Specialist Category Team - Management Review

  • Conducted on

  • Top Management attendee

  • Attendees

The status of actions from previous management reviews

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Changes in external and internal issues

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Customer satisfaction, feedback and complaints

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

The extent ot which objectives were met

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Process performance

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Conformity of products and services

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Non-conformities and corrective actions

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Monitoring and measuring results

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Audit results

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Performance of external providers

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Adequacy of resources

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Effectiveness of actions take to address risks and opportunities

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

Opportunities for improvement

  • What evidence is used for making the decision

  • Is it suitable?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aqequate?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it effective?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

  • Is it aligned to the strategic direction?

  • What actions are to be undertaken?

  • How can it be improved?

  • Will change management be required?

  • Will this need budget/resource support?

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