaced on mini box/s?
-
Software download performed on mini/s?
-
Q app installed or showcased?
-
"Fluid Viewing" demonstrated? From silver to mini/app?
-
Apps showcased?
-
Final chrome test ran?
-
Old equipment offered to be returned if applicable?
-
Empty cartons/ rubbish removed?
-
Leave feedback regarding what went well during the visit? What didn't go well and improving service going forward?
-
Team Manager
-
Engineer
