Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • This audit is designed to ascertain and confirm the level of proficiency as well as compliance in relation to the JB Stars systems (Sales Training And Recognition System) amongst our Store Leadership team, which includes Store, Sales, Media Managers and Sales Coordinators.

Establish STARS board is correct, up to date and anomalies have been identified.

  • Result

  • Observations

  • Actions required

Ability to review Coaching Logs and identify: - Correct Statistic coached - Strategy specific - Coaching to trend

  • Result

  • Observations

  • Actions required

Establish Coaching Cards are being used correctly with most relevant card given to staff member

  • Result

  • Observations

  • Actions required

Ability to review PDA Floor Coaching Log comments: - Specific - Line up with statistic and strategy coached

  • Result

  • Observations

  • Actions required

Ability to coach sales strategies on the sales floor

  • Result

  • Observations

  • Actions required

Follow Up on Non- Negotiable's signed off every 6 months

  • Result

  • Observations

  • Actions required

Other observations

  • Employees signature

  • Area Managers signature

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