Store performance rating

Office is clean and neat. Everything has a home and it is filed in a notebook, clipboard, trey or is on the coaches game board

All office and store supply's are organized by like item and labeled with a stock # on a shelf or in separate cartons per warehouse release #.

In drawer # 1 of the filing cabinet all blank forms are kept in supply and fixtur # order

In drawer # 2 of the filing cabinet daily paperwork summaries are organized per filing system.

In drawer # 3 of the filing cabinet operations files are organized per office filing system. Inventory weekly packets are stapled together.

In drawer # 4 of the filing cabinet are all personnel files I.E. applicant, employees, past employees, and past schedule notebook etc.) Drawer remains locked at all times.

Each clip board on the game board is up-to-date and being used on a daily basis.

All memos since last store rating are completed per direction.

A detailed weekly gameplan has been printed for the week and is being initialed off daily by the opening coach.

The weekly gameplan poster is hung in office area for easy reference for the coaching staff.

The co-tenancy sign is posted in the office area. Any observed co-tenancy failures or potential failures, are communicated to the phone number on the sign

Sales planning notebook

Communications note book

Gameplan notebook

Sales associate productivity notebook

Previous schedule notebook ( kept in fourth drawer of filing cabinet)

Hisssr manual

Permanent sign manual

DSM is receiving mail from the store as required

Hisssr counts are being voice mailed each Monday morning to DSM by 10:00am

Selling styles poster ( hibb f500/ sc f502)

W.I.N.N.E.R.S. system( hibb f503/ sc f505)

Big five service standards ( hibb f 506/ sc f508)

D.O.P.'s and management philosophy (f545)

Four parts of a shoe (f)535

Five steps to detaining a shoplifter (f537)

All members of store management on duty have their store keys in their possession

Sales tracker is completed 100% before opening each morning by the opening coach

A packet has been written for all transactions other than cash, check, credit card, gift certificates, or coupons and any team sale which includes a team discount( dose not include dozen pricing on baseball/ softballs). Copies of packets mailed or filed according to standards

All daily paperwork is being kept at the store according to the daily paperwork procedures

Scheduale for the next two weeks is completed And posted

Moat recent consolidations are complete and have been sent out ( placed on the truck) by the specific date. Includes all RTV's

Previous markdown is completed within 48 hours and a 10% check has been done by the head coach with items checked with the head coaches initials. Also, each page is signed verifying completion

The RPS, IPS, and FAR reports are printed out for the previous week and posted on the sales team board

Sales associate productivity report is printed out for the previous week's sales and it's posted on the sales teams board with comments on performance.

All team members are keeping their sales history up to date

All team members attend the past HTV staff meeting ( verified by reviewing meeting notes)

Aisles in backroom are clear of boxes, ladders, chairs, fixtures etc.

No drink cups or food sitting inside shoe-room door. All srink and food combined to break-room/area

Shoe-room is neat clean with no debris on floor or shelves.

The following areas are set up and labeled in the back room. Defectives, district manager reviews, hold section, layaway, signage and fixtures

Fixture area organized by like item and labeled out side of box with supply& fixture stock# and name of fixture.

Hazard communication program manual is up to date and kept in the area where cleaning materials are stored.

Defective codes/RTW destination codes are posted in defective area and in quick reference book

Defective footware is being returned weekly to warehouse each week they receive a company truck. Aparel and hard goods require DM initial before sending back.

Soiled and damaged items are tagged with a small orange damaged/defective tag and ready for district manager review. ( the sku is to be filled out and the reason marked before the DSM visit.

All onsie shoes are tagged with a completed onesie show tag and they have been entered into the register

All hold merchandise is labeled with a completed hold tag. Items are not under the register ,in managers office,etc...

Merchandise on hold does not exceed 24 hours unless approved by head coach.

No hold merchandise in Hibbett bags

No employee holds on the hold shelf

Al layaways are placed in an inside out merchandise bag and have a completed register layaway receipt attached to it. The outside of the bag is labeled with the customers last name, and layaway number, and due out date.

A copy of the layaway aging summary report (lasr) is printed each monday and attached to the layaway shelf. This report is used to contact any overdue layaway customer and match the number of reports to those on the shelf.

Overdue layaways( over 30 days) are removed from shelf and returned to stock unless customer has been contactedand has informed us they will pick it up at another time. The new time and date must be written on the layaway aging summary report.

All team/special orders are placed oin an inside out merchandise bag or a box and have a completed register team/special order receipt copy attached to it. The outside of the bag/box is labeled with the customers last name and team special order on it.

A copy of the team special order aging summary report is printed each monday and attached to the team/special order shelf.

If a special order has not been picked up it is pulled from shelves and return to stock unless customer has been contacted and has informed us that they will pick it up at another time the new time and date must be written on the team / special order Aging summary report

The federal and state labor posters and the first response poster are displayed in a conspicuous area( break area etc...), but not on the employee bored. Contact Human Resources @ 7217 if posters are needed. Refer to SharePoint for specific state requirements.

The workers compensation physician panel is on site and available for employee review. Contact Human Resources @7217 if workers comp panel is needed.

Most recent shipment is completed within 24 hours and worked into correct departments

shoe room layout follows Hisssr guidelines and all rows are labeled correctly

Bin flags are attached 8 feet from the floor. Signs should be placed on every second or third bin throughout the shoe room

All shoes are located on shelves in shoe room by department, vendor, and in size order. There are no shoes on the floor. Shoes are as low as possible for easy access.(i.E. all lower space is utilized first before moving shoes to top shelf.

All display shoes in the shoe room are identified with a completed green display sticker. The box is checked if it is the last pair. Torn shoe boxes and box lids are taped back together. Pairs of shoes that are out of their boxes are kept in a zip lock bag and tagged with SKU / UPC, style number, size and price

. 99 ending shoes are tagged using the price gun and the orange price stickers. Tags: should be in the bottom right hand corner unless vendor tagging does not allow. The tag should be as close to the bottom right hand corner as possible

All shoes in shoe room are displayed on sales floor

all big ticket hardgoods back stock is organized by like item and by concept in back room. Each box is labeled with item description, sku / UPC and price.

All merchandise in back room is represented on sales floor. Only items stocked in back room area: weight sets, fitness machines, benches, complete basketball sets, and heavy bags(NOTE: anything else must be DM approved)

All weight sets are organized by standard and Olympic and then stacked by weight

Arm - a - door/ detex is in working order and is locked.

Exit signs located in back room are working.

Emergency lights located in backroom are working.

Vacuum cleaner bag is not over stuffed and is being changed regularly.

all bulbs / light fixtures in back room have the correct bulbs and are working.

refrigerator and microwave are clean and in working order.

bathrooms are clean and supplies are stocked and accessible and there are no leaks( I.E. toilets and sinks)

Storefront sign timer is set to correct times( strip center stores-5:00pm to midnight).

Store TV and DVD in working condition.

Register countertop is clean and has no paperwork laying on it.

Register area is stocked with check referral cards, orange soiled/damage tags, bags, defective tags, tape, stapler, and staples, hold tags, pocket book, registered down receipt book, online application cards, and pre-interview questions.

Daily game plan and the merchandise pricing clipboards are all hung at the register during the day. Clipboards are not laying on the counter top.

Merchandise pricing clipboard has the most current information from POS/ PMD manifest or email for active pos. Once completed and initialed, file in the third drawer in past merchandise pricing file.

register notebooks are kept on a shelf behind the register so that they will not be visible to the customer. Notebooks kept at register include quick reference n/b, register manual and localization program notebook.

store safety manual is up to date and safety inspection checklist is to be completed with this visit.

quick reference n/b is up to date with newest phone list, merchandise ID numbers, who to call list, etc.

Outstanding order file crate is kept in alphabetical order, up to date, and catalogs are organized in the back.

Past due layaways and any cancelled special / team orders are being cancelled on the system as needed and the product has been returned to the sales floor.

all completed layaways, special order and Team orders are picked when the order is complete.

all players including coachs clock in and out at beginning and the end of shift and / or any breaks.

Register area has no outside promotional information or items unless ok'd by DSM DSM or per company direction.

only add on items approved in the current visual directives are displayed on the register cash wrap.

slot wall cash wrap is merchandise per most recent visual directive (if applicable).

The accessory case (fossil, Oakley, Costa, etc). Are located near the register area for a quick pick up items, and are set up per current direction. Cases are locked.

sunglass rack is located near the register area and sunglasses are organized by price and like styles. Sunglasses should be rotated to the top of the rack and leave any empty spaces at the bottom.

Gift Card fixture and MVP fixture are full and find

Current return / exchange policy sign is located at the register area so visible to customers.

track light are position for maximum light coverage on products or displays & there are no non-working light bulbs in the apparel area.

music system is on and working properly.

Storefront displays are clean, organized and per current visual directive. All storefront signage is set per current visual directive.

all glass on windows and doors are clean and window seals are wiped down and bust free.

Storefront / lease line does not look cluttered. There is easy access into and out of store.

nesting tables all per current visual directive.

All lights on the storefront "Hibbett" sign are

Store front "open" sign is on during business hours (if applicable).

Store hours sign is properly labeled with correct operating hours and store phone number.

all light bulbs in the front window are working and positioned properly on merchandise to maximize visibility.

There are no missed markdown in apparel.

all 7x11 pos signs or removed from previous sale.

All clearance apparel is organized gender, size, like item, vendor, on rounder. Clearance is sign with the appropriate 7x11 sign, rack arm signs are in place and the pricing gun has been used to put the current mark down price on each item with the orange price stickers.

All apparel with a price of 4.97 and 9.97 or under is grouped on separate fixtures, buy some and place next to the clearances racks or at the store front. Fixture(s) are signed with 7x11 4.97 and 9.97 and under signs and rack arm signs are in Place.

All items on POS are identified with the appropriate 7x11 sign.

Apparel sections are set up and positioned per the current visual direction. All apparel is merchandised by gender,department, style and size( smallest in the front and largest in the back).

All rack height is adjusted so as much apparel as possible is facing store front and is visible. Rack signage is at the same height through out the store

There is a clear traffic aisle to shoes, register and front door in the store

Rounders are utilized in section as directed and merchandised per standards.( if applicable).

All straight arms have no more than one style per arm, unless cross displayed on front. There are at least free items on every straight arm.

Apparel on straight arm is organized by style and in size order with smallest in the front and largest in the back.

apparel on the columns is located on only the front and back of the column (if applicable)

Folding boards are being used to fold apparel. Shirts are folded so they do not over hang the shelf.

all folded apparel is neat, in size order, with size stickers on the left side identifying each items size in the stack. Apparel is stacked with the smallest sizes at the top and the largest sizes at the bottom.

no items are displayed above the border of gondolas. I.E. Shelves are positioned where any cross displayed items fall below the border to make an appearance of a frame.

All hard body mannequins are being utilized on mannequin window fixtures or on apparel racks. There are no mannequins in the back room

There are size indicators on all apparel displayed on hangers.

Rack arm signs are used properly (gender & size ovals).

All college apparel is organized by school then by like item within each college statement.

all college accessories are organized by school then by like item within each college statements

All pro apparel is organized buy team and then like item.

All girls and kids apparel is organized according to most recent visual direction and rack arm signs are placed on the back of all rack arms.

all womens apparel is organized together according to the most recent visual direction and rack arm signs are placed on the back of all rack arms

Floor is clean with no spots in the carpeting.

there are no ceiling tiles with holes or stains.

Lights that thermostat is set to 74 air and 68 heat.

There is no merchandise blocking the light stat sensors located on the sales floor.

exit signs located on sales floor are working.

emergency lights located on the sales floor are working.

All racks, gondolas, shows etc. Are dusted and cleaned.

Try on socks are clean and ready for use.

There are no missed markdowns in shoe department.

Special order sign is on shoewall

Space above the shoewall is merchandised with signage as directed in current visual directive.

Footwear wall is organized and presented per current visual direction. ( I.E. backers are in place, lip plates, spinner plates, glorifiers,etc.). Mens and woman's shoes are organized by class, vendor, style and price

Kids shoes are organized per the latest visual direction on the shoe wall in three size groups in the following order. 3½-7, infant,11-3. Then they are organized on the shoe wall by vendor, class and price.

Infant shoes are displayed according to the latest visual directive. The infant header is being utilized.

All display shoes are displayed per the merchandizing policy manual( I.E. display laced, display label inside shoe).

All shoes are tagged per the merchandise policy manual or current visual directive.

Shoe tables are set per latest visual merchandising direction.

There are no dirty display shoes on display in store

Socks are organized by vendor, gender, style, color and package.

There is easy access in and out of the shoe department and area is not to crowded.

Footwear accessory/shoe care fixture/gondola is in the shoe department and is clean, kept full looking and merchandised per standards.

Brannock devise are accessible and are stored in an area where they are not a safety hazard.

Track lights are positioned for maximum light coverage on products or displays & there are no non working light bulbs in the footwear area.

All POS signs are removed from previous sales.

There are no missed markdowns in equipment.

All markdown equipment have a correct markdown price ticket and are signed accordingly. Clearance hardgood accessories are pulled off of the wall and organized to identify the bargain price.

All big ticket items( machines, benches, basketball set etc.) Are signed with the appropriate signs according to direction.

Weight price list sign is is attached to weight rack.

7x11 shelf talker signs are being utilized where needed throughout equipment.

All walls are covered with merchandise with minimal slot wall showing .

all the equipment is organized by concept and like Item and there is a visible break in each class

No merchandise on floor under base deck.

all big ticket equipment floor models are in working order with no missing parts.

bats are identified with correct color of bat band. Bat band chart is attached to the back rack.

Baseball gloves are separated using dividers and are organized by price most expensive to least expensive from left to right within each size section.

all inflatables are organized by size, material, vendor, & Price

Rim inhibitors are on the basketball display and plastic film is removed from each.

white accessory Adam strips are utilized and are full and equipment sections for directions.

There are no missed markdowns and caps. Price is flashed out and lea pricing gun has been used to put the new price.

Marked down (.97 ending Clarence) caps are separated from regular priced caps and each one is highlighted with the appropriate sticker attached to the Bill of the cap.

All sections of the cap wall are in the correct order according to the latest visual direction.

All styles of caps are displayed.

all sports medicine accessories are organized per the latest visual direction.

there are no empty pegs on sports medicine displays or walls.

vendor bags are set up per the current visual directive.

All team members are wearing approved uniform and dress code policy is being followed.

at least one team member is always on the sales floor and team members are utilizing cover and communicate.

Each team member is writing his or her sales number or code on each item they sell.

each team member knows his / her sales goal and the stores sales goal.

all customers are greeted within 10 to 15 seconds of entering the store.

all team members are staying with in 10 to 15 feet of customers.

all team members are coming out of the back room with a minimum of two pairs of shoes to offer to footwear customer.

Add ons are offered with every sell

Sales and / or clearance items are mentioned to all customers

there are no team members positioned in the "no fly zone" unless utilizing the register

Team members are positioned in the "red zone" whenever possible throughout the day.

Team members are following the COP mentality.