Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
What is your first impression as you enter this area of the club?
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Is the layout, initial presentation and feel both welcoming and representative of our brand?
Is this area convenient for the member? Are the time critical things fully functioning?
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All Spa pools are open. Water is clean, at correct temperature (36°C), chlorine & PH level being<br>monitored and correct.
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Steam Room is open and at the correct temperature (42°C to 47°C…….ideal set point is 47°C)
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Sauna is open and at the correct temperature (85°C to 90°C)
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Saunarium is open and at correct temperature (40°C to 60°C…….ideal set point is 60°C)
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Adequate number of towel hooks available
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All water fountains are working with no standing water in the drain
Is the pool area/s safe and in a good state of repair?
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Lighting including lights inside the pools
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Inside the pool, poolside floors, stairs and pool transfer channels - floors are not greasy or slippery underfoot both when wet of dry
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Walls, ceilings, doors, windows, glass and mirrors
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Spa pool jets and features are all in good state of repair and working with appropriate pressure/power
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Temperature & Ventilation - the area is the correct temperature and humidity is maintained at a<br>comfortable level to accommodate the type of environment.
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Steam room
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Sauna (wood work in good condition & free from splinters & walls are not charred from overheating)
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Saunarium (wood work in good condition & free from splinters & walls are not charred from overheating)
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Shower and feature shower areas
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If any cleaning or maintenance is taking place in this area then the appropriate 'A' frame sign is being used to warn members of a wet/slippery floor, a trip hazard, hazardous substances or cleaning in<br>progress. Is the right equipment being used and no equipment or materials are left unattended?
Is this area clean and tidy?
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Inside the pool, poolside floors, stairs and pool transfer channels
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Walls, windows, mirrors and glass
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Ceilings, lights fittings, vents and high level signage.
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Steam room
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Sauna
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Saunarium
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Shower and feature shower areas
How are we communicating to the members in this area?
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Branding & permanent signage – All logo’s, graphics and branded features are upto date and new brand logo is presented
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Non essential stickers, banners, signage and posters – are limited and if used are in line with our<br>‘Club Communication Guidelines’.
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Notice boards – Notice boards are kept to a minimum and the content is branded and meets our<br>‘Club Communication Guidelines’.
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Background music – Volume and content is appropriate in this area.
Sign Off
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Auditor's signature