Store Review

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Car park

• Is the car park clear of trolleys, and litter free?<br>

  Yes

  No

  N/A

• Is the Receiving Dock area clear of rubbish and are the bins locked?

  Yes

  No

  N/A

• Is the building exterior free from graffiti, damage and maintained to a professional standard?

  Yes

  No

  N/A

• Is all external signage working and good condition?

  Yes

  No

  N/A

Entrance

• Is the correct themed Point of Sale tied up and makes a statement prior to entering the store.<br>(EAS gates, header cards etc)?<br><br>

  Yes

  No

  N/A

• Are trolleys (including 100ltr) and clean baskets available for customers?<br>(Clean, well maintained, baby straps in good condition and clasped together when not in use)

  Yes

  No

  N/A

• Does the store have well maintained lighting?

  Yes

  No

  N/A

• Are brochures and newspapers available?<br>

  Yes

  No

  N/A

• Are the Trading Hours and Manager On Duty signs correct? Are general waste and recycling bins clean and empty?

  Yes

  No

  N/A

• Is the Entrance special tied up aggressively: Right product, right place, right tickets for customer?

  Yes

  No

  N/A

• Is the floral section well merchandised, good quality and with appropriate ticketing?

  Yes

  No

  N/A

Produce

• Does the Produce department show abundance of merchandising in line with sales?

  Yes

  No

  N/A

• Has the ASR routine been completed with accuracy? (Check minimum volatile 10 lines)

  Yes

  No

  N/A

• Is Merchandising relevant to current promotion? (Market Tables and ends correct). Refer to current Ad Pack for guidance.

  Yes

  No

  N/A

• Quality check - Is the 'Would I buy it test' and 'One crate' rule passed?

  Yes

  No

  N/A

• Are cleaning standards maintained to appropriate standard?

  Yes

  No

  N/A

• Is the 'Trim and Dunk' procedure maintained? (Review rhubarb, corn, celery)

  Yes

  No

  N/A

• Are any missing tickets including adhocs? Is 'Country of Origin' ticketing maintained?

  Yes

  No

  N/A

• Availability - Are appropriate lines merchandised to cover gaps?

  Yes

  No

  N/A

• Cross merchandising execution: Is Project Surge in place?

  Yes

  No

  N/A

• Are overall department presentation standards acceptable?

  Yes

  No

  N/A

Bakery

• Is merchandising appropriate to promotional activity?

  Yes

  No

  N/A

• Are stock levels sufficient and range for the store and time of day?

  Yes

  No

  N/A

• Is correct range available through the dept including fresh cream cabinet?

  Yes

  No

  N/A

• Quality check - Is the 'Would I buy it test' maintained? Review donuts and crusty lines quality)<br>

  Yes

  No

  N/A

• Are cleaning standards to an acceptable level on the shop floor and preparation area?

  Yes

  No

  N/A

• Are any tickets missing including adhocs?

  Yes

  No

  N/A

• Is cross-merchandising execution in line with Project Surge?

  Yes

  No

  N/A

• Are overall department merchandising and presentation standards acceptable?

  Yes

  No

  N/A

• Has the Maxi bakery got the correct range?

  Yes

  No

  N/A

• Has the ASR routine been completed with accuracy? (Review out of stocks and low stocks)

  Yes

  No

  N/A

• Has the Food Safety Book been correctly maintained? Check Food Safety Book for completion, corrective actions and cleaning schedules, including Monthly Cleaning, been completed?

  Yes

  No

  N/A

Deli

• Is the cabinet merchandising flow correct?

  Yes

  No

  N/A

• Is the quality and the 'Would I buy it test?' maintained? (Review sliced and shaved meat section for quality)

  Yes

  No

  N/A

• Are Hot chickens available?

  Yes

  No

  N/A

• Does the Bain Marie have an appropriate amount and range of Hot Food?

  Yes

  No

  N/A

• Are Cleaning standards appropriate (including cabinet glass)

  Yes

  No

  N/A

• Are canbinet tickets clean and straight behind case? (review Antipasto and Chicken sections for soiled tickets)

  Yes

  No

  N/A

• Do Island cabinets have appropriate availability and merchandising display standards?

  Yes

  No

  N/A

• Is Cross merchandise execution maintained?

  Yes

  No

  N/A

• Are overall department merchandising and presentation standard acceptable?

  Yes

  No

  N/A

• Are Food Safety and Hot Food books correctly and accurately maintained? (Review Food Safety and Hot Food book for consistency of and integrity of completion)

  Yes

  No

  N/A

Seafood

• Is merchandising relevant to current promotion? (Review appropriate space for sales and range)

  Yes

  No

  N/A

• Are Cleaning standards, including cabinet glass, acceptable?

  Yes

  No

  N/A

• Is ticketing correct (not soiled) and 'Fresh' toppers available?

  Yes

  No

  N/A

• Is Cross merchandising in line with Project Surge?

  Yes

  No

  N/A

• Is overall department presentation and standards acceptable?

  Yes

  No

  N/A

Meat

• Is the Merchandising relevant to current promotional activity (Special Bay)?

  Yes

  No

  N/A

• Is the Meat case filling is no more than 2 high?

  Yes

  No

  N/A

• Is the Cleaning standards of the Chicken Section acceptable?

  Yes

  No

  N/A

• Is there any missing tickets? (this is including Adhocs)

  Yes

  No

  N/A

• Has Food Safety Books been completed, with corrective actions and cleaning schedule?

  Yes

  No

  N/A

• Has the ASR routine been completed and accurate and Gaps over faced?

  Yes

  No

  N/A

• Is there Cross Merchandising in line with Project Surge?

  Yes

  No

  N/A

• Is the Overall department presentation and standards acceptable?

  Yes

  No

  N/A

Perishables

• Has the brochure been tied up and the promo bays well executed? Does the Ends have good stock weight?

  Yes

  No

  N/A

• Is the Milk case clean (including trays)?

  Yes

  No

  N/A

• Are the Cleaning standards of the department acceptable?

  Yes

  No

  N/A

• Is there any missing tickets? (this is including Adhocs)

  Yes

  No

  N/A

• Has the Availability of Long Term OOS been flexed out?

  Yes

  No

  N/A

• Is the entire Egg range available?

  Yes

  No

  N/A

• Has the Cross merchandising execution on freezer doors and tops been completed?

  Yes

  No

  N/A

• Is the Overall department presentation and standards acceptable?

  Yes

  No

  N/A

Long life

• Is the Store faced up (review GM hang sell areas)?

  Yes

  No

  N/A

• Are Ends and wings presented with sufficient stock weight and in line with SPDB?

  Yes

  No

  N/A

• Are Off locations correct in line with Project Surge, tidy and are they well ticketed?

  Yes

  No

  N/A

• Are the Cleaning standards of the department acceptable? (including kick plates)

  Yes

  No

  N/A

• Has the Clip strip programme been maintained throughout?

  Yes

  No

  N/A

• Is there no standard sell displays on show excluding corporate and exclusive lines?

  Yes

  No

  N/A

• Are Drink fridges full at checkouts?

  Yes

  No

  N/A

• Is there any missing tickets on the Ends or Off Locations? (this is including Adhocs)

  Yes

  No

  N/A

• Has the Gap scan been completed (filled and other areas actioned)?

  Yes

  No

  N/A

• Does the store have appropriate tickets down the aisles? (more than 10 labels missing in an aisle achieves a no)

  Yes

  No

  N/A

• Is there evidence that PI investigation is being completed in detail? (check 1 complete aisle)

  Yes

  No

  N/A

• Is there evidence that LTO are completed minimum once daily?

  Yes

  No

  N/A

Checkouts

• Is the Front End stock levels (confectionary, drinks and newspapers etc) acceptable?

  Yes

  No

  N/A

• Is there no queues at checkouts, (1+ 1 only) each lane except SCO ?

  Yes

  No

  N/A

• Is the General cleaning standards sufficient?

  Yes

  No

  N/A

• Is Priority 1 & 2 listings been used?

  Yes

  No

  N/A

Stockroom

• Is SMP in place?

  Yes

  No

  N/A

• Are there any loose trolleys of stock in the stockroom?

  Yes

  No

  N/A

• Are the Cleaning standards acceptable?

  Yes

  No

  N/A

General

• Are all stock variances about $500 being thoroughly investigated

  Yes

  No

  N/A

• Are bins locked and service 80s being monitored by Store Management

  Yes

  No

  N/A

• Is the Management team awake of their shrinkage results for last week (SM/ASM/DM)?

  Yes

  No

  N/A

• Does the Security Room only contain appropriate products? (ie are the Withdrawals/Recalls up to date)

  Yes

  No

  N/A

• Are the staff facilities clean and well maintained?

  Yes

  No

  N/A

• Are the Office areas tidy and clean?

  Yes

  No

  N/A

• Is the Safety Boards up to date?

  Yes

  No

  N/A

• Is the Stores Sales/Wage planning inline for this week and next week?

  Yes

  No

  N/A

• Review any open Worker Compensation Claims. Have weekly meetings been occurring and recorded?

  Yes

  No

  N/A

• Review Store's SHE Plan. Are the store's Safety House rules being followed?

  Yes

  No

  N/A

• Are the Uniform standards across the store at an appropriate standard?

  Yes

  No

  N/A

Sign Off

• Duty Manager

  Sign

• Group Manager

  Sign