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Audit Title
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Date:
Audit Information & Sign Off
Audit Details
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Audit Location
- Skytrac Unit 4&5 - Birmingham
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If other please state;
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Company / Contracted Service Provider (being audited)
- Skytrac / Commissaire
- Alpha
- Flybe
- Flightcare (Formerly Derichebourg ICS)
- Menzies
- Dalcross
- Other
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Please state:
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Audit for:
- Flybe
- BMI
- GTS / Gate Gourmet
- Skytrac (internal audit)
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Contracted services undertaken by the service provider:
- Aircraft Catering / De-Catering
- Crew Food Packing
- Aircraft Cleaning
- Potable Water Servicing
- Constuction of Bars Sets, Gift Carts
- Other
Additional Comments
Service Provider Contact Details
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Contact Name
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Address
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E-mail
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Tel
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Comments
Audit Sign Off
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Auditor
Training
Training
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1) Are all employees given DfT / CAA training?
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Who provides training?
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Is training documented?
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6) Are employees trained in bar set / cart handing, storage and loading procedures?
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7) Are employees trained in crew food handling, storage and loading procedures?
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8) Are employees trained in site and vehicle security procedures?
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9) Are relevant employees trained in how to complete required paperwork?
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10) Are employees given manual handling training?
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Is training documented?
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11) Are employees trained to an appropriate level in food safety & hygiene awareness?
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Is training documented?
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12) Is vehicle marshalling / bankman training given to relevant employees?
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Is training documented?
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13) Other relevant training given:
Additional Comments
Site Security & Premises
Site Security & Premises
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Does the company have documented security procedures?
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Is there a visitor reporting procedure / system in place?
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Are personnel wearing appropriate ID?
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Is access to controlled areas restricted? (Bonded areas where products / carts etc. are handled and stored)
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Are primary access doors into controlled areas secure?
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Are ground level windows secure?
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Is there an intruder alarm system present?
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Is there a CCTV system present?
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Is there sufficient external lighting / security lighting?
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Is the site operated or manned by security 24hrs per day?
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Is access to the site by unknown / unidentified vehicles controlled?
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Are staff searches carried out?
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Date of last DfT / CAA Audit?
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Are all walls, floors and ceilings, fixtures and fittings in satisfactory condition as not to pose a risk to products or allow pest entry into the building?
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Does the company have a pest control contract inplace?
Additional Comments
Product Storage
Product Storage
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Is chilled food handled / stored as part of the contracted operations?
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Are chilled products stored below 8 degrees c? (Ideally between 1-5 degrees)
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Are fridge temperatures monitored?
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Are fridge temperature checks documented?
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Are fridges clean and products stored hygienically?
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Is frozen food handled / stored as part of the contracted operations?
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Are frozen products stored below -15 degrees c? (Ideally 18 degrees c or below)
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Are freezer temperatures monitored?
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Are freezer temperature checks documented?
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Are freezers clean and products stored hygienically?
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Are ambient products stored in dry, cool and clean / hygienic conditions?
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Are all products stored hygienically and off the floor?
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Are product rotation procedures being followed?
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Are all products in date / correctly labelled?
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Are products & packaging intact / free from damage or contamination?
Operations
Operations & Paperwork
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Are packing lists available and cart contents checked against the list prior to sealing carts?
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Are final searches of carts and canisters etc adequately searched prior to sealing?
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Are schedule 8 declarations generated, signed and dispatched with cart sets?
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Are dispatch notes dispatched with the carts & crew food sets?
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Are delivery notes dispatched with the carts & crew food sets?
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Are crew food packing and search records available, complete and up to date?
Seals
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Is seal issue documented?
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Are procedures in place to report, record and deal with broken seals?
Additional Comments
Vehicles
Vehicles
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Are vehicles maintained in roadworthy condition (safe and fit for use)?
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Are daily visual checks of vehicles carried out?
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Are vehicles inspected and serviced periodically?
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Is there a system in place to report vehicle damage / defects?
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Are periodic checks made to ensure all drivers have a appropriate current and valid driving licence?
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Is there a system in place to report vehicle related / driving incidents?
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Are there procedures in place to deal with vehicle breakdowns as to not impact on the delivery of service?
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Are vehicle security procedures in place?
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Are loads secured during transport I.e are securing bars / straps used?
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Are vehicle load compartments maintained in a good and clean / hygienic condition?
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Are vehicle cleaning records maintained?
Comments
Safety & Quality Management
Safety & Quality
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Does the company have a Health and Safety Policy?
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Has the company undertaken and documented risk assessments?
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Does the company have current liability insurance?
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Is there a system in place to report any accidents or incidents?
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Is there a system in place to notify relevant parties of product / operation related issues I.e damaged product etc.?
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Does the company have a food safety management & quality assurance system?
Additional Comments