STARS Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• This audit is designed to ascertain and confirm the level of proficiency as well as compliance in relation to the JB Stars systems (Sales Training And Recognition System) amongst our Store Leadership team, which includes Store, Sales, Media Managers and Sales Coordinators.

Establish STARS board is correct, up to date and anomalies have been identified.

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Ability to review Coaching Logs and identify: - Correct Statistic coached - Strategy specific - Coaching to trend

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Establish Coaching Cards are being used correctly with most relevant card given to staff member

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Ability to review PDA Floor Coaching Log comments: - Specific - Line up with statistic and strategy coached

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Ability to coach sales strategies on the sales floor

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Follow Up on Non- Negotiable's signed off every 6 months

• Result

  Select Competent In Progress Not compotent

  • Competent
  • In Progress
  • Not compotent

• Observations

• Actions required

Other observations

• Employees signature

  Sign

• Area Managers signature

  Sign