Information

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

What is your first impression as you enter this area of the club?

  • Is the layout, initial presentation and feel both welcoming and representative of our brand?

Is this area convenient for the member? Are the time critical things fully functioning?

  • All Spa pools are open. Water is clean, at correct temperature (36°C), chlorine & PH level being<br>monitored and correct.

  • Steam Room is open and at the correct temperature (42°C to 47°C…….ideal set point is 47°C)

  • Sauna is open and at the correct temperature (85°C to 90°C)

  • Saunarium is open and at correct temperature (40°C to 60°C…….ideal set point is 60°C)

  • Adequate number of towel hooks available

  • All water fountains are working with no standing water in the drain

Is the pool area/s safe and in a good state of repair?

  • Lighting including lights inside the pools

  • Inside the pool, poolside floors, stairs and pool transfer channels - floors are not greasy or slippery underfoot both when wet of dry

  • Walls, ceilings, doors, windows, glass and mirrors

  • Spa pool jets and features are all in good state of repair and working with appropriate pressure/power

  • Temperature & Ventilation - the area is the correct temperature and humidity is maintained at a<br>comfortable level to accommodate the type of environment.

  • Steam room

  • Sauna (wood work in good condition & free from splinters & walls are not charred from overheating)

  • Saunarium (wood work in good condition & free from splinters & walls are not charred from overheating)

  • Shower and feature shower areas

  • If any cleaning or maintenance is taking place in this area then the appropriate 'A' frame sign is being used to warn members of a wet/slippery floor, a trip hazard, hazardous substances or cleaning in<br>progress. Is the right equipment being used and no equipment or materials are left unattended?

Is this area clean and tidy?

  • Inside the pool, poolside floors, stairs and pool transfer channels

  • Walls, windows, mirrors and glass

  • Ceilings, lights fittings, vents and high level signage.

  • Steam room

  • Sauna

  • Saunarium

  • Shower and feature shower areas

How are we communicating to the members in this area?

  • Branding & permanent signage – All logo’s, graphics and branded features are upto date and new brand logo is presented

  • Non essential stickers, banners, signage and posters – are limited and if used are in line with our<br>‘Club Communication Guidelines’.

  • Notice boards – Notice boards are kept to a minimum and the content is branded and meets our<br>‘Club Communication Guidelines’.

  • Background music – Volume and content is appropriate in this area.

Sign Off

  • Auditor's signature

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