Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Store Manager

  • Is the Action Calendar up to date and marked as complete?

  • Has the Store Manager reviewed and Co-Signed STARS Coaching Logs?

  • Are Morning Walkthroughs being completed everyday and are they of high standard?

  • Are the Morning Walkthroughs being checked off by midday each day?

  • Have the Part Time Log Sheets been completed for the coming 2 weeks? (please take of photo of each week)

  • Is the Store Write Off Tracker in place and up to date as per Mel's most recent RLPC notes?

  • Is the JBRL Bay neat, tidy and up to date? (please take a photo)

  • Are "Store Stock" TV and Computer repairs and credits up to date? If "NO" please list what is outstanding and where you are at in the process.

  • Is your store clear of any smashed TV Panels? If "NO" please list the models and what the plan is to rectify.

  • Are all +46" TV and Computer Transfers in and out being signed off by the Manager on Duty and filed in the Storeroom?

  • Are all +46" TV and Computer ITV Orders being signed off by the Manager on Duty and filed in the Storeroom?

  • Are all +46" TV and Computer Customer Pick Ups (own store and from other stores) being signed off by the Manager on Duty and file in the Storeroom?

  • Is the Customer Pick Up Log being used for all other Customer Pick Ups excluding +46" TVs and Computers?

  • Is all stock in the Dexion Racking stored by Product Type?

  • Are we meeting Bulky Goods Storage Standards? Must adhere to weight labels - Small/light = <20kg. Mid/Medium = 20kg-50kg (box not longer than 1.2mtr). Large/Heavy = >50kg (do not stack 2 deep)

  • Are all boxes in the Dexion Racking kept behind the edge of the shelf? (can be stacked no more than 1/3 of the box hanging over the edge if 1 high and absolutely no other way?

  • Are all Display Boxes neat, tidy and organized? Are they for current stock or does it need a clean out?

  • Is the Storeroom free of non JB Equipment? Eg. No Shopping Trolleys, No Milk Crates.

  • Are the Storeroom floors being swept daily?

  • Please take a long view photo of each Storeroom aisle

  • Is the Managers Desk neat, tidy and organised?

  • Are Stock Adjustments up to date?

  • Is the NEG SOH on the SMDWS being reviewed and actioned daily with running commentary on actions taken?

  • Using the Admin PDA Tracking Chart are all Computer/Tablet Sale PDA's being signed off by a Manager? (to be no missing signatures for a "YES"). If "NO" please comment with plans to rectify.

  • Using the Admin PLU Tracking Chart are all PLU's being entered at POS? (to be no missing PLU's for a "YES") If "NO" please comment with plans to rectify

  • Are all TV, Computers/Tablets< Mobile Phones and SLR Cameras being signed off by a Manager? (spot check 10 invoices. All to be signed to have a "YES" result)

  • Store Manager to sign.

Media Review - Complete with the Media Manager

  • Have Media issues from last Audit been resolved? If "NO" please comment the outstanding tasks.

  • Are all brands of Headphones full and well marched?

  • Are all brands of Headphones over $80 Red Tagged and Source Tagged?

  • Are all brands of Headphones over $100 Spider Wrapped?

  • Are BOSE and BEATS Headphones dummy boxes only? Is the section merched well?

  • Are BOSE Docks Source Tagged, Spider Wrapped and minimal stock on show?

  • Are all UE Boom Speakers Source Tagged, Red Tagged and minimal stock on show?

  • Spot check 20 items for RF Tagging across Small Appliances, Portable Audio, Fitness, Apple Accessories, Desktop HDD, Portable Power. IT Networking and Crash Cams. (all tagged = "YES" otherwise "NO". Please list items to be addressed.

  • Spot check 20 items for Spider Wrapping across Home Surveillance over $100, Portable Audio over $100, Wacom over $100 and IT Networking over $200. (all clamped = "YES" otherwise "NO". Please list items to be addressed.

  • Using latest Top 50 Best Sellers report from Conference Call Notes, spot check 20 items. Must be faced out in the section with HOT PRICE or CAT Ticket if in CAT, if on promo to bin in Bins and Tables. All to be priced correctly. (all to be correct to equal "YES" otherwise "NO". Please list items to be addressed.

  • Box Check 3 Music Titles across 3 Genres. "must be on show and priced correctly to = "YES" otherwise "NO". please list items to be addressed.

  • Are the latest Games bundles on display correct as per latest memo?

  • Are Gaming Headphones full and stocky?

  • Are all Gaming Headphones over $80 Red Tagged and Sourced Tagged?

  • Are all Gaming Controllers over $80 Red Tagged and Source Tagged?

  • Media Manager to sign

Sales Floor review - Complete with Sales Manager

  • Have Sales Floor issues from last Audit been addressed? If "NO" please comment outstanding tasks.

  • Are all up tops grouped by product type and merched like we would merch our display shelves? Provide 3 photos.

  • Are all up tops stacked no more than 1 metre high?

  • Spot check 10 Computer/Tablet Alarms. (if all working = "YES" otherwise "NO" and list the items.

  • Sales Manager to sign

  • Please email to Brent, Mel and Kristin.

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