Information
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Store #
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Conducted on
Question 1
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Did the store complete the EMS task titled "Employee Product Locator Consumer App"?
Question 2
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Review the iPhone log for the last 7 days. Is the store using the log to check phones in/out?
Question 3
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Review the Mobile Device Reporting in Mobile Dart with the SM or an ASM.
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Have any phones been off the network for more than 24 hours (highlighted in red)? (Exception: SM and ASM phones who are scheduled off or on vacation) If so, how many?
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Are the missing phones ordered? If yes, how many have been ordered?
Question 4
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Speak to the SM (if scheduled)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 5
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Speak to an ASM.
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 6
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Speak to a sales floor DM (1 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 7
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Speak to a sales floor DM (2 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 8
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Speak to a Specialist (1 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 9
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Speak to a Specialist (2 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 10
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Speak to a sales floor CSA (1 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?
Question 11
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Speak to a sales floor CSA (1 of 2)
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Have they completed the training located in the Product Locator Connections Community?
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Can they walk you through the app to show you the benefits of Product Locator? (aisle/bin, map pin)
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If they answered No to the Connections training and Yes to knowledge of the benefits of product locator, how did they learn how to use the app?